User Reviews for Holiday Inn London-Heathrow M4 Jct 4

Research User Reviews for Holiday Inn London-Heathrow M4 Jct 4 (21-40 of 77)

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Nov 9, 2007 by Bill from San Rafael, CA
Overall Rating: 4
Cleanliness:[6] • Staff:[6] • Location:[6]

• Convenient for an overnight near Heathrow.
• "Early check in" policy.

“Wanted to charge us 20 British pounds for early check in even though rooms were available. Room was worn out not one of the renovated rooms.”

0 of 1 people found this review helpful.

Oct 30, 2007 by Daniel from Delta, BC CA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[4]

• Friendly staff, attractive lobby and nice room and clean bathroom.
• Table in room could have used a wipe. No in room safe was a major disappointment. Location is not on the 'free bus' route.

“Excellent, polite, attentive and friendly staff, spacious room, nice expansive lobby give the feel of a four star hotel. Didn't dine in the restaurants or even for breakfast as these were quite expensive. There is however a pub just outside the hotel grounds. Downside was the lack of in room safe, and location. Being away from the "free bus" route, to get into London or to the airport one could either 1) take the 4 pound each way "hotel hoppa" service, quite expensive or 2) take the local bus no.222 (every 5-7 min) that leaves from the hotel gates, this takes you to bath road as well as the Houslow west tube station (picadilly line) and takes 20-30min, depending on time of day. If you consider how long it takes to get into LHR to take the tube, the difference is minimal, if any, by taking no.222.”

1 of 1 people found this review helpful.

Oct 19, 2007 by Lisabeth from New York, NY
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[7]

• Proximity to airport, clean.
• 2 beds pushed together, causing "crack", food adequate at best, no hair conditioner.

“Hotel was close to airport, clean, nice bedding and towels. We prefer one bed, versus two pushed together. (someone always ends up in the "crack"!) We were only there overnight, but all was fine. For the price we got, I would definitely recommend.”

2 of 3 people found this review helpful.

Oct 2, 2007 by Susannah from Oakland, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Fairly lively with a place to get a beer and hang out. Room was clean and bed was comfortable.
• A bit dingy in the halls. Overpriced breakfast.

“Pillow menu a great feature, but I didn't use it.”

1 of 1 people found this review helpful.

Sep 29, 2007 by James from Canoga Park, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Nice hotel, good staff.
• A bit out of the way.

“The hotel is adequate and met my expectations. The pub next door is very good. Excellent fish & chips.”

1 of 1 people found this review helpful.

Sep 27, 2007 by Jim from Lake St Louis, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were very comfortable, the service was amazing.
• This hotel is on Sipson Road. There is another Holiday Inn on Sipson Way. I arrived at the wrong place & spent 2 extra hours getting to the right hotel.

“This is a great hotel. It is only about a 20 minute walk from West Drayton Train Station.”

Aug 3, 2007 by Grace from Mohegan Lake, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff, accommodations and the location were great.
• The meals were a bit pricey.

“This stay at the holiday inn London Heathrow was billed as a 3 star hotel, but it far exceeded my expectations. The holiday inn is an excellent choice of hotel near Heathrow.”

2 of 2 people found this review helpful.

Jun 19, 2007 by Leila from South San Francisco, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[8]

• Convenient. Close to the Airport.
• Restaurant should have better food selection.

“Hotel is on convenient and safe location. Staffs are friendly and helpful. Room and bathroom are clean.”

1 of 1 people found this review helpful.

Jun 12, 2007 by L from Brookline, MA
Overall Rating: 9
Cleanliness:[9] • Location:[9]

• Quick easy check-in and check-out.
• Room service expensive.

“Short shuttle ride away from Heathrow. Plenty of dining options but rather expensive. Room was comfortable, clean, and modern.”

1 of 1 people found this review helpful.

Jun 8, 2007 by Hani from Calgary, AB CA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• I liked its close proximity to heath row airport.
• Very limited room service. Menu options after 11 pm.

