User Reviews for Marriott Philadelphia Downtown

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Aug 25, 2008 by Michelle from Picton, ON CA
Overall Rating: 8
Cleanliness:[7] • Staff:[7] •

• Location was great!
• Cost of parking was ridiculous!

“Hotel was in an excellent location. Pool was nice, room was lovely. Valet parking, not a fan (very pricy).”

Aug 25, 2008 by Joy from Homewood, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location was ideal to all the historic places, view from our room was terrific.
• Confusion as to where to drop off luggage when we arrived, front entrance was around behind hotel without directions.

“Ideal setting to explore the historic places in Philadelphia. Close to everything. Hotel staff was very accommodating and friendly. I would stay here again.”

Aug 24, 2008 by Jerry from Brooklyn, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Great location, City Hall, Reading Terminal Market, Market St.
• Swimming pool too shallow, no spinner to dry bathing suit. No refrigerator or microwave.

“Well staffed for registration on arrival & helpful suggestions for nearby restaurants and organ concerts at the old Wanamaker's, Macys.”

Aug 23, 2008 by Dave from Chicopee, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location.
• Cost of parking.

“The hotel was great.”

Aug 22, 2008 by Bls from Stamford, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Central location; clean, pretty, well maintained, great staff.
• Parking was too expensive.

“Excellent center city hotel, upscale, great staff/services, well kept, clean, fresh, plenty of elevators, well appointed, pretty, I would definitely opt to stay at this hotel again.”

Aug 21, 2008 by Jack from Panama City, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything.
• Great place to stay.

“Easy to get to everything but the parking was high but that is a big city.”

Aug 20, 2008 by Elaine from Shavertown, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• I broke a tooth eating one of the biscuits from their breakfast buffet.

“Great hotel. The floor we stayed on was like a maze depending on the elevator we used. Staff was friendly and helpful. Everything was clean and the location was great.”

Aug 20, 2008 by Pothen from Chicago, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very clean and attractive.
• Only the parking fess.

“Very neat and attractive. Helpful staff.”

Aug 20, 2008 by Lindsey from Plymouth, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• How close it was to the Reading market.
• I liked everything.

“We went with our daughter to see Temple and LaSalle as possible colleges for her next year. We had a lovely stay at the Marriott Downtown. It was super.”

Aug 19, 2008 by Sam from Arnold, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[9]

• Comfortable, quiet, well-appointed rooms in an excellent location.
• Check-in staff was indifferent.

“This is a beautiful, gigantic downtown hotel with excellent amenities and fantastic location. The rooms were quiet and very comfortable. A great find!”

Aug 19, 2008 by Carol from Harrisonburg, VA
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[9]

• The housekeeping staff.
• Parking prices, cleanliness.

“Want to be nickel and dimmed to death? Want a moldy bathroom? Want a steam room, sauna and hot tub that are not working and staff that say they don't know when they will be working? Want a pool so cold your two year olds lips turn blue? Want parking per day prices. Then stay here. Want a good experience? Stay elsewhere.”

Aug 19, 2008 by Corinne from Houston, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Excellent location! Nice rooms and comfortable beds.
• Internet is not wireless!

“Nice hotel with an absolutely perfect center city location across the street from City Hall. Rooms are nice and beds are comfortable; also has a nice-sized gym with a fair number of weight and cardio machines.”

Aug 19, 2008 by Kyle from Canutillo, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The comforter on the bed was almost too good that I did not want to get out of bed.
• The scents used in the shampoo and conditioner was overwhelming.

“This was a very delightful hotel that anyone would enjoy for any occasion.”

Aug 19, 2008 by Ben from Washington, DC
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[9]

• This hotel is an Oasis.
• It is in Philly, which happens to be a hellhole.

“I would recommend it to anyone.”

Aug 19, 2008 by Ruben from New City, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location, room.
• At first they put me in a low floor room in the front and I could hear the traffic.

“The hotel is in a great location close to all attractions. Just make sure you get a room high up or away from the front (due to traffic noise). I was given an upgrade when I asked. Great room, if you go for pleasure make sure you get a citipass or Philly pass. You can also ride the Phlash trolley bus all day for five dollars. It will take you to all the attractions. See the Liberty Bell after 5 PM since there are no lines. Also, see other famous attractions early or after 3 PM due to summer camp groups. Lastly, be careful at night, many homeless and characters about.”

