User Reviews for Marriott New Orleans

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Aug 12, 2008 by Sandy from Highland, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was high quality.
• It was great!

“First class hotel within walking distance to the French Quarter. The beds were heavenly. This Marriott uses the new elevator system that is amazing! The staff went above and beyond. Great value! Great hotel!”

Aug 12, 2008 by Renea from Galveston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Not telling, keeping it a secret, because then everyone will use it!
• Trying to maneuver into the parking area to load up my luggage.

“Loved everything, especially the beautiful comforters and pillows.”

Aug 11, 2008 by Patricia from Dardenne Prairie, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Elegant and great location.
• Price of parking was too high.

“Great lobby, friendly people, very nice rooms, great beds. I would definitely stay there again!”

Aug 1, 2008 by Jared from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Elevator system is efficient.
• Parking.

“Elevator system is cool and efficient, great room, great staff!”

Jul 31, 2008 by John from Thibodaux, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hi-tech elevator system is fantastic.
• Rooms are a little on the small side.

“Newly remodeled hotel near everything in the big easy with a fantastic hi-tech elevator system that is the best of any hotel I have ever stayed at.”

Jul 31, 2008 by Laura from Natchitoches, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was recently remodeled, so the entire place was gorgeous.
• Parking fees were too high!

“Overall, I was impressed. The room service was a little pricey, as was the parking.”

Jul 30, 2008 by Michael from Chickasaw, AL
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[10]

• The location.
• Parking; there was no self parking and you had to pay a high price to valet park.

“Nice hotel, great location, great guest services but I felt our room was a bit small for a four star hotel. Also they get you on parking; there is no self parking and you have to pay a high price to valet park.”

Jul 30, 2008 by Robert from Amite, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was very friendly and made sure I received an item I requested.
• The elevators are somewhat confusing at first.

“The hotel is located in the transition between the commercial/convention area and the French quarter, great location.”

Jul 29, 2008 by Brett from Chicago, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was excellent and helpful.
• Room was smallish.

“Great hotel in a great location. Staff was excellent. Standard room a little on the narrow side.”

Jul 26, 2008 by Eric from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location couldn't be better.
• Parking; elevator system is a little different.

“Stayed one night for leisure. Awesome location between the casino and bourbon street. Near everything. Lobby is nice, but parking is expensive (with mandatory valet). Ended up with an awesome view of the south bay area of new Orleans on the 37th floor.”

Jul 25, 2008 by Laura from Pearl River, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Accommodating staff, luxury services great location and attention to details.
• Nothing.

“The staff was friendly and proper, very accommodating made my husband and its trip absolutely wonderful and made for a great getaway we stayed there on our honey moon and it only gets better.”

Jul 24, 2008 by Stefan from Houston, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[10]

• Clean, extremely comfortable beds, beautiful lobby.
• The bar service was very slow. Parking is $30 a day!

“Excellent hotel, renovated, rooms are small but very nice and clean. Great views of the city and the river. Perfect location close to Bourbon Street.”

Jul 23, 2008 by Brian from Emporia, KS
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• The hotel has great facilities- pool, workout room, meeting spaces, etc.
• It was under construction and parking is ridiculously expensive.

“A great hotel overall - a typical Marriott. You don't get much freebees- no free internet, parking is a bit high, but the rooms are kept up well and are comfortable. The hotel was under construction around the exterior made it a bit difficult to get around but its right on Canal a few blocks from Bourbon and next to lots of Canal/Decatur/St. Peter attractions, places to eat. I would stay here again, especially for the convenient elevators that prevent you stopping at every floor- every hotel needs them!”

Jul 23, 2008 by Debbie from Lafayette, LA
Overall Rating: 3
Cleanliness:[5] • Staff:[6] • Location:[8]

• Location.
• The remodeling is horrendous and took away from the luxury of the stay.