“My overall experience is great for the star level I have chosen. Next time I'll try to go for a higher star level.”

0 of 1 people found this review helpful.

May 23, 2007 by Pat from Sun City West, AZ
Overall Rating: 3
Cleanliness:[8] • Staff:[5] • Location:[1]

• It was clean; the room was spacious.
• The location was terrible! It is really accessible only by the Hotel Hoppa Bus, not the free bus.

“The bus let us off at a different Holiday Inn; we were told at that Holiday Inn that the correct one was a 10 min. walk away. It was actually a 40 min. walk away--and we were dragging suitcases. Had we been told how far it really was, we would not have attempted to walk. Once we arrived, the hotel was adequate, though isolated. I would not recommend this hotel as an airport hotel, though since it is reachable from the airport, I suppose that justifies calling it an "airport hotel." ”

1 of 1 people found this review helpful.

May 21, 2007 by Faith from Hanwell, NB CA
Overall Rating: 6
Cleanliness:[9] • Staff:[6] • Location:[6]

• Near the airport.
• Air conditioner not working and had to switch rooms late at night for comfort.

“The location is okay for going to the airport since there is a convenient shuttle. It isn't that convenient for traveling to other places since you first need to take the shuttle to the airport and then travel from there. We paid extra for an executive room upon check-in however the a/c was not working and our room was downgraded since no other executive rooms were available. The second room was okay but the first one was nicer.”

1 of 1 people found this review helpful.

Apr 19, 2007 by Catha W. from Berkeley, CA
Overall Rating: 1
Cleanliness:[8] • Staff:[2] • Location:[1]

• Nice rooms.
• Exceedingly poor service.

“The hotel is not 'at' Heathrow. It is a bus ride away from the airport - which takes fifteen minutes and costs 4 pounds per customer -- if you are with more than two people; it is cheaper to take a cab. The computer was 'down' when we arrived and the hotel staff asked everyone who arrived to wait. The wait was more than 1/2 hour before we finally left to go into London. More than twenty people waited that entire time and the hotel had no system for booking people or keeping track of the order in which people arrived. Staff seemed stunned and unable to respond to even simple requests without checking with a manager.”

2 of 2 people found this review helpful.

Feb 24, 2007 by Katherine from Okabena, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• The hotel staff was awesome.
• The location was out of the way but the hotel bus connected with everything.

“This hotel was my favorite of the four I stayed at during my trip abroad. It has a festive, fun and friendly atmosphere. The staff was incredible. The amenities were easy to use, like the internet and the gym, and were available. I will definitely stay there again and will recommend.”

1 of 1 people found this review helpful.

Feb 22, 2007 by Nichole from Lancaster, CA
Overall Rating: 2
Cleanliness:[7] • Staff:[1] • Location:[5]

• The pub was fun, with a great staff.
• The front desk had no clue how to do their jobs.

“I was first checked into a room that was already occupied, then a dirty room, and then our keys didn't work 3 times. We ere not offered anything for our incontinence. I would not stay here again.”

1 of 1 people found this review helpful.

Jan 15, 2007 by Frank from San Jose, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Price, location.
• The room service was average at best.

“Good hotel for a one night stay waiting for a flight t Lahr.”

0 of 2 people found this review helpful.

Jan 5, 2007 by Sarah from San Jose, CA
Overall Rating: 8
Cleanliness:[6] • Staff:[9] • Location:[8]

• Convenient for the airport.
• Expensive and difficult parking and no facilities around.

“The room is very nice and tidy and the lobby makes you feel like you are arriving at a much more luxurious hotel than reality. This hotel is set a short way from the main airport drag and you will have to allow a little longer reaching any facilities. Arriving late will make it difficult to park and expensive.”

0 of 1 people found this review helpful.

Dec 26, 2006 by Kevin from Chandler, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Good beds.
• Only offered a few free TV channels.

“Very nice hotel. I wish they had more free TV channels. Beds were great, just minutes from the airport via the hoppa. Would stay there again.”

1 of 1 people found this review helpful.