Aug 18, 2008 by Heather from Bloomsburg, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was amazing. They were very helpful and friendly.
• Parking is very pricey.

“The location is excellent for great dining and shopping and is an easy walk or ride to the museum area. The staff is the best. I stay here about 2 times per year and they are so helpful and friendly. While the hotel is upscale they all smile and interact with my young kids.”

Aug 18, 2008 by Jennifer from Lockport, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.

“Great location. Clean room. Housekeeper was terrific. Loved the pool and hot tub. TV was old fashioned and with the Olympics going on would have been nice to have a larger screen but I would give my experience a '10'.”

Aug 17, 2008 by Anita from Eastsound, WA
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[10]

• Pleasant pool/Jacuzzi room with lots of sunlight. Blue crab cakes!
• Bath tub had hair in it, faucet dripped. However, compensated with gourmet lunch, & maintenance fixed leak quickly on reporting.

“Room, restaurant, pool, and business center very nice. Free, unlimited computer/internet with printing. Close to airport in hotel area, felt very safe. No dark corridors, rooms all open onto huge central atrium. Suite style hotel, decor very businesslike. Restaurant items varied in quality, some superb (try blue crab cakes, avoid rice pudding). Carpet shabby in elevators. Bath tub hadn't been cleaned, but compensated with unlimited free lunch. Management helpful. Kids would enjoy pool.”

Aug 17, 2008 by Maxine from Philadelphia, PA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Great hotel, great price, great location.
• Did not like the parking fees.

“Marriott is the best to me, I can always rely on quality hotel and everything to be right!”

Aug 16, 2008 by Andrea from Staten Island, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Convenient, great location.
• I was charged $43.20 daily for parking!

“Hotel clean, nice public spaces. Charged $43.20 daily for parking, also charged for the daily paper.”

Aug 16, 2008 by Lindsay from Hull, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location. Nice area.
• Pool was not great. No free WiFi - not even in lobby.

“Pros: I loved the location of this hotel. Right near Reading Terminal Market. Nice walk to Independence Hall. Lots of places to eat. Hard Rock across the street. The room was clean and nice. Cons: Pool was more like a lap pool, but it was clean and warm. While I don't expect free internet in the rooms, I do expect a free connection in the lobby. There is free access at Reading Market across the street.”

Aug 16, 2008 by Steve from Riverside, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[10]

• Location is great, right in Center City across from Reading Terminal close to subway.
• Flat beer, cold soup in restaurant.

“Parking is $36 day which is comparable for area but there is a $7 city parking tax they don't tell you about. Room was comfortable and clean. Went to eat at the 13 restaurant in the hotel lobby. The guy who seated us looked at me and gave a wide yawn after I asked for a table for two - kind of weird, maybe he's a student. Got flat draught beer but the staff exchanged after I complained. French onion soup was not warmed all the way through in the microwave - chilly in parts, hot in others. The location trumps all at this hotel. If you want to be in Center City - this is a great location both for walking and public transportation. Historic stuff is two Subway stops or a 20 minute walk away. City Hall is a block away.”

Aug 16, 2008 by Fred from Pittsburgh, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Price, quality location.
• Parking price.

“Great location, quality all around.”

Aug 14, 2008 by Carlos from Oakland, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Close to downtown, nice place to stay.
• Nothing.

“Great convenient place to stay.”

Aug 14, 2008 by Frank from Staten Island, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Nice staff. Free apples at the gymnasium.
• No WiFi and not free.

“Overall a good stay. Staff was nice and accommodating, although being woken up my house keeping early Sunday wasn't pleasant but I should have put the sign on the door.”

Aug 13, 2008 by Les from Tulsa, OK
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great location near Chinatown and easy access.
• Price of valet parking; noisy toilet; poor soundproofing.

“Check parking on 8th street which was $20 per day.”

Aug 13, 2008 by Ken from Spencer, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[5] • Location:[10]

• Clean, spacious, very well attended.
• Asked for extra towels and never received them.

“Great hotel. Perfect center city location. Clean room. Everything was exactly right. Would definitely stay there again without hesitation.”

