User Reviews for Doubletree Guest Suites Boston

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Jul 24, 2008 by Jas from Wayne, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Cleanliness and close proximity to attractions.
• Pool.

“Great place for leisure travel and business trip.”

Jul 21, 2008 by Christoph from New York, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[6]

• Huge rooms - more like an apartment actually or suites.
• A bit off for users of public transport. Hotel shuttle bus makes up for some of the inconvenience.

“Large suites not far from the center next to the Charles river but surrounded by streets - not a pretty location but good for guests with car. Free hourly shuttle bus to central Boston is helpful.”

Jul 11, 2008 by David from Delano, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[6]

• Lobby looked nice because of the atrium style interior, TV was LCD and of course warm cookies given by front lobby upon check in.
• No access to public transportation.

“It is convenient if you are visiting Harvard University, but it is not accessible by public transport except taxi. Also, there are no restaurants in the vicinity.”

Jul 10, 2008 by Annie from Washington, DC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Huge suites; pet friendly (with doggie biscuits); great view; top notch service and helpful staff.
• Parking was a bit expensive - like the rest of Boston, though.

“The lobby was nicely appointed and clean. Our room was lovely - a big suite with a king bed and a terrific view over Memorial Drive and the river. We were able to watch fireworks from the hotel! We like to travel with our dog - he's a medium sized sled dog mix and the staff was very friendly and accommodating. They even gave us a little bag of gourmet doggie biscuits at check-in. Service was fantastic. We also used their complimentary shuttle on time and quick transport. Overall a great experience.”

Jul 10, 2008 by Terence from Waterford, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great service, an awesome room and decent proximity to everything.
• No WiFi access in the guest rooms and no television remote.

“I was astounded at the quality of the hotel. It was excellently located and our room was great. The service was above and beyond. They were apologizing and offering compensation for things we hadn't even realized were problems. I do have some small suggestions for improvement though. The rooms did not have WiFi access or remotes for the television. Also, the pool seemed rather small for such a large facility. Lastly, there are no restaurants in a close proximity for anyone with out a car. So if you didn't rent car, be prepared to either walk a mile or rent a taxi for meals if you want something other than the hotel restaurant. Overall, my wife and loved the hotel and thoroughly enjoyed our stay.”

Jul 7, 2008 by Jimmy from Troy, MI
Overall Rating: 0
Cleanliness:[10] • Staff:[9] • Location:[8]

• Great services.
• Location to access public transportation.

“This is a very nice hotel. Professional and friendly service.”

Jul 3, 2008 by Jean from Pawlet, VT
Overall Rating: 3
Cleanliness:[4] • Staff:[7] • Location:[7]

• Easy to get to from airport.

“This hotel aspires to be much more than it is. It's fine for business travelers, or for an overnight with family. But some facilities seemed worn out. While it's a quick trip from the airport, it's not in close walking distance to restaurants.”

Jul 3, 2008 by Jeff from Stratham, NH
Overall Rating: 2
Cleanliness:[9] • Staff:[3] • Location:[9]

• Appeared to be a great hotel.
• I felt like a second class citizen when I checked in.

“Great hotel but the experience was not good as my son and I ended up in a smoking room which both of us found disgusting.”

Jul 2, 2008 by Vicki from Washington, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean, convenient to attractions, friendly staff.
• Lots of noise could be heard from the lobby and other areas.

“The staff was very friendly and helpful in arranging transportation; lobby very attractive, room was clean and attractive.”

Jul 2, 2008 by Xia from East Hartford, CT
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[5]

• Waterfront, free shuttle, LCD TV, comfortable mattress.
• None.

“Highly recommended. I will definitely return.”

Jun 30, 2008 by Paul from Portland, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent shuttle service to key places around town.
• Restaurant food was pricey. Would like a simple coffee shop.

“Modern, very clean hotel overlooking the Charles River. Spacious bedroom and living area. An excellent value for my money.”

