User Reviews for Millennium Bostonian Hotel

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Oct 31, 2007 by Laura from Mansfield, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Location and staff attitude.
• Bathroom needed updating.

“This hotel is a small gem. Intimate, friendly, airy atmosphere. I loved having the tiny balcony overlooking the farmer's market! Spacious rooms were marred only by some maintenance that needed to be done (some peeling wallpaper in the bathroom, a knob missing from a closet door, and scratched paint on the balcony doors).”

Oct 31, 2007 by Torsten from Berlin, RI
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Great location and good rooms.
• Noise of air-conditioning, vibration of floor.

“The hotel is near Quincy market and is great for a starting point for sight seeing. Staff was friendly and helpful, but rooms were not ready at 3 pm.”

Oct 31, 2007 by Patricia from Agawam, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[10]

• Location is great.
• A little noisy.

“I thought the hotel was worth the price. Fantastic location.”

Oct 30, 2007 by Joanne from Hanson, MA
Overall Rating: 5
Cleanliness:[10] • Staff:[3] • Location:[10]

• Nice room and great location.
• Asked for wakeup call, didn't get it, and missed my flight.

“The hotel was nice but I called for a wakeup call for 4:00 am in order to catch a 6:30 flight. The call never came and I missed my flight. This caused a lot of problems for me.”

Oct 23, 2007 by Von from West Hollywood, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The mattress was terrific. I think it was like a temper-pedicle. Exceptional quality.
• Stains on the rug and chairs.

“I guess it was ok. It was better than I thought it would be, but it was a bit dingy. That gave the room a creepy, grungy feeling. But that mattress was superb! Staff excellent.”

Oct 23, 2007 by Brian from Renton, WA
Overall Rating: 8
Cleanliness:[6] • Staff:[8] • Location:[10]

• Close to freeway that went to shopping/food.
• Too many banquets, poor in-house food service.

“Nice rooms, but lack of restaurant was noticed. I booked this for my parents. My mom is on dialysis and the lack of quick, hot food was very noticeable. When we tried to eat in the hotel, there was only the bar and bar tables. When I asked why it took so long to get served. I was told that all of the servers were at the banquets. I've been there for banquets and they were very good. It seems like it's a good hotel for people who have the means to get around. There is no transit nearby, either. The staff was very friendly, just not very helpful with food issues.”

Oct 22, 2007 by Nancy from Pasadena, CA
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Location.
• We were not assigned a very desirable room.

“Beautiful hotel that is going to undergo some renovation in December. I knew the hotel when it first opened and found that the part of the hotel that we stayed in was very tired. The location and friendliness of staff offset the negative esthetics.”

Oct 19, 2007 by Paula H. from Missasauga, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was amazing it was our first time visiting Boston.
• The only think we didn't like when it was time to fly home.

“The location of the hotel was amazing. The room was very clean & comfortable. We were amazed that were was not a lot of street noise since we over looked the market. The staff was very helpful with directions & making our dinner reservations. We arrived early & there was no problem with leaving our luggage. We didn't want a car which gave us a great chance to walk to city since it was our first time in Boston. The whole experience was great.”

Oct 18, 2007 by Anne-Marie from New York, NY
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[8]

• Location.
• Room was kind of dingy.

“Fine for the price I paid but not 4 stars to me.”

Sep 30, 2007 by Irene from Columbus, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Our third stay. Small and a great location.
• The TV was nuts.

“We have stayed here twice before. It Is a small hotel In the best location to walk and see Boston. Our room was great, room service was great and the staff was very attentive. I love the balconies and the flower boxes.”

Sep 19, 2007 by Kuo from New York, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Location is great, room is overall good.
• The bar at the 1st floor is very rude to the customers.

“Everything in the hotel is good, except for the bar. The bar at this hotel is very bad to the customers. They are not only ignoring us for 15 min, but also not want to serve us when we called them to order. I don't know if that is because of the racial discrimination for them. But they are just simply not willing to serve the customers.”

Sep 2, 2007 by Lisa from Arlington, VA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] •

• The convenience to Boston attractions was great.
• The wallpaper was peeling in our room and the carpet was dirty.

“The hotel room they gave us needed repair because the carpet was dirty and the wallpaper in the bathroom and hall were coming unpeeled. Also, the hotel did not have free business center access. We had to pay to use the computer.”

Sep 1, 2007 by Robert from Livermore, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[9]

• Location was excellent--right near major activities.
• Valet car parking was $40/night--outrageous!

“Hotel was generally fine, but in need of renovation on our floor.”

Aug 27, 2007 by Jeff from Columbus, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• They did not have our room on the first night so they sent us to another hotel, paid for it, and upgraded us to a suite for the next 2 nights. Very friend.
• They did not have our room.