Dec 24, 2006 by Mark from Edmonton, AB CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• The staff was very helpful and friendly. Good location to Heathrow.
• The internet was pricey if you needed to use the computer.

“Great hotel for the price.”

1 of 1 people found this review helpful.

Nov 20, 2006 by Elizabeth from Bainbridge Island, WA
Overall Rating: 5
Cleanliness:[9] • Staff:[1] • Location:[8]

• The room was nice.
• The staff was horrible; the wait times in line and the lack of easy Internet.

“Great location for flying out of Heathrow on an early flight. Wait times in the lines were horrible along with a terrible attitude by the front desk personnel. Also the wait time for the bus that would take you to this property exceeded 30 minutes at the airport (tricky to find the spot if you do not know the airport). Room was nice and well appointed.”

0 of 1 people found this review helpful.

Oct 2, 2006 by Patrick from Kent, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Overall great hotel, no major complaints.
• My only complaint is that they need more parking.

“Holiday Inn lived up to its reputation of good access, courteous and professional staff, and good rooms with the features one expects to find.”

0 of 1 people found this review helpful.

Sep 23, 2006 by Rita from Palm Coast, FL
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[5]

• Very friendly staff. Well appointed decor.
• Inconvenient for early morning travelers NO FREE SHUTTLE!

“It was less expensive.”

Sep 22, 2006 by Barbara from Auburn, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Room size was generous.
• Dinner in the restaurant.

“Hotel was clean, easy to get to and served the purpose of a "one-night between flights" hotel.”

1 of 1 people found this review helpful.

Aug 28, 2006 by Ruth from Toronto, ON CA
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[4]

• This hotel is near by the Air Port.
• Shuttle/Transportation to the Terminal is very disappointing.

“N/A”

0 of 1 people found this review helpful.

Aug 18, 2006 by T from Norman, OK
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[6]

• Clean, convenient.
• For Heathrow, was actually a bit out of the way--other holiday inns are closer. was especially far from car return.

“Good. Clean.”

0 of 1 people found this review helpful.

Jun 29, 2006 by Sarah from San Jose, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[7]

• Very nice rooms.
• Parking charges should be disclosed for this hotel and a bit far from airport.

“Very nice rooms with all the amenities you would expect. Room service provides a huge breakfast but as with most heath row hotels, there is a parking charge and this hotel is set a little way from the airport.”

1 of 1 people found this review helpful.

Jun 26, 2006 by John from Highlands Ranch, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• This hotel is very conveniently located for Heath row Airport.
• The sofa bed was very short and as hard as a board.

“I only stayed one night at the hotel with my spouse and twenty something son but our stay was satisfactory and represented good value for money.”

Jun 3, 2006 by Tess from North Miami, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff/accessible to the airport.
• Away from the city.

“The staff accommodated my request for an extra sofa bed and were very friendly and knows a lot about the area and helped in getting us around using the nearest bus and tube stations.”

May 23, 2006 by Sara from Richfield, MN
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[8]

• They provided a crib for baby, and they had free magazines.
• There was no free breakfast and it is a 20 pound cab ride from the airport.

“I was impressed with how modern it is, especially since it looks like a prison from the outside. But we got a good deal and it was very comfortable.”

Apr 14, 2006 by Nasser from San Benito, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Nice room at a great price.
• Restaurants extremely high priced.

“Great location adjacent to Heathrow airport. Huge hotel (over 600 rooms). Hotel restaurants and pubs have extremely high prices. A few nice pubs and restaurants within easy walking distance. Good comfortable room. Efficient check-in and checkout.”

Apr 8, 2006 by Rich from Broadview Hts, OH
Overall Rating: 5
Cleanliness:[10] • Staff:[3] • Location:[4]

• Very difficult to get to via you drive.

“Be sure to include breakfast in your deal as the every day low price for breakfast is L15.00 ($26.00)Hotel personnel while friendly do not seem to know much about London, and bad information even on fundamental issues is freely given. No free shuttle, the bus to heathrow $5.00 each way, taxie $15.00. but the accommodations are in the finest Holiday Inn I have seen.”

