User Reviews for The Wyndham Boston

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Jul 24, 2008 by Tara from Montreal, QC CA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[8]

• The concierge and valet were very accommodating and nice.
• Business center wasn't free, internet was $22 for 30 minutes.

“We checked in without a single delay. Our room was ready although we were a couple of hours early. I had called ahead to request a few things for the room and to my surprise the hotel exceeded my requests by giving us a huge corner room. Even the bathroom had a window which is very unusual in most hotels! The only glitch was on our last day (Sunday) we came back to our hotel room at about 5:30 and the staff was just arriving there to clean it. We waited about 15-20 minutes in the hallway. Other than that and the fact that accessing the internet was extremely overpriced, the service and room for this hotel was amazing!”

Jul 24, 2008 by Lisa from Dover Foxcroft, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was really nice.
• The view out the window was of the air conditioning system.

“Sitting on the north end of Boston this hotel is within easy walking distance of Faneuil Hall and other north end attractions. It was really nice to stay in.”

Jul 22, 2008 by Dave from Commerce, MI
Overall Rating: 0
Cleanliness:[9] • Staff:[10] • Location:[9]

• Hilton was the nice, then the Omni Parker (a bit small but nice), and then the Wyndam in Portland Me - all were very nice.
• Both the Hilton and the Wyndam had a musty smell covered by a perfume scent. Omni had a clean fresh smell.

“All very tastefully decorated and very clean - Hilton had a huge room and very nice inside. Only thing drawback was the initial smell in the Hilton and Wyndam.”

Jul 20, 2008 by Dan from Largo, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Lots of choices. Whether hanging out in the pool or bar very nice!
• Food and drink were expensive.

“Very nice hotel. Close to everything. Friendly staff and great service. Food was not worth the price.”

Jul 18, 2008 by Danielle from Monmouth, ME
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[10]

• This hotel was very close to Quincy Market and Boston Common.
• We had to ask for our room to be cleaned.

“We arrived on Friday afternoon. The staff was very helpful while checking in. Saturday we returned to our room after a day of walking around at 3 pm. Our room had not been cleaned. I went to call the front desk and the telephone did not work. I went downstairs and alerted the front desk clerk and they saw to it that our room was cleaned immediately. I did not expect to have to ask for our room to be cleaned at a 4 star hotel.”

Jul 17, 2008 by Tom from New York, NY
Overall Rating: 5
Cleanliness:[8] • Staff:[4] • Location:[6]

• Room was spacious and clean.
• Staff with haphazard and hotel was too old and sink was bad.

“Room was nice, but hotel is too old and infrastructure is not good. Elevators falling apart, sink doesn't drain well.”

Jul 17, 2008 by Kate from Mechanicsburg, PA
Overall Rating: 5
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very comfortable beds, great location.
• Bed sheets were soiled and disgusting.

“We were in a very small room, although promised by the hotel rep that the rooms do get smaller - not sure how much smaller it could have been. The beds were comfortable, but, on the second night (after a sheet change that day by cleaning staff), we pulled the bed down to find a large, disgusting stain on the bed. I called the front desk, who was happy to put us in another room for the night. Definitely was not impressed, considering this incident. I have stayed at a lot of 2 and 3 star hotels and have had no issues with clean sheets, while the Hilton, a 4 star hotel, provided soiled sheets.”

Jul 17, 2008 by Elyse from Uniontown, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, nice rooms and waiting areas, helpful staff.
• Fee for use of computer labs.

“The Hilton is a beautiful hotel in a great location, near the bay with access to two major T stations. We enjoyed our stay and the staff went above and beyond to help. The room was comfortable and clean.”

Jul 16, 2008 by Steve from Lansing, IL
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[10]

• Great location near Quincy Market.
• Very little amenities.

“Great hotel in amazing location in central Boston, convenient both to business travelers and also tourists--for Quincy Market and surrounds. Room was very good size and staff was very helpful. Only (minor) thing was few amenities. I would definitely stay here again.”

Jul 16, 2008 by Gabrielle from Glen Oaks, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Excellent location! Very pretty and clean hotel.
• Could not turn on shower.

“Could not turn on shower. Gave us a two-bed room. Otherwise beautiful hotel and perfect location!”

Jul 16, 2008 by M from Cumberland, RI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great location/close to things but far enough away to be quiet.
• NA.

