User Reviews for Jw Marriott Hotel Buckhead Atlanta

Research User Reviews for Jw Marriott Hotel Buckhead Atlanta (21-40 of 447)

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May 7, 2008 by Jeff from Milledgeville, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Hot water was sporadic, no where to get a snack late except expensive cabinet in rooms.

“Overall very good stay, staff was very courteous, hotel was clean, parking accessible.”

May 5, 2008 by Robert from Griffin, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was outstanding!

“The hotel was in a great location, the room was great and the staff was exceptional.”

Apr 16, 2008 by Marty from Pasadena, MD
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• All staff very polite.
• Fitness center, all 3 elliptical machines not operating properly.

“Nice location, surroundings and great staff.”

Apr 15, 2008 by Keith from St. Louis, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bellman was wonderful and courteous; the parking lot attendant very helpful.
• Signage and visibility was poor; we drove past it twice (at night) and had to call for help.

“Except for the poor signage and trouble finding the hotel (we called from a parking lot across the street but still could not see the hotel), the hotel exceeded my expectations. Very high level of service and attention to detail; staff went out of his way to help us; get settled after a very long day's drive.”

Apr 14, 2008 by Cathy from Nashville, TN
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Location is great, beautiful lobby and views spectacular.
• Bathroom was outdated and dimly lit, rooms smaller than most 4 star, Valet 26.00.

“The hotel was big in its heyday and has been remodeled. Bathrooms were a disappointment. Parking is a problem and must do Valet, so add another 26.00 to your bill. Staff was super friendly. Would recommend although I like the Hyatt in Buckhead a lot better. Get a room on one of the top floors for an incredible view.”

Apr 2, 2008 by Jean from Carolina, PR
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Excellent shopping location.
• Poor restaurant choices.

“If you love to shop, this is the place for you. Staff was very friendly, including bellmen, front desk, cleaning, etc., but there is not really a restaurant - not even for breakfast!”

Mar 14, 2008 by Teresa from Panama City, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Down bedding.
• Prefer Queen beds vs. double beds.

“Overall, we had a nice stay with very good service. Location is great for shopping.”

Mar 8, 2008 by Terry from Carlisle, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Upscale clean nice friendly staff.
• Breakfast was just fair and overpriced.

“Hotel was great. Met expectations. The breakfast buffet was expensive and just fair for the price paid. Staff was excellent, rooms clean, beds very comfortable.”

Feb 14, 2008 by Diane from Indianapolis, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Decor was beautiful and staff was attentive.
• None smoking per state regs.

“Each time I entered or exited a doorman was most attentive. All staff was welcoming. I received a room on the top floor and could take advantage of free hors d'oeuvres, breakfast, and nightly sweets. This was an amazing place to rewind and rest.”

Feb 14, 2008 by Suzanne from Decatur, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The atmosphere at this hotel was one of class and luxury.
• Absolutely nothing negative to say.

“This property far exceeded our expectations. From the friendly staff, to the beauty, comfort and cleanliness of the room, to the convenience of it being so centrally located. We'd definitely stay here again.”

Feb 13, 2008 by Travis from Miami, FL
Overall Rating: 4
Cleanliness:[10] • Staff:[1] • Location:[10]

• The rooms were clean, location was excellent.
• Unprofessional staff.

“From the beginning, the staff was not helpful in directing my party towards parking. Poor service continued from there. We stayed up late talking and security came to our room and was very rude both nights at 1:30 AM due to "noise complaints," however when we saw our neighbor the next day he only heard the conversation in the hall with security, not talking in the room. We brought our own DVD player for entertainment only to find that there were unreasonable limitations on the TV in that we could not connect external devices to the TV and hence were limited to the pay per view in the room. Overall poor service and snobby staff members. I have no intention of ever staying here again.”

Jan 20, 2008 by Marie from La Jolla, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] •

• Location and general appearance.
• No robe in room.

“It is a very good but not great hotel. Maintenance, cleanliness and staff attitudes were all excellent. Front desk and valet staff particularly good and welcoming on”

Jan 19, 2008 by Victoria from Waynesville, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location to Lenox Square.
• Lounge serving average grocery store wines for high end prices. Not the norm for Buck head.

“This a great hotel, and a great Buck head location, but it is not my favorite. Very happy with my room and the friendliness of staff.”

Jan 17, 2008 by Bonnie from Oak Ridge, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed linens where very comfortable.
• $17 to park in the garage.

“A great hotel for the money. The Atlanta gift market was going on so was surprised to get such a great rate.”

Jan 16, 2008 by Sandy from Ecru, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Hotel in great locale; easy for shopping and using Marta. Very clean, staff friendly, helpful. Great food.
• I can stay at the local Motel 6 and get free high-speed internet but have to pay for it at upscale hotel?

“This hotel is very family friendly and leisure travel friendly. Is connected to classy mall and Marta is directly across the street. Would definitely recommend to friends and family and would definitely stay there again.”

Jan 8, 2008 by Howard from Chicago, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Location attached to exceptional mall.
• Decor was a little brash, tacky. Parking a rip-off for location.