Jun 16, 2008 by Ron from Greenlawn, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

“Heartbreak. I wish it weren't a business trip (training - had to study at night). This hotel has a Club that is one of the biggest Jazz venues anywhere. I am a fan and recognized the name value of the entertainment.”

May 31, 2008 by Mary K. from Seattle, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Very roomy.
• Far from public transportation, there was a free shuttle.

“Good value.”

May 31, 2008 by Sam from Tupelo, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were clean and roomy. It was a excellent suite with a private bedroom, with a perfect view of the Charles River and Boston.
• All was good.

“The atmosphere was excellent with fine dining in or out of the room. Room service was excellent. There were warm chocolate cookies awaiting the guests. Harvard Square was within a 15 minute walk for easy access to the T.”

May 31, 2008 by Yong from Verdun, SK CA
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[7]

• Comfortable bed and sheets.
• Strange menu of the restaurants.

“This is located in the middle of Boston. Late evening I went to the hotel restaurants and checked the menus. Boston is seafood city, but the restaurants did not have variable seafood menu (Will you dine chicken breast or steak in Boston?) So I drove out to nearby seafood restaurant.”

May 31, 2008 by Chet from Canandaigua, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location and cookie upon sign in.
• Central atrium allows for noisy door closing and noise carrying across the atrium.

“Nice suite for the price. Location is great for Cambridge and downtown Boston.”

May 31, 2008 by Walter from Syosset, NY
Overall Rating: 3
Cleanliness:[7] • Staff:[5] • Location:[7]

• Room overlooking the Charles River.
• Pool and spa heater was broken the whole Memorial day weekend.

“Room overlooking the Charles River includes conference room attached. White board in conference room had graffiti scrawled on it proclaiming who had fornicated there previously. Pool and spa heater was broken the whole Memorial day weekend. Ordering food from the kitchen downstairs results in a $3.00 hotel delivery charge. Parking at the hotel is $25.00 a night for guests.”

May 31, 2008 by Chris from Columbus, OH
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[10]

• Overall nice hotel. Rooms were clean.
• Hotel charges for overnight parking, yet is not in a downtown location.

“Overall, was a good room. We asked for non smoking room but allotted smoking. The hotel was booked and they couldn't accommodate a change. While there was some odor of smoking apparent, thankfully it wasn't like staying a few nights in an ashtray.”

May 13, 2008 by Rolf from Stanhope, NJ
Overall Rating: 0
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, onsite parking, rooms.
• Nothing to dislike.

“Great location large rooms with living room separate from bedroom.”

May 7, 2008 by Lee from Greenwich, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• View of the river.
• Parking premium.

“Be back in two weeks.”

May 6, 2008 by Eliza from San Francisco, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• convenient location, clean.
• Need to pay for internet in the room.

“like it.”

May 3, 2008 by Mark from Florissant, MO
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Spacious room and comfort.
• Access to free public transportation.

“Friendly service, clean, and comfortable.”

May 3, 2008 by David from Peterborough, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Huge suite at a great price. Excellent, friendly staff.
• Hotel restaurant was a little pricy for breakfast,

“We loved this hotel. Seven dollar cab ride to Fen way for the game. Cool. Huge suite with a king size bed. Flat screen HD TV in the living room. Huge beautiful bathroom.”

May 2, 2008 by Bert from Edmonton, AB CA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• All conveniences from valet parking to wakeup calls and room service etc. were readily available.
• Paper and plastic cups & drinking glasses.

“This hotel is situated on the river across from Cambridge. It is 10 min. from Logan Airport. Interesting panoramic views from your window. Has the most popular Jazz club in Boston if not Mass. Very comfortable suites including sitting area with flat screen TV and separate bedroom with TV also. Very comfortable bathroom with infinite hot & cold water with ample pressure even on the top floor. Would recommend to anybody. This will be my address whenever we stay in Boston.”

