User Reviews for Omni Boston Parker House

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Aug 26, 2008 by Erica from Ames, IA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• The lobby is gorgeous and the location right in the middle of everything.
• I expected just a little bit more plush ness and there was no room in the fridge for my things.

“The staff was extremely nice. When we told them it was our honeymoon, they sent us some chocolate-covered strawberries. They also worked hard to get us a room so we could check in early. I loved the location, although if driving in, the one-way streets are a hassle.”

Aug 25, 2008 by Tom from Urbandale, IA
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was friendly.
• Small rooms. Very high priced parking.

“The parking is out of line - costs more to park than to rent a car. The room was extremely small. No place for the suitcase with it on the stand in front of the chair (only place to put it), I could not get to the desk to work in the evening. I discovered the outlets for charging things like my cell phone or computer did not work - in the morning - too late to do much at that point. There was no counter space in the bathroom - only a porcelain sink. Shower was also very small. Did not meet my business needs at all.”

Aug 24, 2008 by Debora from Maquoketa, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were luxurious and great amenities.
• Could hear the neighbors talking in the next room.

“This hotel was close to all the tourist attractions and the Freedom trail went right by the hotel. The room was clean and spacious. The bathroom was small, but was adequate for my husband and myself. The bed was luxurious with pillow top mattress and a feather down mattress pad on top. They provided a feather down comforter for cooler nights. The room had all the amenities: iron, hair dryer, safe, extra blankets and pillows. They even had bath robes in the closet for you to use. I would highly recommend this hotel.”

Aug 24, 2008 by Jill from Wallingford, CT
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The hotel staff was exceptionally friendly!
• There was no guest parking and it cost $38 a night! Also, no pool or continental breakfast.

“I enjoyed staying at the Omni Parker. It was in a great area! It was very beautiful and the rooms were clean and comfortable. The staff was exceptional! I would definitely recommend this hotel to friends and family.”

Aug 23, 2008 by Teri from North Stonington, CT
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The staff was remarkably helpful especially in the hotel lobby with someone always standing by ready to help.
• Traffic congestion outside made it hard to park to drop off anything and the valet parking was pricey.

“This hotel was magnificent in every way. From complimentary beverages and newspaper in the morning to the outstanding beds so comfortable. I haven't slept that well in a long time. Made my bed pale in comparison. The staff was always friendly and ready to assist. I would definitely want to stay in this hotel again.”

Aug 23, 2008 by Norma from New Hartford, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• First class; clean; luxury; quality; professional; location.
• Room gorgeous but in remodeling they could have used extra foot width; bathroom tight.

“Highly recommend - first class quality.”

Aug 22, 2008 by Denise from Menomonee Falls, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Exceptionally comfy beds. courteous and helpful staff. elegant ambience. Terrific workout room.
• Parking a bit pricey. Room size fine for a couple but a bit cramped when putting two young adult children into the mix.

“This hotel exceeded my expectations. Cannot beat the location for experiencing Boston's rich history. The lobby is so elegant and the staff immediately welcoming and helpful. We never had to wait long for an elevator and they travel quickly. Our room was wonderful - the bed was so comfy it was hard to drag ourselves out to site-see. The flat screen TV was great for watching the Olympics while getting ready to go out. The workout room really surprised us - it was very nice, and the fresh oranges were a nice touch! We would definitely stay at this hotel on our next visit. The only minus point was the expensive parking - kind of takes away the fun of staying.”

Aug 21, 2008 by Mark from Storrs, CT
Overall Rating: 8
Cleanliness:[10] • Staff:[4] • Location:[5]

• It was fancy.
• Staff was not good.

“It is a beautiful hotel and the beds are comfy. The staff is a little unfriendly though good for a business trip.”

Aug 19, 2008 by Adeline from Hoboken, NJ
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[9]

• Location.
• Small room.

“This room was clean and comfortable but really small.”