“Attractive, well-maintained property attached to large, luxurious mall. Rooms were nice enough, though closet small for size of room. Very helpful and friendly staff. Take-out type coffee & breakfast place was a good alternative and value for fancy hotel. Charged $17 for self-park despite being in the middle of acres of empty parking- very annoying.”

Jan 7, 2008 by Melanie from Ocean Springs, MS
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Excellent in every respect.
• Cannot pick anything.

“Well located, well designed, well staffed and well run. excellent.”

Jan 7, 2008 by Silvia from Coral Gables, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The location was excellent.
• The beds were not comfortable. Needs a new mattress.

“The service and location were great. I would recommend having queen size beds and a new mattress.”

Jan 4, 2008 by Stan from Columbus, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Separate Shower and tub.
• A 4 star hotel should be more updated than this.

“Nice hotel, with a strange layout for a room. The shape of the room was a triangle. The front desk told us we were getting a corner room which was bigger than a normal room. I would hate to see a normal room then. The room also had an older TV. We stayed at another Marriott property that was a star level down from this JW Marriott but that room had a HD Flat screen TV and this 4 star hotel did not for more money. Does not make sense.”

Dec 17, 2007 by George from Sunny Isles Beach, FL
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[9]

• Great location next to the best mall in Atlanta, nice rooms.
• It took 20 minutes at 5:30 am to get the valet car.

“Excellent location, beautiful rooms, good front desk staff, the worst valet parking staff I have seen in many years.”

Dec 14, 2007 by Regina from Atlanta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful, warm and very comfortable.
• There was nothing I dislike.

“Excellent service starting from valet parking, front desk, and room service was great, helpful and courteous.”

Dec 12, 2007 by Maria from Marietta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It's centrally located to premium shopping.
• Did not receive the sundry requested.

“A four star hotel in an excellent location. However, we did not receive the sundry requested within the 1.5 hrs we were at the hotel before leaving for our party.”

Dec 11, 2007 by Justin from Martinez, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[4]

• Very chic, and staff was extremely helpful and friendly.
• Very difficult to get to due to road system in buckhead.

“The hotel was on par with the Ritz Carlton or four seasons. It was very clean, chic, modern, and the rooms were tastefully decorated. Amenities were great, and the staff was more than helpful. I would recommend this hotel to anyone.”

Dec 10, 2007 by Thomas from Huntington, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[7]

• The bed and bathroom were luxurious.
• It was a bit far from the happening areas of Atlanta.

“The JW Marriott is delightful. The lobby is elegant, the staff is friendly, and the room was luxurious and modern.”

Nov 28, 2007 by Gerald from Los Angeles, CA
Overall Rating: 2
Cleanliness:[10] • Staff:[8] • Location:[8]

• Comfortable room.
• High charges for internet and parking.

“The room is expensive. No amenities. Parking expensive and internet access additional.”

Nov 25, 2007 by Erik from Palm Harbor, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very comfortable bed. Pleasant and helpful staff. Adjacent to a nice mall & food court.
• Expensive parking. Not much else bad to say.

“I would definitely recommend staying at this hotel. It was very upscale and comfortable at the same time. My wife and I really enjoyed our stay there. One of the only drawbacks to staying in Buckhead is that it can be kind of a hassle getting to Downtown Atlanta. But I'd say it's worth it.”

Nov 14, 2007 by Todd from Kennesaw, GA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Location; rate; staff was friendly after I checked in.
• They would not let me request a king bed.

“Hotel was good at a great location; no wow factor.”

1 of 1 people found this review helpful.

Nov 7, 2007 by Darrin from Waynesville, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The hotel was very clean and everything was in great shape.
• I did not like that self parking was $17/day.

“The Buck head Marriott is a great hotel. It is very close to a variety of great stores. It was immaculate and seemed very up to date. The only negative was that self parking was $17/day.”

1 of 1 people found this review helpful.

Nov 6, 2007 by Michelle from Pine Lake, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was fantastic, friendly, and helpful.
• Not much to complain about.

“This hotel is located perfectly in the heart of bulkhead and within walking distance to tons of restaurants and excellent shopping. The staff was very friendly, and helpful. I would stay here again, and would recommend this hotel to others.”

Oct 29, 2007 by Eliza from Valdosta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Connected to Lenox mall.
• No wireless internet in rooms.

“Very nice hotel. Convenient location and friendly staff. Rooms are nice well appointed. We loved that you can get to Lenox mall without going out in the rain! We would absolutely stay here again.”

Oct 25, 2007 by Edd from Nashville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Location, location, location! Guest rooms are large, clean and attractive.
• Did not find anything I did not like.

“Staff was friendly and helpful in every respect. The location was perfect for our trip. The rooms were large, comfortable and attractively decorated. We will definitely stay there again.”

Oct 25, 2007 by Peter from Nashville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Elegant and thoughtful details in room and public areas.
• We were billed for mini bar items, but we never even unlocked it.