Aug 13, 2008 by David from Wyomissing, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location Downtown Philly!
• Can't it was great.

“Above average Marriott property. Well kept with great Marriott service.”

Aug 11, 2008 by Laurie from Richmond, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, attentive staff, very clean and comfortable.
• Everything was great valet parking a little pricey.

“Great place to stay as a couple or with a family. Location could not be better. Entire staff was very accommodating and attentive.”

Aug 11, 2008 by John from Mt Washington, KY
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[8]

• Convenient to down town.
• Paid over forty dollars for parking.

“The hotel was very nice but I feel $40.00 for parking is absurd.”

Aug 7, 2008 by Amanda from Colorado Springs, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• Accommodating, friendly.
• Nothing.

“Everyone was friendly and helpful. They allowed an early check in and a late check out.”

Aug 6, 2008 by Vonshelle from Port Orange, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Hotel is very elegant and beautiful with a nice variety of restaurants. Excellent location, close proximity to museums, restaurants, and shopping.
• The Concierge was not as helpful as expected. He did not tell us we were less than 1 block from Reading Market Terminal-place for eating and shopping.

“The hotel is very beautiful, elegant and in an ideal location for shopping, restaurants, and museums. The hotel is also next to the convention center, which has a mall as well. The hotel is in walking distance to Independence Hall (Old City, Liberty Bell), which is about 7 or 8 blocks. It is 2 blocks from City Hall, 1/2 mile from Avenue of the Arts and Kummel Performing Arts Center. The local bus system is safe and very easy to figure out. Although the hotel has several nice restaurants, a Starbucks and business center (Fed Ex-Kincos), we decided to walk to restaurants. We did not have a car so I do not know about the overnight parking. My only complaint was the Concierge. We asked for a place where locals eat and shop. He suggested Chili's, Maggione and a sports bar, which were across the street. Since we have a Chili's in our town and it is a chain restaurant, we decided to go the Maggione. The food was okay, but certainly not the local flavor or environment we were looking for. We found out on our last day that Reading Market Terminal is less than a block from the hotel. This is a place where the locals truly dine and shop. They have several seafood markets, fresh produce, grilled and bar-b-que foods, and healthily meals. This was great because I am vegetarian and the person traveling with me is not. We had breakfast there, purchased delicious baked goods from several Amish booths, and the bottled juices, all of which were unbelievably good. I just wish we knew about the place earlier. Overall, I would stay at this hotel again. We were extremely pleased.”

Aug 6, 2008 by Barbara from Peebles, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location excellent and the concierge was extremely helpful with directions/suggestions reantiquarian bookstores in Philadelphia.
• While the bathroom was large, the bathroom towels were not.

“Great location near Reading Market and Convention Center. Also easy walking to some interesting shops and museums. Concierge staff extremely knowledgeable.”

Aug 4, 2008 by Rick from Lansing, KS
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Close to all the sites we wanted to see.
• Hugh price of parking.

“Hotel was close in and accessible to all the sites we wanted to see. Room was clean and comfortable. We would stay there again.”

Aug 3, 2008 by Lorna from Lone Oak, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Very convenient to sightseeing in Philadelphia.
• It's crazy this day and age to have to pay for wireless internet.

“The hotel was clean and modern and the rooms spacious, clean and well equipped. Very convenient to sightseeing in the Philadelphia area. I would definitely stay here again. Only improvement to be made would be to offer free wireless internet connection.”

Aug 3, 2008 by Ignazio from Florence, IA
Overall Rating: 5
Cleanliness:[9] • Staff:[4] • Location:[9]

• Good location and after all it is a Marriott, but that's about it.
• Not welcoming environment and staff. Ridiculous rate of $9 for a 24hrs WiFi access. Lack of a business centre for Internet use etc.

“Great location but lacks services most hotels provide for free (WiFi and business centre). When asked for the business centre the staff addresses you to either buy a WiFi access for 9$ per day, or to use the nearby efficient but expensive FedEx Kinko Center. Also the room was not spacious and it was close to a noisy ice dispenser located in the hall.”

Aug 3, 2008 by David from Albuquerque, NM
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location cannot be beat in central Downtown Philadelphia.
• The charge for parking was ridiculous.