“Excellent service, very apologetic about not having our room. Location is perfect. Room was clean and service was great.”

Aug 26, 2007 by Dalinda from Corpus Christi, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Clean, conveniently located in center of activity to North End and Fanuil Hall and Bunker Hill.
• No ice machines unless you requested room service.

“Small hotel feeling, simple lobby with registration desk, cookies upon arrival. My biggest problem was that upon entering my room, I saw a king size bed and I needed two double beds and they did not accommodate me until I bugged them so much they finally granted me a room with double beds the second night. They also transferred my entire luggage while we were sightseeing. Very honest staff and bell boys were informative. $40 parking is steep!”

Aug 24, 2007 by Angie from Buda, TX
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[9]

• Location.
• Run down. Carpet tacks out, moldy bathroom ceiling.

“Location was amazing. Hotel was very run down for the 4 star rating you gave it. There were a lot of up charge items at the hotel. I saw it was about to do a major renovation which it is in desperate need of. Would not stay again at that location without it!”

Aug 23, 2007 by Jill from Chicago, IL
Overall Rating: 3
Cleanliness:[1] • Staff:[2] • Location:[10]

• Location.
• The hotel interior needed serious updating & cleaning. The room was about 20 years outdated with stained carpet, holes in walls, and poor amenities.

“Good location. Hotel needs updating. I asked for a pillow to be delivered to my room. It took an hour.”

Aug 21, 2007 by John from New York, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, friendly, comfortable room.
• Knocking on our door at 7:00 a.m.

“Overall experience was excellent. People very helpful and friendly.”

Aug 20, 2007 by Caroline from Cranston, RI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The rooms were beautiful.
• The breakfast buffet was exorbitant and not clearly priced.

“Luxurious.”

Aug 19, 2007 by David from Minneapolis, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We were treated like treasured guests even though we were staying 'on the cheap'.
• I require ice each evening, and found it inconvenient to have to call room service.

“A location that can't be beat, the millennium hotel Bostonian is a superior level stay in the heart of the Quincy market district of Boston. Each room provides an excellent view and many have small balconies to enjoy. A very helpful staff tries to meet every expectation.”

Aug 17, 2007 by Kathie from Gainesville, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Location, location, location! Great location for Boston!
• Paying for internet access in the room, even though free internet access in lobby of hotel.

“Great location and many sites are within walking distance. Also, the concierge was very helpful.”

Aug 16, 2007 by Lynette from Tampa, FL
Overall Rating: 4
Cleanliness:[4] • Staff:[9] • Location:[10]

• Bathroom and vanity area.
• Carpet dirty, small room, wireless internet bad.

“You may want to read the reviews about this hotel. None are very good. I was very surprised to see it was considered a 4-star.”

Aug 16, 2007 by Donna from Mesquite, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Close to other things and easily accessible to main roads.
• No public parking access.

“The hotel was beautiful with a wonderful view of the city from our room. It was easy to find, but there was no public parking access and if I did not opt to valet park, I do not know where I would have parked.”

Aug 13, 2007 by Delbert from Lowry City, MO
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location in historical district.
• Carpet was a bit shabby in lodging hallways.

“We enjoyed our stay very much. With the location on the freedom trail we were in the center of the historical sites of Boston, near to great food and tourist sites.”

Aug 13, 2007 by Joan from Denton, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Fantastic location - easy access to historic sites.
• No pool.

“This is a lovely hotel right on the Freedom Trail. It's within walking distance to a lot of dining, shopping, and historic sites. The room was lovely and very clean, and the hotel staff very helpful. Decent but small exercise facility - no pool. The main restaurant was being remodeled but they had food service in the lounge area.”

Aug 2, 2007 by Erica from Nantucket, MA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• The location is great. Right across from Faneuil Hall and one block from the "T". The check in process was quick and painless. Better than anywhere.
• The rooms need some work. They are not up to 4 star standard

“I've stayed at this hotel before. The location and price are good. The rooms are a little small and in need of a little work but overall very clean. The amenities are nice and the staff was friendly. It did take forever to get a cab granted it was a Monday morning but I was surprised that there weren't any waiting in front of the hotel.”

Jul 31, 2007 by Sandy from Sioux City, IA
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[10]

• Fantastic, central location for numerous tourist attractions.
• Rooms badly in need of updates.

“I was extremely happy with the hotel. However, it is not a 4 star hotel. The rooms are dated, and some items of deferred maintenance were noted (one lamp worked poorly - hard to turn on and off, while another lamp was lacking a light bulb). The rooms were fairly dark - in need of improved lighting in general. The location is fantastic, but the hotel is in need of a complete overhaul. It is not a four star facility.”