“From the smiling bell staff to the ice water laced with orange slices that greets you in the lobby, this hotel is elegant in every respect. Without being stuffy, the staff is attentive and friendly. The amenities are superb, right down to the fresh fruit in the fitness room. Within the rooms, the high thread count sheets are comfortable and luxurious. The furniture is tasteful, and the rooms have excellent light.”

Oct 25, 2007 by Gregory from Lawrenceville, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• A very good place to have a honeymoon.
• If I complain Ill be lying.

“Friendly staff, great food and best hotel room that Ive ever been to.”

Oct 24, 2007 by Jill from Mt. Pleasant, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room/beds were luxurious!
• Pressure to use bellboys.

“I was thrilled to be able to stay in a hotel of this quality. Thank you for providing the opportunity.”

Oct 18, 2007 by Lexie from Huntsville, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The room was perfect, clean and comfortable with plenty of space. We had amazing room service. Everything was perfect.
• NA.

“The hotel exceeded expectations. The staff was very friendly and accommodating. The room service was very tasty some of the best room service that I have ever had. The entire stay was great, and I only wished that we could have stayed longer.”

Oct 18, 2007 by Vanessa from Washington, DC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the convenience.
• I think that the rooms are two dark and gloomy. I believe that the hotel needs to do some renovations to brighten up the overall feel of the hotel.

“The staff was excellent and I love the convenient location. The hotel needs to do some upgrades to modernize the hotel. Atmosphere is more conducive for business purpose not leisure.”

Oct 17, 2007 by Jeff from Sebastian, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Elegant, clean, attractive.
• Message light on phone activated at 1 am by hotel staff about balance due.

“I enjoyed jaw Marriott and would gladly return.”

Oct 4, 2007 by Melissa from Coral Springs, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The view was excellent and the location was convenient.
• There was a smell in the hall from a leaky ice machine.

“Excellent location, friendly staff, beautiful room at an excellent price. Will definitely stay here again and recommend to others.”

Oct 4, 2007 by Nina from Knoxville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, courteous hotel driver to take us to all our haunts.
• No pets allowed.

“This is always my choice if I am in Atlanta. It is convenient to great restaurants, as well as, being hooked onto Lenox mall. The concierge staff is always accommodating and goes out of their way for us.”

Sep 27, 2007 by Chris from Atlatna, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location - value price.
• Bathrooms outdated and small.

“Excellent value.”

Sep 25, 2007 by Bill from Nashville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly!
• Nothing!

“This is an excellent hotel and we would recommend it to all of our friends!”

Sep 24, 2007 by Bob from Roslyn Heights, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location and prompt, courteous valet parking.
• I always prefer a lobby coffee service that is not Starbuck's.

“This is always a solid choice in the Lenox/Phipps area. Being able to walk indoors to the Lenox Mall is a very big plus.”

Sep 23, 2007 by Kenneth from Rincon, GA
Overall Rating: 1
Cleanliness:[5] • Staff:[2] • Location:[10]

• Location.
• Only cater to the business men and women.

“Would not stay again, room was wrong, people partying all night, car got hit in parking lot no one wants to take claim.”

Sep 13, 2007 by David from Birmingham, AL
Overall Rating: 5
Cleanliness:[8] • Staff:[3] • Location:[8]

• Comfortable with pleasant contemporary facilities.
• Outrageous parking fee not disclosed at checkout.

“Nice upscale hotel, but staff is rude.”

Sep 12, 2007 by Kirk from Georgetown, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Price and quality for the location.
• Parking prices.

“My stay was very short but I did get a chance to check out the pool and it was nice. It appeared that other were nice as well. Parking was a little pricy. The parking garage and elevators were a little confusing.”

Sep 11, 2007 by Phyllis from New City, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Extremely friendly, helpful staff. Wonderful beds!
• Would have loved to have complimentary coffee in lobby.

“Great location. They made you feel there wasn't anything they wouldn't do for you if they could.”

Sep 11, 2007 by Rainer from Columbus, GA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great service and location.
• Rooms were small.

“Great experience.”

Sep 7, 2007 by Kim from Green Cove Springs, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Health club.
• Food wasn't that great.

“Everything was perfect except the breakfast we ate in the hotel.”

Sep 5, 2007 by Holly from Richmond Hill, GA
Overall Rating: 5
Cleanliness:[7] • Staff:[8] • Location:[6]

• The rooms were comfortable.
• The hotel was not family friendly. There were no vending machines and they charge for use of internet.

“I could not believe that a hotel that cost this much per night would charge for use of the internet. I also could not believe there were no vending machines. The only place to buy a soft drink was from the bar and they had no cups to go, only glasses. I feel we could have gotten more for our money at a Holiday Inn.”

Sep 4, 2007 by Ann from Mclean, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Compares to a Ritz Carlton in many ways. The staff is well-trained and amenities are excellent.
• Nothing - I will return there when possible.

“I believe I have said it all. It is almost like staying at the Ritz. The staff is well-trained, the amenities are wonderful, the rooms are very comfortable and the hotel is perfectly located. In addition the hotel has a complimentary car to drop you off and pick you up at your meeting (within a 3mile radius).”