Mar 13, 2006 by Elisa from Towson, MD
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[10]

• Close to the airport, clean.
• Internet access was very expensive.

“I liked everything about this hotel except the internet access was too expensive.”

1 of 1 people found this review helpful.

Feb 26, 2006 by Philip from Narberth, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Easy access by taxi or Hoppa Bus.
• I cannot think of anything that did not satisfy our needs.

“Conveniently located, a short ride (Pds10) by taxi from terminal 4 LHR. Excellent rooms for grade of hotel. Check in quite speedy. Excellent buffet providing a good choice of dinner food. Also accessible by Hoppa Bus (Pds3 per person) to Terminal 3 and then free 4 minute train ride to terminal 4.”

Oct 7, 2005 by Judy from Northwood, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, has all the necessary amenities, perfect fitness center, on bus route to airport.
• Breakfast ended sharply at 10:30 am. They gave us a warning to go get all the food we wanted.

“I stayed here in June and loved it then also. It has a very nice fitness center. The rooms and all the other areas are also well kept and clean. The staff is very helpful and willing to assist with any questions. ”

Sep 23, 2005 by David from Westfield, NJ
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[5]

• I did not like anything about it.
• The bus transportation from the airport to the hotel and back is extremely rare and inefficient.

“I was given a room in the first floor which had no functional air conditioning and no windows that could be opened. The room was terribly hot. When I complained a fan was sent to me, but it was extremely noisy and obviously not in good condition. I was able to avoid its terrible vibrations and noise by pieces of papers and towels and fell asleep around 3:00 AM. At 4:00 AM I received a wake up call which was probably requested by the previous guest of that room. When I left the hotel, I requested to talk to its management, but my request was politely refused by the receptionist. ”

0 of 1 people found this review helpful.

Aug 31, 2005 by Heather from Old Orchard Beach, ME
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Front desk staff was very friendly!
• Funny smell in room, not unbearable, though

“Arrived at hotel at approximately 11:30 pm. Check in was quick and easy. Front desk clerk upgraded us to Executive room. Nice room, comfy bed, 24 hour room service. Very convenient to the airport. Would definitely stay again!”

Aug 23, 2005 by Trond from Tulsa, OK
Overall Rating: 2
Cleanliness:[2] • Staff:[1] • Location:[10]

• It had a bed and shower
• Nothing much worked no internet carpet dirty needs renovation

“If you want to stay close to Heathrow why not but don't stay there for quality because there is none”

Aug 22, 2005 by Atina from Brooklyn, NY
Overall Rating: 2
Cleanliness:[2] • Staff:[5] • Location:[10]

• l0ocation location location
• noisy, smoke-filled lobby; mold in bathroom, musty odor in room.

“The chief advantage of this hotel is its location, and the van service to Heathrow.”

Aug 17, 2005 by Jacob from San Jose, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[4] • Location:[8]

• Standard of room.
• Availability of rooms.

“Had to wait until 10:30pm for the room. It appears they rent the rooms by the hour. As it is close to the airport this is understandable, but they should manage a buffer.The rooms are excellent, once you get them.”

Aug 8, 2005 by John from Cedar, MI
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[7]

• Quick shuttle to LHR for 3 quid.....
• Difficult to find entrance if you are driving....

“For quick overnight stay was perfect. Difficult to find entrance even though hotel is very visible from M4/M25/A4.”

Aug 6, 2005 by Shirley from Austin, TX
Overall Rating: 9
Cleanliness:[9] • Location:[9]

• Clean, comfortable, quiet rooms; good location near airport; friendly staff
• Large but crowded and smoky lobby upon check-in

“Convenient location near motorway and airport; rooms very spacious with 2 double beds, quiet and air conditioned; large bathroom with thick towels and good water pressure in shower; ate dinner in brasserie, good quality, L15 per person; parking charge L7 per night for guests. Good value, would not hesitate to stay here again.”

