User Reviews for Courtyard by Marriott Philadelphia Downtown

Research User Reviews for Courtyard by Marriott Philadelphia Downtown (21-40 of 246)

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Jul 8, 2008 by Carmela from Plainsboro, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The accommodation. The room was clean and very pretty. The view was excellent.
• The breakfast buffet was expensive.

“I had a pleasant stay at the hotel. The hotel is in an excellent location. Near all the major attractions. Easy access to the buses. The room was clean and very well put together. I had a pleasant stay at the hotel.”

Jul 2, 2008 by Chris from Portland, OR
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Location, cleanliness, most of the staff.
• Room was barely big enough to hold the 2 beds.

“Wonderful location, beautiful hotel, clean. When checking in, the desk person gave me a snide remark about getting only 1 room for my family of 4. Turns out she probably was right - the room was barely large enough to hold the 2 Queen beds. It was very cramped with the 4 of us.”

Jun 30, 2008 by Sandy from Geddes, SD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Access was close to historic district, great staff and very concerned, since I needed a wheel chair. They made sure all was ok with me.
• There was not anything that we didn't like. We actually wanted to stay 2 more nights, but couldn't.

“Excellent to superior!”

Jun 6, 2008 by Mike from Northumberland, PA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Convenient location, excellent breakfast.
• Small rooms, narrow hallways.

“The Marriott Courtyard Downtown Philadelphia is convenient to all of Philadelphia's downtown attractions including the zoo, Franklin Institute, museums, and sports complex. The Subway is located less than one block away. The rooms are small, but comfortable and offer beautiful views of the city skyline. Valet parking is first rate and necessary. Hotel staff was very friendly, especially given Philadelphia's reputation. Breakfast buffet was excellent, if a little expensive ($50 for 4 people). The quality and variety of food was worth the expense. Hotel pool is a little small, but very clean with nice view of the city. The pool is located right next to an excellent workout facility. I would rate this hotel as 8.5 out of 10.”

May 29, 2008 by Mark from Kingston, PA
Overall Rating: 10
Cleanliness:[8] • Staff:[8] • Location:[9]

• Great location!
• The restaurant wasn't good.

“We traveled to Philly to see a concert and stayed at this hotel because it was close and cheap. Checking in and out was a breeze and the staff were very courteous. The room was nice and clean and had a good view. The only bad thing was when we went to breakfast at the restaurant we were charged $30. All we had between my wife and myself was 2 cups of coffee, a glass of orange juice, a banana, and a bowl of cereal. That should have been at the most $10. That was very dissatisfying. Other than that we had a pleasant stay at the hotel and would stay there again.”

May 27, 2008 by Kim from Manchester, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location/decor/cleanliness.
• Parking but understand city limits, etc.

“Very enjoyable experience, excellent location for our trip, walked everywhere which was very convenient for us. First time in phyla and loved it.”

May 22, 2008 by Diane from Brooklyn, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[10]

• Large room, clean, great bed, excellent at price, room service, work station well supplied.
• Weak shower. Front staff impersonal, only a problem if you need concierge help. No convenience shop.

“At the price room was excellent. We had a King Suite with a large living room and door that closed into the bedroom. Our 21 year old daughter slept on the pull out couch and there was still plenty of room to move around. The room had lots of amenities including mini-fridge, microwave, coffee-maker all in a little bar area in the living room that had its own sink. The tone of the l/r was rich business modern, with large flat screen TV, and smaller one in bedroom -- which was lighter colored. Everything was spotless. Bathroom clean but not impressive and shower was our one complaint. Room service food was excellent -- never found the restaurant, large hotel and we were busy during trip. Front desk staff not up for giving much advice, but the service staff was great. No problem. All very neat and clean and impersonal. Perfect for a business trip or a visit that doesn't depend on romantic room or lovely views. Good location, convenient to everything.”

May 13, 2008 by Gail P. from Arlington, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great location, beautiful building, good service, good breakfast.
• Rooms were uninspiring and dark; plain and ugly furniture; charged for internet access.