“My goodness, how saddened we were at the present condition of the Marriott on Canal in New Orleans. We have stayed there for 25 years. The new remodeling venture is just awful! How sad to see so many dollars spent on such a timely and uninviting remodeling task. We're hoping we can avoid this hotel in the future.”

Jul 23, 2008 by Patrick J. from Denton, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Proximity to excellent dinning.
• Parking was too expensive at $33 per night.

“Located in the French Quarter. Hotel provides full service pampering, pool was overlooking the city and cares about its guests.”

Jul 17, 2008 by Yanhua from Houston, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[10]

• Very convenient location.
• Room is too small and no fridge no coffee machine, bathroom is extremely small.

“This is a very convenient hotel, close to French Quarter and most other attractions. But the room is small and the bathroom is very small too. There is no fridge or coffee machine in the room. Besides, parking is charged $33 per day.”

Jul 17, 2008 by Eric from Charlotte, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Parking is expensive.
• The elevators - you can't get to your room unless you know how they work.

“You're on the edge of the quarter, and near the river. Anyone would be happy to stay here. Be aware, the overnight parking is expensive.”

Jul 16, 2008 by Leroy from Cincinnati, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location very closed to the French Quarters and public transportation.
• I ask for a King bed but got a double.

“Hotel was clean, staff was helpful.”

Jul 16, 2008 by Charisse from Detroit, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• No complaints.

“The French Quarter Marriot is located in the heart of the French Quarter and the accessibility to the activities and fine dining is superb.”

Jul 15, 2008 by Kevin from Conroe, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Nice view.

“This hotel is like the city it is located in. They nickel and dime you.”

Jul 15, 2008 by Tawny from Youngsville, LA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• The ambiance. It was a beautiful hotel.
• The price of parking was outrageous.

“The city view - was beautiful, the ambiance of the hotel was great, staff was friendly. However, the outrageous cost of the parking - really put a damper on the stay.”

Jul 12, 2008 by Christopher from Deer Park, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Close to all attractions.
• High parking price.

“This was the second time that I have stayed at this hotel with my family. It is worth the price and is in an excellent location. It's walking distance to almost all the major attractions. I would definitely recommend this hotel to friends and family. Look forward to visiting again soon.”

Jul 11, 2008 by Nancy from Georgetown, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The bed, pillows, and breakfast buffet.
• No vent in the bathroom.

“It was great, and we had a short, very sweet visit.”

Jul 10, 2008 by Karen from Cordele, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff, newly decorated and very clean.
• Limited amount of parking near hotel. Having to pay to park.

“This hotel was very nice and spacious. It had a very friendly staff and was within walking distance to all the sites and places we wanted to visit.”

Jul 8, 2008 by Cheryl from Long Beach, MS
Overall Rating: 3
Cleanliness:[7] • Staff:[4] • Location:[8]

• Location.
• Very noisy.

“We wanted a weekend get away for my son's 3rd birthday and Father's Day. We were awakened several times during the night by loud groups in the hall. Then security banging on doors because of guest complaints. When I mentioned the noise at check out the next morning, the clerk told me, It won't me, I didn't do it. Obvious it was beyond her control, but her empathy was very disappointing. I can say with confidence, we will never stay there again.”

Jul 8, 2008 by Dory from Madisonville, LA
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[7]

• The lobby was very nice.
• The room was a bit small as was the bathroom.

“The bed was extremely comfortable, but the atmosphere of the room wasn't very great. They were going for a New Orleans feel, but it came off very cheesy instead. The blaring salsa music when we came into the room wasn't very New Orleans like either.”

Jul 2, 2008 by Deborah from Mechanicsville, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• The elevator system was really neat and unusual, very efficient.
• Long check out line.

“NA.”

Jun 30, 2008 by Lee from Pensacola, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the location to the Aquarium and insectariums.
• Could have used an indoor pool as it was raining the first day.

“Great hotel, very close to the French quarter and the children destinations my family had planned!”

Jun 28, 2008 by Elizabeth from Brandon, MS
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[7]

• I liked the concierge service.
• The rooms were too small. The internet was too expensive.