Jul 30, 2007 by Selena L. from San Jose, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[8]

• It was pretty easy to get around on the T and to the North End from this hotel.
• It was very old and needs to be updated. It fees like it could never get clean.

“The location was decent, and the lobby bar had a very sweet and helpful bartender, but the front desk staff (the 1 or maybe 2 people that actually were there) were surly and not welcoming at all. The room we received was right off the elevator with a tiny bathroom. It didn't feel clean because everything was so old and dingy.”

Jul 30, 2007 by Gregory from Cincinnati, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Right across from Quincy Market, clean, comfortable.
• Room was small, no ice machine, and two blocks to subway.

“Nice.”

Jul 28, 2007 by Amy from Piketon, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Exceptionally clean and well decorated; lovely view of Boston.
• Had to ride up one set of elevators, then walk to another set to get to our room.

“Location; this hotel is located in the perfect spot for touring historic Boston. It's right on the freedom trail and across from Fanueil hall marketplace (tons of shops, restaurants, and entertainment). Everything you need is within easy walking distance!”

Jul 28, 2007 by Donald from Laguna Woods, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location.
• Restaurant - expensive for breakfast.

“Met/exceeded our expectations. Location to Freedom trail and subway system. Great. Very satisfied.”

Jul 26, 2007 by Mary from Landaff, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly, helpful people.
• No continental breakfast. Only one cup of coffee in room.

“Great location and helpful staff make this a top place to stay in Boston.”

Jul 25, 2007 by Stephen from Essex Junction, VT
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[10]

• Great location.
• Valet parking was not good, scratched my car.

“They told us valet parking was in a parking garage off site, but in fact it was in a small parking lot behind the hotel.”

Jul 24, 2007 by Annette from Owls Head, ME
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• It's proximity to most of Boston's attractions!
• Its pricing of items they had in a fully stocked refrigerator. Left no room for us to stock it ourselves!

“They were very hospitable and informative. However, their pricing of in-room items was outrageous and tempting right at your fingertips! It would be hard for a parent to keep kids out of. There were very many "tipping" areas vales, concierges, room service; I felt I was spending a lot in tips! The view from the very tiny balcony was amazing and I definitely felt like I was on vacation.”

Jul 24, 2007 by Jessica from Basking Ridge, NJ
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Excellent location and friendly staff.
• None.

“We are very happy with his hotel. The location is excellent and the staff are friendly. That room was very small. Since we have 2 adults and 2 kids, they switched us to a much bigger room with a queen size bed and a roll away bed.”

Jul 20, 2007 by Adrienne from North Hollywood, CA
Overall Rating: 2
Cleanliness:[2] • Staff:[1] • Location:[10]

• Great location. Concierge was wonderful.
• Room not cleaned. Too little staff. Unable to call staff.

“Although this hotel is situated perfectly, and appears it was run well at one time, currently that is not the case. Too few staff, unable to reach staff (housecleaning, front desk, etc) took phones off the hook at 7 pm nightly. Rooms were not cleaned (no vacuuming), no turn down service and no way to get ice (since no turn down). Very unhappy with the hotel overall. The concierge was the only exception, as both were wonderfully helpful.”

Jul 19, 2007 by Allison from Naples, FL
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[10]

• You could not beat the location. The balcony provided a view of Quincy Market and Faneuil Hall.
• The hotel was kind of run down and the bed was very uncomfortable.

“Pros of The Millennium were the location, the bath tub size (and bath robes), and the balcony. Cons were the general appearance of the hotel (it was a little run down looking), the beds were extremely uncomfortable, and the mini bar was overpriced, even for a 4-star hotel.”

Jul 19, 2007 by Lorrie from Shrewsbury, MA
Overall Rating: 0
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location.
• Dated.

“Good location, dated decor, clean and helpful staff.”

Jul 19, 2007 by Brad from Westerville, OH
Overall Rating: 8
Cleanliness:[6] • Staff:[8] • Location:[10]

• Fantastic location, comfortable beds, friendly service, and upscale toiletries.
• Dirty bedspread and skirt, large wet spot on floor; double beds instead of queens.

“Overall we had a nice stay at the Millennium Bostonian. You can't beat the location of the hotel- within short walking distance to Faneuil Hall/Quincy Market, T-station, North End Italian restaurants and bakeries, and Long Wharf (aquarium, boat excursions). We didn't find the hotel to be particularly family friendly, but that is not unusual for this level of hotel. I enjoyed the upscale bathroom toiletries and would have loved the oversize tub/shower had the handheld shower not leaked everywhere. Water pressure for shower was very poor (maybe partly due to leaking fixture). We were a bit disgusted by a large wet spot on the floor and the unknown dark brown substance on one of the bedspreads and bed skirts- housekeeping should have caught and corrected these problems prior to releasing the room to us.”