May 1, 2008 by Anne from Philadelphia, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• The rooms were big and comfortable.
• The swimming pool and hot tub were too cold.

“Very friendly staff. If you like Boston accents, this is your place -- everyone's from Rah-vee-uh (Revere). The rooms are large and comfortable. The pipes made a horrible squeaking sound but they were very quick to fix it. Only negative was the pool and hot tub. The hot tub was lukewarm, and the pool was freezing.”

Apr 17, 2008 by Sandy from Yarmouth, ME
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Fairly convenient to Harvard.
• Traffic is difficult.

“I have only good things to report, the cookies are fabulous.”

Apr 17, 2008 by Drew from Waterville, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• They gave us hot cookies when we checked in.
• Low pressure in the shower but other than that, good to go.

“Easy to get to from the highway, had its own parking garage, was welcomed with warm cookies when we checked in and 2 separate rooms for hour hotel room, one for sleeping and one for lounging. Also had a refrigerator which was nice.”

Apr 17, 2008 by Mollie from Bristol, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Center atrium was very attractive.

“It was a lovely hotel convenient to our activities”

Apr 17, 2008 by David from Anchorage, AK
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[7]

• Walking distance to Harvard Square and the Red Line of the T.
• The immediate surroundings, turnpike etc., make it unappealing right around the hotel.

“Hotel staff are wonderful! The rooms are large and well appointed. The suite only nature of the hotel makes the stay particularly comfortable. It is about a 20 minute walk to the T line at Central or Harvard Square. The walk in pleasant, but it does take some time. The hotel operates a regularly scheduled shuttle.”

Apr 17, 2008 by Stephanie from Saint Paul, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• It was very clean and luxurious.
• I am afraid of heights and they had glass elevators.

“The room was spacious and clean. Hotel staff gave me a cookie when I checked in. I was on the top floor and had a great view of Cambridge.”

Apr 16, 2008 by Coreen from Wolcott, CT
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[7]

• Free shuttle was great and indoor pool was nice!
• Didn't know I had to pay for parking in their garage.

“I was very pleased with the room and the staff service. My daughter (5 1/2) wrote a note that she was never leaving).”

Apr 16, 2008 by Lisa from Orlando, FL
Overall Rating: 7
Cleanliness:[5] • Staff:[9] • Location:[2]

• I liked the pool and workout room. Also concierge was helpful.
• Location was horrible. Very hard to get to from airport by public transportation.

“Nice hotel. Nice staff. Poor location by busy streets and freeways.”

Apr 16, 2008 by Lee from Greenwich, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Pool, hot tub, lobby area, view of river big.
• Paying for parking and internet.

“Best views of crewing on the river. Excellent access to the walk, run, biking along the Charles the Hotel pet policy also worked for me.”

Apr 16, 2008 by Umar from Bridgewater, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[6]

• I liked that my room was a suite.
• I did not like that it was a smoking room.

“Great hotel. Great weekend.”

Apr 15, 2008 by Mark from Piscataway, NJ
Overall Rating: 0
Cleanliness:[10] • Staff:[10] • Location:[10]

• They immediately upgraded me to a King Suite non-smoking room because the room they had for me was a smoking room.
• Nothing.

“Fantastic staff. Clean, polite, just a great experience.”

Apr 14, 2008 by Sam from New York, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[4]

• Star rating and the comfy bedding.
• Single beds.

“A bit outside of Downtown Boston, but perfect if you have a car. The hotel doesn't look like much from the outside but it is clean and well appointed. It was a little odd to have a living room / sitting area with a television in addition to a bedroom with two single beds. I'd much rather have a regular room with a double bed, but I guess the architect has spoken. In any case, I still slept like a rock and had a spring board for a few great runs along the Charles!”

Apr 9, 2008 by Brian from Oneonta, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Good space overall.
• Initial contact not good.