“I really like this hotel but not because of the luxury of the rooms which is not existent.”

Apr 28, 2008 by Frances A. from Washington, DC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Friendly staff, clean, centrally located.
• I wish the hotel could arrange for a discount on nearby parking facility. Other hotels in Philadelphia do this.

“Beautiful old lobby that reflects the building's past as the City Hall Annex. Very pleasant staff. Very nice selection at the breakfast buffet.”

Apr 26, 2008 by Kathleen from Billerica, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was very convenient to the historical attraction via walking or public transportation.
• Paying $40/night to park a car.

“This hotel was great. Very convenient to the sites. Close enough to walk or if tired a quick bus ride home. The staff was very courteous, friendly and full of helpful information. Our room was very clean and tidy. I have already recommended this hotel to friends.”

Apr 21, 2008 by S. H. from Ridgefield, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly, excellent service, very helpful and knowledgeable.
• Everything was great.

“We found this experience to be very pleasant for our whole family. The staff was very pleasant, the hotel was very comfortable and the location was perfect! Will definitely revisit and recommend it to our friends.”

Apr 20, 2008 by Brian from Bethesda, MD
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• Friendly staff. Great location.
• Breakfast buffet was too expensive (17.95) for food that wasn't very good.

“Excellent location. Near Convention Center, Reading Terminal. Plenty of mass transit options - Broad Street Line (Orange), Green Line (trolleys), Blue Line. A little run down. Food options aren't great. But room was clean. Staff friendly/helpful.”

Apr 7, 2008 by Dawna from Sammamish, WA
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[8]

• 2nd room was more appropriately sized.
• Overcharged, wrong room 1st night, hairdryer broken.

“1st night gave us wrong room, small beds, had to tip bellboy for bags, cot, replacement of broken hairdryer, extra blanket, etc, had to tip valet even though valet tip is included in nightly rate. They charged me for hotel restaurant even though we never ate there. I truly got tipped out from this experience.”

Mar 25, 2008 by Leigh from San Antonio, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location. Easy access to room. Clean. No hassles.
• Maybe have another restaurant.

“Clean rooms, nice staff, and great location.”

Mar 8, 2008 by Mary L. from Springfield, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff and location.
• Parking not convenient. Even valet took 20 minutes to get my car.

“Pleasantly surprised. On a very busy street but in the heart of downtown. It was very clean, rooms were very comfortable and the staff was very helpful and pleasant. Good for a business trip not for vacation.”

Mar 4, 2008 by Paulette from New York, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[4]

• Clean/bright.
• Soft, soft beds.

“Perfect, great door & welcoming service. A little over priced for a donut and no coffee to wash it down with.”

Mar 3, 2008 by Papasseit from Terrassa ES
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[10]

• Swimming pool.
• No fridge.

“Luxury experience.”

Feb 29, 2008 by Maria from Philadelphia, PA
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[8]

• We enjoyed the fact that the hotel had an indoor swimming pool, in fact, it was a criteria in selecting the hotel.
• Walls in room not appealing, no decorations, bathroom was not very clean, condiments in room not adequate.

“When taking a general look at the hotel room, everything appears perfect, but when paying attention to detail (ex: cleanliness in bathroom) everything becomes a whole lot less appealing. Still, we had a great stay and enjoyed ourselves a lot.”

Feb 27, 2008 by Jerilynn from Mount Tremper, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient.
• Restaurant very mediocre.

“Nice hotel conveniently located.”

Feb 20, 2008 by Marlene from Montville, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Hotel location and room amenities.
• Request for extra towels had to be repeated since request was not fulfilled by initial request.

“Great staff, clean rooms, excellent location.”

Feb 20, 2008 by Michael from Olivebridge, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location & clean rooms.
• Did not clean my room first day.

“Excellent location, clean room & friendly staff.”

Feb 6, 2008 by Mike from Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Everything. It was a great stay!
• Nothing!