Aug 15, 2008 by Kim R. from Stamford, CT
Overall Rating: 2
Cleanliness:[8] • Staff:[8] • Location:[10]

• I loved the location and the hotel.
• The hotel is on the tours as the haunted hotel. I had to leave one day early because my daughter was terrified. I had to drive 3 hours at 11 pm.

“A beautiful up scale hotel. Clean and great location. Do not bring children if they will get upset and scared about sleeping in a hotel that has ghosts!”

Aug 14, 2008 by Loretta D. from Berkeley Heights, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The location, the beauty and history of the building, the bed.
• The wall air conditioner.

“Location, you are on the freedom trail, great for shopping, seeing all the sights, and walking distance or a short cab ride to great restaurants in the North End.”

Aug 12, 2008 by Jeff from New Haven, IN
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[9]

• Location.
• Hallways showed some age.

“Rooms were nice, lobby was nice and restaurants looked nice.”

Aug 12, 2008 by Shelley from Scottsdale, AZ
Overall Rating: 4
Cleanliness:[10] • Staff:[3] • Location:[10]

• Location.

“Hotel location is great, the staff is not friendly, the rooms are large but the bathrooms are extra small.”

Aug 11, 2008 by Ali from Staten Island, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The service, the beds.
• No internet connection in the room, very small room.

“Beautiful historic hotel. Great restaurants/pubs on location. Amazing beds. However! No internet connection in the room, you had to go to the lobby for service so bring a laptop and prepare to fight for seating in the lobby. Good luck managing that! Other than the parking fee and the internet connection -- I love this place and will gladly stay here again. Minus the car.”

Aug 11, 2008 by Noel from Denver, CO
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Very convenient for touring the heart of Boston.
• The rooms were small.

“The hotel is in a great location, in central Boston. You can walk, and ride the "T," to just about anywhere in the area. The hotel was very nice, but the rooms were so small that there was barely any space between the feet of the bed and the wall.”

Aug 8, 2008 by Paula from Townshend, VT
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Clean.
• Valet drivers taking our car.

“The valet drivers took our car rushed us out so we forgot things in it. We didn't know it was an options not to leave it with them and when it was returned we had to drive home with three warning lights on our dash. People seemed courteous enough and the hotel was clean.”

Aug 7, 2008 by Gloria from Byron, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cleanliness, friendly staff and location.
• There was nothing we did not like.

“The location of the Omni Parker House gave us close access to the Boston Commons, Quincy Market and the subway/trolley systems. The beds in the hotel were luxurious and the room was very clean. The staff was friendly and willing to answer 'tourist' questions.”

Aug 7, 2008 by Feng from Florencevile, NB CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Location.
• Parking is expensive.

“The hotel is fine. Location is great. Parking is a bit expensive. Room is small, especially the bathroom.”

Aug 7, 2008 by Marshall from West Tisbury, MA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location and ambiance.
• Wait staff supervisors impolite.

“A classic hotel, fun to stay in, and with a great location near the Boston Commons.”

Aug 6, 2008 by John from Jasper, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Great location, historic.
• No pool and actually saw someone sleeping on a couch in the lobby.

“The hotel is right on the freedom trail in Boston. Excellent location to Subway, park, shopping. Historic and clean.”

Aug 5, 2008 by Tracy from Cheney, KS
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very convenient to Boston's attractions.
• The bathroom was very small!

“This hotel is in a very convenient location to area Boston attractions. The staff was friendly and the rooms were very nice except for the bathroom which was very small.”

Aug 4, 2008 by Krista from Green Bay, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The service was some of the best we have ever received! Will stay here again!
• Needed more room to put away personal items in bathroom and room (no dresser) closet too small to hang anything but shirts.

“Excellent service, excellent staff! Convenient location! They even sent up complimentary strawberries and champagne for our anniversary. This hotel chain also has one of the best customer reward programs that allows you to receive free internet, turndown service and complimentary beverage service delivered to your room in the morning! Only downside was that the rooms do not have much storage space to put away your clothes and toiletries but everything else more than made up for it!”

Aug 2, 2008 by George from Toronto, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great location right on the Freedom Trail, excellent service.
• Restaurant is closed on Sundays.