“As noted previously, good overall space. Staff good and a rough start ended up a real winner.”

Apr 9, 2008 by Wen from Springfield, MO
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[6]

• Room was good enough.
• Services really should be better.

“I didn't get my check in warm cookie, someone on front desk looks not being willing to help me do something, such as changing my expired key.”

Apr 9, 2008 by Ahsan from Chantilly, VA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[4]

• The room was comfortable (not great) but comfortable.
• The parking rate overnight was outrageous!

“Comfortable hotel if you are able to overlook the noise from the road and don't care about parking onsite.”

Apr 5, 2008 by Anonymous! from New York, NY
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[4]

• It's a nice hotel, close to town.
• It costs $30 extra to stay at this hotel. They charge for parking and internet access.

“They even offer free access to the internet for non-guests in the lobby, but charge guests $9.95 in their rooms to access the same signal.”

Apr 4, 2008 by Eric from Ajax, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[5]

• Nice decor, big spacious suite, friendly staff.
• 20 minute walk from Subway.

“Very nice hotel. Lobby looks brand new, room was much larger than I expected. Staff was very friendly and was able to help us get everything we needed. They give you warm chocolate chip cookies when you check-in. Very comfortable place to stay. Only inconvenience is it is a 20 minute walk to the subway station. I would definitely stay here again.”

Apr 2, 2008 by Kent from Chevy Chase, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Bed, room, everything working, staff friendliness.
• No available outlet near bed for laptop or chargers.

“Everything excellent about hotel except for availability of outlets near bed for laptop or chargers.”

Mar 30, 2008 by Weirui from New York, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[5]

• Roomy, facing river, friendly concierge.
• I am non smoking, but had a smoking room.

“Friendly, spacious, quick response.”

Mar 25, 2008 by Cynda from Skaneateles, NY
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[6]

• Spacious and clean.
• Too noisy.

“Very nice hotel, but noisy due to the atrium. Next time I will request a room on the upper floors.”

Mar 22, 2008 by Jaimie from Philadelphia, PA
Overall Rating: 4
Cleanliness:[8] • Staff:[7] • Location:[7]

• Convenient to Boston university.
• My room was next to the elevator and I heard the bell sound every few minutes all night long.

“The hotel was very nice and conveniently located to Boston university. The only problem was my room's proximity to the elevator. This made for a restless night.”

Mar 11, 2008 by Steve from Duluth, MN
Overall Rating: 8
Cleanliness:[6] • Staff:[8] • Location:[6]

• Lovely rooms.
• Promised shuttle service did not run when most needed, necessary given hotel location.

“A fine place to stay, although I am disappointed Doubletree has decided to use plastic cups rather than glasses at least at this location.”

Mar 9, 2008 by Gail from West Seneca, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Complimentary cookie on arrival, complimentary beauty supplies, Internet access.
• Fee for parking a vehicle.

“The hotel lobby was very inviting and there was easy access to the business center and pool. The restaurant served very tasty foods and all the employees were friendly. Shuttle service was convenient and easy to use.”

Mar 8, 2008 by Renee from Centennial, CO
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Love the rooms, all suites!
• They are renovating right now.

“I stay at this hotel allot. It is under going renovations right now, so that is good and bad. But this is one of my favorite places to stay for the rooms and the service! Always can count on a good experience!”

Mar 5, 2008 by Aaron from Jackson, MS
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[5]

• The concierge staff were very helpful and friendly.
• It was out of the way from the city itself.

“I really enjoyed the stay at this hotel. The staff was awesome and even gave free internet voucher for our second and third day. Although it was out of the way from activities, there was always a taxi within 2 minutes of the hotel.”

Feb 27, 2008 by Toni from Bridge City, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Big rooms friendly staff.
• The Terrace cafe took forever to get our food to us.

“Great place to stay,close to Harvard where we were attending the Mit and Harvard math contest..staff very helpful and friendly very impressed overall.”