“Can't go wrong with the Marriot. Safe if you are having conferences. If you are fine with paying far more than average for internet service / room service / amenities. The concierge service was superlative, but the rooms were small and uncomfortable. Also, the hotel is on the very edge of the French quarter, requiring a long walk to get anywhere. One more note. Hotel guests are required to pay $31 for parking.”

Jun 27, 2008 by Michael J. from Quitman, MS
Overall Rating: 2
Cleanliness:[10] • Staff:[8] • Location:[10]

• I liked the location of the hotel to the French Quarter.
• Small Room, No Fridge/Mini Bar, had to pay for internet.

“I have also had free wireless internet in every hotel I have stayed at for at least a year, this hotel wanted to charge $14.95 per day, for a plug in internet connection that you had to sit at a small desk with an uncomfortable chair to use! Even Subways and McDonalds offer free WiFi just to get you to buy a cheap sandwich,”

Jun 9, 2008 by Linda from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, staff was very helpful and friendly, I would stay again.
• I can not think of one negative thing to say about this hotel.

“Location was fantastic. Very clean, very pretty. Staff was great! I would stay there again.”

May 30, 2008 by Louetta from Dunwoody, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• It was very convenient to the French Quarters and surrounding sites.
• It took almost 30 minutes to get into the parking loading/unloading deck.

“We arrived on a Saturday afternoon and it took almost 30 minutes to finally get into the loading area for luggage & check-in due to the line of cars. It is less busy during the week. Parking is very high ($30/night) and you have to wait about 15-20 for them to retrieve your car. I would recommend unloading your luggage and parking in a lot about a block or two away which costs anywhere from $6 to $10 overnight.”

May 30, 2008 by Stacey from Marietta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very conviently located, great ambiance.
• Maids knocked on door wanting to clean the room when we had the "privacy" sign up.

“This hotel was great. It was clean, the staff was friendly, and the location was excellent. I will recommend this to everyone.”

May 29, 2008 by Paul from Breezy Point, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The friendly service and the location as well as the assistance security gave my wife to help her find a lost item.
• The elevator was a little confusing to some people.

“Beautiful hotel in a great location near the French quarter. The staff was very helpful and the facilities are first rate. Loved every minute my wife and I spent in the Marriott as well as in the City of New Orleans. Highly recommend!”

May 28, 2008 by April from Geismar, LA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Convenient location and nice facilities.
• The curtains did not close in the room. It was very bright in the morning.

“Nice hotel, conveniently located to all attractions. Clean and comfortable.”

May 28, 2008 by Betty from Clinton, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed was so comfortable it just grabbed you.
• It was all good for us.

“Convenient, clean, very comfortable bed, nice view and employees helpful. All in all we had a wonderful trip and enjoyed our stay at the Marriot Canal Street. Good food close by and shops, near to trolleys, just a great spot.”

May 27, 2008 by Dean from Kemah, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location, nice rooms, very clean, great beds.
• Workout gym had minimal equipment, parking was $ 30 day.

“Nice up scale hotel with great views cozy beds and good service.”

May 26, 2008 by Estelle from Houston, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Location, location, location.
• Non-Marriott concierge people, rip you off for a fee.

“Rooms, bathrooms very small but clean. It was great for the money. However, I felt like I was in Mexico with the non-Marriott personal concierge. They get you because we think they work for Marriott and they don't!”

May 24, 2008 by Gulia from Haughton, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was good, couple blocks from Bourbon St. The interior is pretty impressive. Hotel staff was friendly and helpful. Cool elevators.
• In our room, picture on the wall was missing.

“We liked our stay. The room was nice and quiet overlooking the river and Mississippi bridge. It was everything you would expect from Marriot.”

May 22, 2008 by Jennifer from Lake Charles, LA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location.
• Very small room, could hardly walk around beds.

“Other than the size of the room, it was great. Superb location, beautiful public areas.”