Jul 19, 2007 by Mary E. from Youngstown, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[10]

• Location.
• Room needs updating.

“The staff was pleasant, the hotel is in the best possible location for visitors to Boston, and the room was adequate and comfortable.”

Jul 18, 2007 by Joe B. from Reading, MA
Overall Rating: 4
Cleanliness:[4] • Staff:[6] • Location:[9]

• Great location. Walk to North End, Faniuel Hall, Tia's, Aquarium, Omni Theatre, Waterfront and marina.
• Room was out dated, stained carpet, Dusty AC unit. And there was a dirty towel on the bed.

“It is not 4 star! The room and cleanliness of the carpet would not be acceptable in a 2 star. The bed was low to the ground and stiff as a board. The comforter looked like it was a horses blanket in a previous life. The bathroom was nice with an over sized shower with good water pressure. The location of the hotel is second to none. It is a short walk to Faniuuel hall/Quincy Market which has scores of bars restaurants and nightclub as well as shopping. Short walk to the North end which has many Italian restaurants and bakeries. I recommend a room in the front of the building overlooking Faniuel Hall. The rear of the hotel looks out on the Hay Market produce vendors and The Rose Kennedy Green way construction project.”

Jul 18, 2007 by Catherine from Marietta, GA
Overall Rating: 6
Cleanliness:[5] • Staff:[8] • Location:[10]

• The location is superb. The views for some of the rooms are magnificent.
• The rooms need to be totally renovated. Both carpeting and furniture were tired and dirty.

“I have stayed in this hotel several times for both business and pleasure. You can't beat the location. However, the property is in serious need of renovation. On this last stay, our bed had an actual valley in the middle, indicative of a mattress in dire need of replacement. The loveseat in our room had a big chunk missing from the arm and the carpet was filthy stained. The hotel staff was great they just need a property they can be proud to serve.”

Jul 18, 2007 by Melissa from Hamilton, NJ
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location was amazing!
• Room was in the back of the hotel with barely any windows.

“The location is amazing! We had to walk down a narrow hallway and the two small windows that were close to the ceiling gave us views of brick walls. Meanwhile other windows had flowers and balconies.”

Jul 17, 2007 by Duncan from Burke, VA
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[8]

• Location.
• Lack of amenities.

“No pool. Staff was great. Great location. I wouldn't rate this higher than a 3 star if it weren't for the location. I'd go back only if I got a good deal again.”

Jul 17, 2007 by Lillian from Bonita Springs, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and the room space.

“I would recommend this hotel to others because it was a lovely and friendly atmosphere. The room was not cramped. It was a plus to have the double vanities & large tub in the bathroom.”

Jul 17, 2007 by Jennifer from Indianapolis, IN
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[9]

• The location was perfect.
• There are far nicer 4-star hotels out there and the valet service is terrible.

“4-star for this hotel is a bit of a stretch. The location made up for some of the lacking elements in the hotel. Also, beware of the valet service. It took 50 minutes for them to retrieve my vehicle after being told it would take only 15 minutes. Needless to say, I was very frustrated, so they refunded me the parking fee. The only reason I would return to this hotel is if other hotels in the area are booked out and I need to be in this specific area.”

Jul 17, 2007 by Mary from Rochester, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location to Quincy Market and Faneuil Hall.
• Every little extra thing costs money.

“This is a great place if you are nervous about driving around Boston. It's right off the expressway. Valets park your car and you are all set to walk around Quincy Market and Faneuil Hall. The room is very comfortable. We had a small balcony with a great view of the weekend farmer's market.”

Jul 16, 2007 by Amy from Bridgewater, CT
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location was great. Size of room was nice and big.
• Decor not modern; bathroom dated.

“Great location, an easy walk to North End, Quincy Market, shops, restaurants, and T-station. Bathroom needs a facelift but everything very clean. Great big room with balcony. Would recommend and stay here again.”

Jul 16, 2007 by Paul from Acton, MA
Overall Rating: 3
Cleanliness:[5] • Staff:[5] • Location:[8]

• Location.
• Décor.

“Hotel in need of updating. Rooms are in poor shape. Ordered room service breakfast and it never arrived. I would not recommend this hotel.”

Jul 14, 2007 by Rhonda from Babson Park, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Location.
• We had to call for ice, would like ice machine available.

“Location is awesome, perfect for sightseeing. Hotel staff is very knowledgeable and helpful. We had to wait until 4 to check in which was a slight inconvenience, but not a big deal. The room was a bit small and carpet slightly worn, but I loved having 2 chairs in the room. The dressing room off from the toilet was nice as well as the umbrella and robes for our use. Clean, comfortable, and again, the location was awesome.”