“For the price, the hotel and overall experience far exceeded my expectations. Near to all of Downtown tourist destinations including liberty bell, museums, the pier, love park, etc. Parings the only tricky part. If you have a car, expect to pay lots of money to park it; however, if you plan to just stay in center city area, you don't need a car.”

Aug 3, 2008 by Renate from Port Chester, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Good mattress; nice-smelling soap, shampoo and lotion.
• Breakfast was too expensive; ice and soda machines were not working.

“Was ok for the price. Comfortable beds, good location, friendly staff.”

Aug 3, 2008 by Vincent from Chappaqua, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Felt the price was consistent with the overall value.
• No business center, so was directed to FedEx office in building.

“Overall, this hotel provided a very good experience. I think the Marriott people have invested well in getting the hotel experience as consistent as they possibly can.”

Aug 1, 2008 by Nadyne from Hanoverton, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Great location, friendly staff.
• Nothing.

“Very nice place in a very central location not a single complaint.”

Aug 1, 2008 by Michael from Downingtown, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Excellent location near train station perfect.
• Nothing as met my expectations.

“Perfect location near Market East station making access very easy and convenient. Hotel has many dining bar and Starbucks coffee lounges in it making it convenient and easy to enjoy the stay.”

Aug 1, 2008 by Stephanie from Greensboro, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• It was very convenient to the downtown area.
• The pool area was very unattractive so I did not try to go swimming.

“I had a good stay at this hotel. Everything was very nice. The parking was unreasonable, so I sought out other garages around, which were still expensive but not quite as much. Still, my experience actually staying the hotel was positive.”

Jul 31, 2008 by Dianne from Highland, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the location, the pool, the view from our room, the elegance of the lobby, & the friendly staff.
• We liked everything about this hotel & wish we could've stayed longer.

“This hotel is located just a few blocks from the Independence Hall Visitors Center. Shops & restaurants are all right there! The staff is fantastic - so helpful & nice! The rooms were clean; the beds & pillows were very comfortable; the pool was so refreshing & beautiful. We all enjoyed the Jacuzzi as well.”

Jul 31, 2008 by Kimberly from Woodbridge, NJ
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[8]

• Comfortable, friendly, convenient.
• I did not like $36 parking.

“Great location, very comfortable. I would highly recommend and I will definitely go back.”

Jul 31, 2008 by Constance from Miami, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I would like to be able to stay in this hotel again.
• Nothing!

“I enjoyed my stay 100%. Everything was excellent. I would highly recommend this hotel.”

Jul 31, 2008 by Stavros from Fairfax, VA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Centralized location, large comfortable lobby, great for tourists.
• Rooms were very cozy, yet not the best rooms I've been in the area.

“The hotel is great, valet is quick, lobby is expansive and has exits from each wing of the building without having to walk around the block to get somewhere. The pool is nice nothing spectacular. Starbucks located in hotel, shopping and Restaurant bar. Great centralized location in heart of DC.”

Jul 30, 2008 by Maria from Bridgeton, NJ
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• I enjoyed all the aspects of this hotel, the staff was friendly and I felt important from check in to check out.
• I did not like the price of parking and found it difficult to park at a decent price.

“I think the Philadelphia Marriott exceeded my expectation and those of my guests. It's a beautiful hotel and the staff was beyond friendly and cordial. I will stay again and maybe sooner rather than later.”

Jul 30, 2008 by Paul from West Corners, NY
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[9]

• The hotel was very nice and close to local attractions.
• Not prepared for being full service and hotel overnight parking.

“This hotel was a beautiful hotel within 7 blocks of historical Philadelphia. Buses and a trolley ran from the front of the hotel. Room was nicely decorated and the were 6 elevators for use. They were quick to fix a toilet problem and both ice machines on the floor. I was there to enjoy the sight and was not at the hotel except to sleep. Except for the unplanned expense it was a nice hotel.”

Jul 30, 2008 by Michelle from Exton, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great bed & pillows.
• Parking lot is a little difficult to get into.

“Hotel staff is great, room was wonderful and overall experience was excellent.”

Jul 30, 2008 by Virginia from Toledo, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• It was in a convenient location.
• Valet parking was too expensive.

“The hotel was clean, staff friendly, had all the amenities I could ask for.”