“I stayed at this hotel for the weekend to see a Red Sox game. While it was away from the Stadium (about a $14.00 cab ride) it was a block away from Long Wharf, the Aquarium and Fanuiel Hall. Two T stops were close by for access. I would recommend this hotel for the weekend traveler as it was in the Financial District which is not that busy on the weekends, yet close enough to all the attractions Boston has to offer.”

Jul 16, 2008 by James from Millis, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[9]

• The room was huge!
• Door opening and closing in hallways was very loud.

“Beautiful rooms with huge windows and lots of light. Great bathroom products that smelled delicious.”

Jul 10, 2008 by John from Meriden, CT
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• We were looking for last minute room in the Quincy Market area - perfect result.

“Hilton family of hotels has always been my travel preference. The Boston site provided my wife and me the perfect spot to reach our quick getaway destination - Quincy Market. It also provided a great place to rest after venturing out in the area. Although in and out in a days time, we will look to return here in the near future.”

Jul 10, 2008 by John from Saline, MI
Overall Rating: 3
Cleanliness:[9] • Staff:[1] • Location:[9]

• Good location, comfortable beds.
• Reservation staff not helpful, housekeeping staff terrible.

“Our stay here was very unpleasant. Reservation staff was not at all helpful in answering questions about parking. We never had any housekeeping service. When we returned and found that our room had not been cleaned, we complained and they offered to bring us what we needed. We asked for drinking glasses. They brought up 2 soaking wet large wine glasses that had clearly just been rinsed - not washed - because they were still filthy. I would not stay in this hotel again.”

Jul 8, 2008 by Tina from Bryn Mawr, PA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[9]

• Lovely amenities. Comfortable bed and quilts.
• NA.

“Hilton standard. Staff could be friendlier and better trained.”

Jul 8, 2008 by Erin from Wilmington, MA
Overall Rating: 6
Cleanliness:[1] • Staff:[4] • Location:[10]

• Beautiful and had a large room.
• The bathroom was not clean at check in and was not fixed even after we called the front desk.

“Beautiful and a great location. But the bathroom was not clean at check in and did not get cleaned after we called the front desk, which really soured the experience for us.”

Jul 7, 2008 by Steve from Nepean, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[2] • Location:[10]

• Rooms were spacious and nice.
• Staff lacked knowledge of the city including concierge. TV was outdated.

“Great hotel except for the staff. The concierge and front desk staff did not know the main city sites. Front desk staff could not give directions to the hotel when I was lost trying to find the hotel.”

Jul 7, 2008 by Rhonda from Dallas, TX
Overall Rating: 9
Cleanliness:[9] • Location:[9]

• Very responsive staff, friendly and helpful.
• Restaurant was out of some menu items, food was overpriced, waiter staff seemed inexperienced.

“Overall great decor comfortable. Love the location!”

Jul 4, 2008 by Deborah from Framingham, MA
Overall Rating: 7
Cleanliness:[7] • Staff:[2] • Location:[6]

• The location and proximity to North End and water.
• The total incompetence of the staff.

“We had a great time for our anniversary nevertheless, but they screwed up at every juncture when we asked for simple things.”

Jul 3, 2008 by Jessica from Middlebury, VT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location was fantastic.
• Parking costs was a fortune.

“Beautiful room, very helpful staff, even when we called for things in the middle of the night. Can't beat the location.”

Jul 2, 2008 by Jan from Knoxville, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The location.
• I did not like the room location. It was next to the heating/cooling units outside the window. Noisy.

“This Hilton is a fine full service hotel in an excellent location for walking to local areas of interest. The staff was friendly and helpful. If I could get a room on a higher floor with a view, I would definitely stay there again.”

Jun 27, 2008 by Kate from Hudson, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was the perfect location to Quincy market where we went out for the night.
• A neighbor yelled at us when we got back. But that was quick and not their fault :).

“A group of us went into Boston for a Bachelorette party. We were shocked when we saw how nice the hotel was for the price we paid. It was a walkalbe distance from Quincy market (in heels and everything!). Everyone who worked there was extremely nice and we really enjoyed ourselves!”

Jun 16, 2008 by Laura from Burbank, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Staff was courteous and very nice.
• The rooms are very small. We were in a "larger" room, but it was still cramped.

“Clean room, although small, centrally located hotel, friendly staff. All in all, it was a good experience; just don't expect much room in your room.”

Jun 10, 2008 by Sue from Portland, ME
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[8]

• Convenience to restaurants in area. Friendly staff.
• Smoky-smelling room.

“The hotel was fine for my business purpose in Boston. Beds were comfortable.”