“The Parker House is the grand dame of Boston hotels, but, despite a significant upgrade, the rooms and hallways are still somewhat tired. Staff is very helpful and attentive.”

Aug 2, 2008 by Sarah from Rutland, VT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was beautiful and very clean.
• Nothing.

“Our trip to Boston was perfect, the hotel was the best. The staff was very friendly and the rooms were very comfortable. We would stay there again.”

Jul 31, 2008 by Cynthia from Barrington, RI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful historic building.
• No air conditioning in the halls.

“Lovely overnight right across the street from the Commons.”

Jul 31, 2008 by Richard K. from Hanover Township, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Just about everything.
• Bathroom was very small.

“The Omni Parker Hotel is one of the memories we will have from our visit to Boston. The hotel was both classy and comfortable.”

Jul 31, 2008 by Hilary L. from New York, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The room and the staff.
• The lobby needs to be redone.

“Excellent service, nice redone rooms and very professional experience. Great location. I'll stay here again.”

Jul 26, 2008 by Alyssa from Rochester, NH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Child gift bag upon arrival.
• Ice machine was broken on our floor.

“Delightful stay. All the employees were quite friendly and outgoing.”

Jul 23, 2008 by Greg S. from Kirkland, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location in city was fantastic, and concierge services were most helpful.
• Room looked at the new construction next door, and small room might be a challenge for longer stays.

“We stayed at this hotel for just one night and it was perfect for our needs. Location was great and it was fun to be in such a historic hotel. The guest room was very nicely appointed. The lobby supervisor was there to answer any question we had and help us maximize our short time in the city. Though it would've been nice to have some sort of a view, we didn't expect it and it didn't detract from our stay as we spent most our time enjoying the city. Would definitely stay at the hotel again.”

Jul 21, 2008 by K.C. from Berkeley, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[3] • Location:[8]

• Clean, friendly well located.
• Staff was not knowledgeable, and some services were not available, things did not work properly.

“Well located and fairly clean and pleasant. But the staff was not knowledgeable and the food was disappointing. The pay-per-view movie would not work and took several phone calls and 30 minutes time to get fixed.”

Jul 21, 2008 by Cathy from Harwich, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location and the staff was great!
• There was a mean security man on the midnight shift and was very rude to my friends and myself. When we let someone know they were very helpful.

“The hotel was beautiful and a great location, the rooms were very comfortable as were the beds. The breakfast was outstanding and the staff was also!”

Jul 20, 2008 by Kathy from Huntington Beach, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The beds and linens were great. The location was perfect.
• The first room we stayed in on the second floor was very small.

“We asked for a king or 2 double beds but the first night got a queen. They changed us for the second and third nights.”

Jul 20, 2008 by Dustin from Calabasas, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice, clean and great location.
• The room was very small.

“This hotel is in a great location right in the middle of downtown. The room was clean and nicely furnished. Everything was excellent except the room size was rather small.”

Jul 19, 2008 by Dana from Manalapan, NJ
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were so comfortable.
• Bathrooms a little small.

“This was an excellent hotel in the center of everything. My daughter and I stayed there and we really enjoyed it. The bathroom was small as has been previously noted, but the hotel is really old, so I would expect the rooms to be small. It would have been a tight squeeze for more than 2 people in the room. The beds were really comfortable and the AC worked great. There didn't seem to be AC in the hallways, and had a funky smell but the rooms themselves were fine. The staff was wonderful and very helpful. Overall, a great experience.”

Jul 18, 2008 by Atari from Boston, MA
Overall Rating: 7
Cleanliness:[6] • Staff:[10] • Location:[7]

• Location and staff attitude.
• Construction next door.

“Aside from the construction next door, there was little to complain about. Although, the carpet throughout the 2nd floor needs to be replaced because it has the smell of mildew. My son claimed it smelled like soup. The lobby and restaurant were the best maintained areas. Plenty of lounge area if you wanted to people watch. I would come back here.”