“Great location, nice amenities, perfect for a business or leisure stay. It will be my hotel of choice when in Philadelphia.”

Jan 8, 2008 by Lilly from Russellville, AR
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Stylish Hotel and Fancy Décor.
• No Breakfast attached.

“Its friendly staff and room decor attract me to book it again in the future.”

Dec 19, 2007 by Tom from Princeton, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The great location and the attractive facility.
• NA.

“The hotel is in the heart of the city (directly across the street from City Hall. The building is attractive and well kept. The staff is friendly, well informed, and helpful. This is a good place to stay!”

Nov 16, 2007 by Mac from Laurel, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very nicely appointed, comfortable quiet room.
• No in room mini fridge or microwave.

“Along with the Marriott center city, this Marriott courtyard is one of the best hotels in Philly a small modest facility but clean, quiet, comfortable, nicely appointed guest room!”

Oct 15, 2007 by Rachel from Edison, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Great atmosphere-combined old world charm with new world amenities.
• Nothing!

“It was excellent. I have stayed here before and will again, it always exceeds my expectations!”

Oct 9, 2007 by :) from Kapolei, HI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location was great.
• Valet is $40 a night!

“It's an exceptional hotel for its price, location, and as a hotel in general. The bathroom countertop was kind of small, and decor was a bit listless. I'd definitely stay there again. The $40 valet is outrageous!”

Sep 19, 2007 by Dave from Long Island City, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient location.
• Water in hot tub was lukewarm.

“Great price for such a centrally located hotel. Great staff.”

Sep 19, 2007 by from Somerset, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Except for one caveat, nicer than expected for a 2.5 star.
• The energizer bunny of a high-pitched squeal.

“The courtyard Philadelphia is a lovely 100-year-old building with a surprisingly modern feel inside. There was a high-pitched nuisance of a noise from the outer wall that urged me to keep the TV on as much as possible while in the room. Turning the A/C (and fan) off had no effect on the noise. Mercifully, it subsided by bedtime. If it wasn't for the noise, I would've rated this hotel a solid 3 star.”

Sep 3, 2007 by Stan from Cave Creek, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very nice room.

“Nice accommodations with exercise facility and pool.”

Aug 30, 2007 by Richard from Williamsville, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent service, great food at the restaurant, atmosphere was beautiful.
• Unhappy with one king size bed.

“Very enjoyable stay, very clean, beds were wonderful, room was taken care of in an efficient manner, seemed very well running. Would love to stay there again!”

Aug 30, 2007 by Angie from Baltimore, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff.
• No refrigerator in room.

“Great location, great staff, and super comfortable bed.”

Aug 27, 2007 by Rosie from Bethpage, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[6] • Location:[8]

• The location is great- near Reading Terminal Market and Chinatown.
• The overpriced parking was a turn off and the small loading area outside the hotel.

“We had a wonderful stay at the Marriott and would check it out again when in Philly. The kids loved the pool- temperature and the fact that they could stand up anywhere. For me, the pool was a little small and crowded but we had fun anyway. The hotel is clean, and the rooms are comfortable. We enjoyed the location- close to good food and close to the attractions that we wanted to enjoy.”

Aug 22, 2007 by Bob from Pittsburgh, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location.
• Housekeeping staff took coins from desk.

“Absolutely the best hotel location in Philadelphia. Perfect base for traveling virtually anywhere in or out of the city. Very close to Suburban Station and SEPTA. Clean, quiet and well-staffed.”

Aug 22, 2007 by Jackie from Boynton Beach, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, modern and comfortable beds.
• The pool area was a big disappointment. Murky pool and hot tub under construction.

“Great location, very clean and the staff is friendly. Easy to get to from anywhere in the city. Great fitness center, but the pool left a lot to be desired. It was murky and the hot tub was under construction.”

Aug 17, 2007 by Tonya from Norfolk, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[4]

• Friendly staff, great room, beautiful hotel
• The valet employee gave us dishonest information. There was no street parking, valet was the only option and it was very expensive.