Jun 6, 2008 by Lawson from Raleigh, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Very accommodating staff.
• There is nothing we didn't enjoy.

“Excellent location. Wonderful staff. We were never inconvenienced. Staff never intrusive.”

Jun 1, 2008 by Stuart from Alamo, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Location.
• Room size small.

“Clean, quiet, good location.”

May 31, 2008 by Elizabeth from Brewer, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location & modern features.
• There wasn't anything we didn't like about this hotel.

“Staff was polite & accommodating. We arrived early & checked our luggage with the concierge. The location of the hotel was excellent - only 3 blocks to Quincy Market & Fanuiel Hall in one direction & a few blocks more in the other direction to downtown Boston & Boston Commons. The room was small, but with well-appointed modern features. Very comfortable king-sized bed.”

May 29, 2008 by David from Scituate, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Convenient location.
• Very small room.

“Nice staff, clean hotel, great place.”

May 28, 2008 by Lindsay from Houston, TX
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[10]

• Location.
• Housekeeping service was not up to par.

“Housekeeping did not meet expectations of this level of hotel. Location was excellent, however it is near several Pubs and the crowds can be heard until the early morning hours. Overall really enjoyed my stay.”

May 15, 2008 by Cindy from Newnan, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very convenient to Subway, waterfront and Downtown.
• Would have been nice to have chairs in room since room was very large.

“Hotel was in a great location, staff very helpful, room was very large and beds were comfortable. Hotel was very clean also.”

May 15, 2008 by Philippe from Montreal, QC CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Really good spot to stay in Boston near good restaurants, 10 min walk to Little Italy and 5 minutes to Quincy Market.
• Darkness of the room.

“Nice hotel, clean and cozy.”

May 8, 2008 by Andrew from Okemos, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• The proximity to waterfront attractions was a plus. Beds and pillows were really comfortable.
• No coffee pot in room. Coffee urns in lobby were not kept refilled with hot coffee when we were in lobby.

“Check-in process was quick and efficient. Our room (king bed) was comfortable, though not particularly spacious. The bed itself, and pillows in particular, were extremely comfortable. We did not eat any meals in the hotel restaurant, which appeared to be upscale (i.e. Expensive), but did enjoy a drink in the bar before going out to dinner. The chairs in the seating area of the bar were stained and unattractive and the bar service somewhat lackadaisical, but the wine selections were quite acceptable. The hotel is conveniently located, within walking distance of the aquarium, Faneuil Hall/ Quincy Market and "T" Stations. Staff was friendly and helpful in providing directions and recommendations for places to eat. Overall, our experience at this hotel was a positive one.”

May 7, 2008 by Loretta from Iselin, NJ
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[7]

• I liked that we needed a room key for the elevator to go up. This ensured that no one off the street could go up to any floor.
• Our room was not cleaned for the 2 nights that we stayed. The potato chips in the mini bar were 2 months past the expiration date.

“The hotel was clean and attractive. The beds were comfortable. The staff were friendly and helpful. I told them that our room was not cleaned while we stayed. They asked if we called but I didn't, since we were out all day sightseeing and to the Red Sox game at night and didn't return until after midnight. I wasn't going to call for housekeeping then. I had to get towels off the housekeeping cart by myself. They also need to check the expiration dates on the items in the mini bar in the refrigerator in the room, if they are going to charge $2 for a small bag of chips. But the front desk took off the $4 mini bar charge from our total bill since our room wasn't cleaned.”

May 7, 2008 by Dave from Grafton, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location to the city.
• Room had a view over A/C units (someone gets that room!).

“Sophisticated and elegant, cool furnishings with a bit of an Art Deco touch and a great downtown location.”

May 6, 2008 by Carole from San Francisco, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was extremely friendly and helpful.
• Extra charges for business services like WiFi, use of business center machines.

“This hotel has an excellent staff, great location. Parking is nearly $40 extra per night and the business center and WiFi were unanticipated charges.”

May 2, 2008 by Susan from Atlanta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was superb, the room was very comfortable, especially the bed.
• Nothing.

“Everything about it was absolutely fantastic. We did not take advantage of the restaurant at the hotel; it did seem a little pricey for us.”

May 1, 2008 by Marlene from Ann Arbor, MI
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[9]

• The staff was friendly and helpful, my room was large, attractively decorated and clean.
• Television set was small and far from the bed and the charges for internet were overly expensive.