Jul 18, 2008 by James from Skillman, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• History.
• Nothing.

“A real beauty, great history and super location.”

Jul 17, 2008 by Janice from Springfield, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel staff was very helpful, My 13 y/o was impressed by the beds and pillows!
• They did not have a price list in the room regarding the in room snack.

“It was in a very convenient location in the city. Easy to get to all the historic sites and transportation. The hotel itself was extremely nice and it was a very pleasant stay. The staff made you feels like the "rich and famous" even if you weren't.”

Jul 16, 2008 by Daniel from Atlanta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Extremely comfortable bed and very nicely appointed room.
• Somewhat indifferent valet service on arrival.

“This is a very comfortable luxury hotel. It combines history with modern amenities and my stay was extremely enjoyable. And the location just can't be beat!”

Jul 16, 2008 by Carol from Davidson, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, historical significance, incredible lobby.
• Room was very small.

“The Omni Parker house is an awesome hotel. It has a great history. The location is perfect, right on the Freedom Trail, across from Boston Commons and close to the subway. Loved it!”

Jul 15, 2008 by Dawn from Pembroke, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It took me back in time with the elegant detail of the era everywhere.
• You need to go to the lobby to get a key to open the fridge.

“It's located close to everything whether walking, cab or T. The king bed was THE most comfortable thing I've ever slept on. Luxury bedding, cushy and comfy. The bathroom was small but it was very nicely decorated and served its purpose. I felt appreciated by all employees. The bellhop to the man who delivered the extra roll-away was very helpful and kind. Not just in and out but very cordial and actually looked like they enjoyed their jobs unlike at other hotels. Wonderful experience and I plan to stay again in Sept. for my anniversary. Oh, and the concierge. Wonderful.”

Jul 15, 2008 by Aaron from Manchester, NH
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• The decor and appointments.
• The room was merely a nice simple room.

“The location, history and recent renovations could all argue for this hotel to be included in the Freedom Trail tour itself.”

Jul 12, 2008 by Greg from Bow, NH
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[7]

• Located right in the City.

“Excellent location and lovely view of the city. Centrally located and a good base for a wonderful trip.”

Jul 11, 2008 by Margaret from Waterbury, CT
Overall Rating: 1
Cleanliness:[1] • Staff:[7] • Location:[7]

• The desk help was friendly.
• It was dirty.

“I would not stay there again. It was a waste of good money. When we got back to the room I was exhausted and sickened but too tired to do anything. Will never stay there and will people how awful my stay was there.”

Jul 10, 2008 by Andy from Manchester, NH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very quick and easy check-in.
• Rooms are pretty small, but that's normal in Boston.

“Very cozy, very clean, nicely updated rooms and a great value.”

Jul 10, 2008 by Michelle from Troy, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Staff was helpful.
• Rooms were very small.

“Great location between the Amtrak station and Quincy Market. Convenient to the Freedom Trail and T train.”

Jul 10, 2008 by Brian B. from West Warwick, RI
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[6]

• Comfortable bed.
• Very strong musty odor throughout.

“Small bathroom that lacked ventilation. Hallways very musty and stale.”

Jun 16, 2008 by Randy from Tyler, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location and a lot of interesting history at the hotel.
• No complaints.

“Staff was very friendly, iced tea available in the lobby, beds were very comfortable. It was a great experience.”

Jun 16, 2008 by Mike from Cape Elizabeth, ME
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Convenient to all things to see and do, beautiful lobby.
• Rooms are small and not exceptionally decorated.

“Old well-known distinguished hotel in heart of downtown near common. But with many older city hotels, the room was small and not appointed nor amenities in manner of newer establishments. View out window was dismal.”

Jun 16, 2008 by Emily from Charleston, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The room was great.
• The bar smelled like fish sticks.

“Great hotel, great location.”

Jun 16, 2008 by Chris from Portland, ME
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[8]

• Location.
• One key did not work; had it re-keyed; neither key worked.

“Good location; staff was helpful; hotel was nice.”