May 21, 2008 by Shelley from Temple, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Close to all local attractions and very nice.

“This hotel was amazing. Super nice place to stay and in a prime location. Short walk to Bourbon street, Harrah's Casino, RiverWalk and the Farmer's Market.”

May 15, 2008 by Amanda from Kansas City, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The beds were extremely comfortable.
• The parking was too expensive.

“The staff was friendly and the rooms were comfortable and clean. It was an overall great experience.”

May 15, 2008 by Laurie from Lake Jackson, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[7]

• Excellent service, very nice lobby and room, smart elevators!
• None.

“The Marriott is located on Canal Street in New Orleans. It is on the French Quarter side so even though it is a short walk from the heart of the quarter, you do not have to cross Canal Street to get to your hotel. The parking is entirely covered from the time you get out the car and then the car itself when parked. Beautiful lobby with more than adequate staff on hand. Clean nicely decorated room. No complaints! We arrived early and requested an early check-in and were checked in right away.”

May 14, 2008 by Lagrant from Hartselle, AL
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• The staff was very helpful.
• The lobby smelled like bacon all of the time. Valet parking was slow. Room was small.

“Upon arriving, we were not offered any options on parking. We felt pushed into using the valet parking and it might have been the best choice but we knew of no other options. They were forgetful and slow about getting the car to us when it was requested. The staff was helpful on recommending places and obtaining directions for us. The room was a little smaller than expected but it was clean. Overall it was a nice trip and the accommodations were nice.”

May 13, 2008 by Susan from Hoover, AL
Overall Rating: 5
Staff:[4] • Location:[7]

• Nice light fixtures.
• The services other hotels offer for free have a fee at this one.

“This hotel is nice enough but will nickel and dime you to death.”

May 13, 2008 by Randy from Frisco, TX
Overall Rating: 6
Cleanliness:[4] • Staff:[6] • Location:[7]

• Close to downtown.
• Bar/lobby area was dirty.

“Hotel was close to everything, but was not what I would expect for cleanliness & comfort for a downtown hotel.”

May 13, 2008 by William from Houston, TX
Overall Rating: 6
Cleanliness:[7] • Location:[8]

• Location.
• Old hotel, condition.

“Location is great. Staff is friendly. But the room is small and condition of bathroom is bad. Faucet is old and rusty, bathtub has stains, room has a bit old smell.”

Jan 5, 2007 by Maureen
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Great hospitality, clean, good value.
• Nothing.

“All I can say is new Orleans is back in business! The hospitality at this hotel was exceptional. We had an ample size room on the 39th floor facing the river and canal street. The views were breathtaking. We stayed here the night before our cruise and in the am we could see the ships in port. They allowed us to do a late checkout which allowed time to walk through the French quarter. Parking is valet only which is average for new Orleans. I can't say enough good things about this hotel and will definitely return.”

1 of 1 people found this review helpful.

Oct 19, 2006 by Carol from Yucaipa
Overall Rating: 2
Cleanliness:[10] • Staff:[10] • Location:[10]

• The manager did not argue with us about wanting to leave without charging us. .
• The accommodations were too small for 2 people.

“The rating scale does not address the room. We were charged /night for a room that was so small that we could just make it around the bed. The bathroom was too small to turn around in and we are not overweight. We checked out within 3 hours and went across the street to the Sheraton and got a much larger room with an ample sized bathroom, free breakfast and free h'orderves The staff at Marriott was very good about letting us leave without charging us. Other people at our Convention had their reservations which were made months ago cancelled. So, although the staff and location is great, there are other hotels right nearby Bourbon street and the French quarter that have better amenities.”

May 13, 2006 by Andrea from Austin
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very helpful and friendly.
• I wish I had a better of the river since the other building was in the way.

“I could not have asked a better location and the staff was so friendly. It felt like home ... and maybe it will be some day. If you enjoy real people and respect their culture... N.O. is the best place on earth. ”