“This hotel is very conveniently located in the heart of Boston, yet still has a feeling of being tucked away allowing for a nice quiet respite from the hustle and bustle of the city when the touring is done for the day. My room was comfortable and attractive and all employees of the hotel were very eager to please. My only complaints were the high price for the internet and a rather small clunky television set which was a little hard to see from the bed.”

May 1, 2008 by Danielle from North Haven, CT
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[7]

• The bathroom was beautiful, immaculate, and big.
• The view was terrible.

“The beds were absolutely the most comfortable I have been in - for a hotel, and the bathroom was immaculate and big. However, the view was terrible and almost non existent. Also, I was never notified that there would be a parking charge.”

May 1, 2008 by Chris from Andover, MA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Good location, price and room.
• Lobby was confined.

“Enjoyed my stay, accessible to areas of interest.”

May 1, 2008 by Lori from Holyoke, MA
Overall Rating: 7
Cleanliness:[10] • Staff:[6] • Location:[10]

• The location was fantastic! Only steps away from Faneuil Hall & waterfront. Only 10 min. walk to North end!
• Room small, ran out of tissues & toilet paper, maid rinsed used glasses & returned.

“This hotel is in a wonderfully convenient section of the city for tourists, even though it has a high level of business travelers. You are only steps away from the waterfront and Faneuil Hall. A 15 minute stroll will get you to the Old North Church in the North End. Public transportation is less than 5 mins away. The staff are friendly & knowledgeable.”

May 1, 2008 by Sarah from Vineyard Haven, MA
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Room size, allowed us to check in early, location, comfortable bed, security features.
• Bar/restaurant door from lobby had fingerprints, off odor in bar.

“This hotel is in Boston's financial district, a busy weekday location. We checked in on a Friday night so on the weekend the hotel offers a quiet location close to Faneuil Hall, the north end, T-stops. I would definitely stay here again.”

Apr 30, 2008 by Dennis from Wrentham, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient to Waterfront and Downtown.
• The hotel rooms did not have ESPN on TV.

“The hotel is very convenient to Boston's historic Waterfront, Quincy Market and Downtown. There are many good restaurants and bars in the area. The rooms are very cozy and comfortable.”

Apr 30, 2008 by John from Township Of Washington, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenience to local attractions.
• Exorbitant valet parking fees.

“The property is in a very good location. The staff were friendly and cooperative. Sound insulation from hallway noises left something to be desired. Very expensive room service and valet parking fees.”

Apr 29, 2008 by Samuel from Cheektowaga, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• It was convenient to dt Boston.
• Room too small for our liking.

“Very nice and all the staff were great.”

Apr 28, 2008 by Jeff from Bangor, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful rooms, very clean and excellent service.
• Parking expense! $40.00 for overnight and gratuity.

“The service was excellent. Good size rooms and offered many services. We loved the location. Very safe area with great shopping!”

Apr 28, 2008 by William from East Aurora, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• The location was outstanding because it was near my office.
• The gym was very small and very warm.

“The staff were helpful and courteous. The rooms were on the small side, but well-maintained, and comfortable. If you do business in Europe, you won't mind the size at all. The gym has nice equipment, but it's small and very warm.”

Apr 21, 2008 by Camille from Sparta, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Beside the fact that it was beautiful and most importantly - clean, I also liked the location.
• I did not like that I had to pay for parking.

“Very nice stay. Would definitely stay there again and recommend it to others.”

Apr 17, 2008 by Wendy from Providence, RI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• I enjoyed the atmosphere and the staff were very cordial.
• The price of their food for room service and the water pressure for a shower.

“I thought the staff were extremely helpful and polite. The bar located downstairs was a very casual and relaxing atmosphere. The room was spacious enough for two and the bottled water they give you came in handy the next morning!! Very nice stay!”

Apr 17, 2008 by Donna from Marietta, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The rooms were extremely clean with very comfortable beds and down comforters. Nice big size bathroom with all the amenities.
• The rooms are very small and the could not adjust the heat (too hot).

“I would highly recommend this hotel. Rooms were very nice and clean. One of the best locations in the city to be able to walk everywhere. Convenient to subway if you did want to venture more out as well. Extremely pleasant and helpful staff as well. Would definitely stay here again.”

Apr 17, 2008 by Steve from Fort Myers, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Very sharp lobby and an easy walk to Quincy Market.
• Not enough storage only three small drawers in the mini-bar TV cabinet plenty of room for a dresser.

“The Hilton was a nice and clean hotel. We especially liked the short walk to Quincy Market. The only thing that stood out as bad was that there wasn't enough room in the dresser. But overall we really liked the hotel and would recommend it.”