“Overall, the hotel was wonderful. We received an excellent price for an upscale hotel. The only problem was that there is no street parking downtown so valet is the only option. Valet parking was very expensive at $35 a day.”

Aug 2, 2007 by Chris from Richmond Hill, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Fantastic location-in the heart of downtown Philly.
• The jerks who work for Philly parking violations ticket your car even if you park legal on the street

“This is my favorite hotel in Philadelphia. Terrific architecture and location.”

Aug 1, 2007 by John from Springfield, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[8]

• The price and location.
• The price for valet parking and buffet breakfast.

“Very nice hotel for the star rating. Great downtown location. The valet parking is outrageous at $40. Otherwise great place to stay for the price.”

Aug 1, 2007 by Tim from Nokesville, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• We left a book by accident and they returned it to us. Super helpful from top to bottom.
• Parking is hard to find.

“From when we got there, until we left, the staff was always available to help and more than willing to go out of their way to make our stay a great one. I could not ask for more.”

Aug 1, 2007 by Timo from Philadelphia, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Staff service was excellent.
• None.

“The service staff was excellent and upgraded the quality of the room reservation at no cost. Marriott hotels rank amongst my favorite because of the commitment to quality service. Free Sunday inquirer at my door in the morning.”

Jul 19, 2007 by Jim from East Brunswick, NJ
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[9]

• Location.
• One bed in room.

“Great location, smallish room.”

Jul 11, 2007 by Alex from Brooklyn, NY
Overall Rating: 5
Cleanliness:[6] • Staff:[4] • Location:[10]

• Convenient Location.
• Terrible Service, Bathroom Sink located out of Bathroom.

“This stay was ok. Not horrible, not the greatest.”

Jun 30, 2007 by Lisa from Mt Pleasant, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It is centrally located in Philadelphia.
• Parking is difficult unless you pay $32 for valet service.

“The hotel is located directly across from the Philadelphia courthouse and within 8-10 blocks of most major attractions within the city. The staff was friendly and efficient. The rooms were clean and nicely decorated.”

Jun 26, 2007 by Jennifer from Newark, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Downtown Philly location.
• No wife access.

“Great location, very comfortable room. As a business traveler, I wish the hotel offered wireless internet. Overall, it was a good experience and I'd stay at this hotel again.”

Jun 22, 2007 by Maurice from Alexandria, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything! This hotel was outstanding!

“This hotel is a 10+.”

Jun 21, 2007 by Ted from Worcester, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, nice, conveniently located. Easy in and out.
• Didn't notice if they had a shop to get basic things (paper, candy bar, etc.).

“Conveniently located near the convention center. Clean and well kept. Helpful and friendly staff. Met my expectations thoroughly!”

Jun 19, 2007 by Allan from Northbrook, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Room had all the conveniences you would need except a bar/refrigerator.
• Parking fees too high.

“Would stay here again; staff, breakfast buffet and room were all top notch. Concierge was outstanding and printed out travel directions whenever needed.”

Jun 15, 2007 by Meg from Wyalusing, PA
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[9]

• Location, room service.
• Staff not very welcoming.

“Great for business travel, close to everything downtown.”

Jun 14, 2007 by Terry from Portland, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• New, clean, luxury, exceeded expectations. And very happy with my experience. It added greatly to my trip.
• I have nothing to say be good. There was no bad experience of any kind. And always exceed my every expectation.

“The staff was very courteous, friendly and professional. The hotel was spotless, clean and fairly new/renovated (I guess). Such a great experience.”

Jun 13, 2007 by Melinda from Hurley, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everyone was nice and freely and the hotel was very clean.
• There was nothing that I found that I disliked.

“The hotel staff was very friendly and the rooms were spacious and very relaxing to be in. This has been one of the best hotels that I have stayed in. They gave extra pillows in every bed which was nice because most hotels only give one pillow per person.”