Aug 4, 2005 by James from Coral Springs, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[7]

• The hotel was close to the airport
• Access to it was a little difficult

“Nothing specific to report”

Aug 4, 2005 by R.M. from Hamilton, NY
Overall Rating: 2
Cleanliness:[3] • Staff:[5] • Location:[1]

• I only had to stay there two days.
• Highly inaccessible...indifferent and lackadaisical management...comically overpriced.

“This is a good place to avoid--the worst example of the franchise of which I have personal knowledge. It should be renamed the Holiday Inn Eldorado: you feel like you've struck gold just by finding it. If you miss the cunningly-concealed and un-signposted entrance, you immediately wind up back on the motorway...the next off-ramp to reverse course is fifteen miles away. When we finally located the hotel, my wife and I were first given a room that had not been cleaned in any way since the departure of the previous occupant--wet towels on the unmade bed--and then steered to another one in which half the lights and appliances did not work, the bathroom sink was choked up, and the toilet wouldn't flush properly. ”

Jul 6, 2005 by Otto from Rancho Santa Fe, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Nice room.
• Close to the airport but not close enough.

“Generally pleasant experience.”

Jul 5, 2005 by K from Oak Park, IL
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Easy to get to in terms of Heathrow
• Room Service- Did not get what we ordered. The food was awful.

“Standard hotel for the money. Neither good or bad, but doable for a one night stay for convenience.”

Jun 28, 2005 by Judy from Northwood, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[8]

• The fitness center was wonderful..big, sunny, plenty of equipment and clean
• My business appointment was told that I was not there and sent to different hotel.

“The airport bus stops right at the door. The room was not ready but they offered me a coupon for a drink. The room was very nice and clean. The breakfast was satisfactory but pricey (15# = $27.30 US)”

Jun 22, 2005 by Lola from Brookline, MA
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[9]

• Proximity to airport
• Unclean room during second stay

“On the whole it provided decent value for the money I bid. My initial stay was without incident and the room was fine, but on my second stay, I was given a room that had not been cleaned after the previous guest left. Since it was the only non-smoking room left available, I had to make numerous phone calls and wait at least an hour and a half for it to be satisfactorily cleaned. I was not happy with this.”

Jun 21, 2005 by Lyle from Mason, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Convenient, clean, many facilities.
• Expensive to eat there.

“This is one of THREE Holiday Inns at Heathrow, and one of TWO on "Sipson" -- one is on Sipson Road (our hotel) and the other is on "Sipson Way." Our taxi driver took us to the wrong one.”

Jun 20, 2005 by Denia from Rochester, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Service was good and reply with requests was prompt
• Limited access to downtown and limited restaurant hours

“The quality of the hotel was good. Room was comfortable although some information was unclear. Too far from downtown if you are looking for a long stay-sightseeing hotel but if you are staying overnight this is a great option. ”

Jun 8, 2005 by Mary from Las Vegas, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[2]

• The staff and accommodations were great.
• The location was deceptive. We thought hotel was at actual airport.

“After getting off tube at airport w/luggage, at midnight we arrived lost, not knowing where to find hotel. We checked hotel's website and it said it was 0 miles from subway. We found a gentleman who got us on a city bus and told us there were 3 Holiday Inns at Heathrow!!! He looked at our address and since he has worked out there for 20 years, he said he knew which stop to tell us to get off at. We went to the wrong location and when checking at front desk, the girl was rude and unhelpful. She told us we would have to get a cab to the other Holiday Inn which cost us 13 pounds (about $25 US). It was after 1 p.m. before we got in room---hungry and tired. We called room service and they had nothing left on their limited late night menu that we could eat, so we gave up and went to sleep. We had to leave for airport by 6 a.m. and went outside and the shuttle pulled away (without us). We went in and told the front desk gentleman our dilemna and he assurred us another one would be there within 20-30 minutes. We were running late and so he asked the shuttle driver for the British Air employees to take us, which was very nice. However, we did not quite understand his instructions on getting to the other terminal and almost missed our flight.”