User Reviews for La Quinta Inn Fresno

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Mar 8, 2008 by Chris from Bothell, WA
Overall Rating: 3
Cleanliness:[4] • Staff:[2] • Location:[7]

• Location was near convention center.
• Terrible staff service, dirty smoky room. No basic supplies even when asked.

“This hotel has potential with the location, but the staff has allowed it to slide terribly. The room was heavily contaminated with smoke. The ceiling was stained by smoke and I could smell it on myself within ten minutes of being in the room. There were insects in the night. When I asked the clerk for shampoo she told me the shipment wasn't in and made no attempt to help, or direct me to an open store (it was nearly midnight). Overall, I would have likely done better at Motel 6.”

Mar 7, 2008 by Erin from Manteca, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[7]

• I liked that we had instant wireless internet access.
• The beds were extremely uncomfortable. The room was just like a Motel 6. It was not worth the price they were charging.

“Overall this hotel did not meet my expectations. For the price of the rooms, and the fact that it was supposed to be a 3 star hotel, I was very disappointed. The mattresses on the beds were thin and hard. Very uncomfortable. The room was clean, but for the price I paid, I expected more. This room is exactly what I would expect to find at a Motel 6. It was definitely not a 3 star hotel.”

Mar 6, 2008 by Cheryl from Brooklyn Center, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Comfort, service.

“Quick service, accommodating, clean, friendly. I would recommend it.”

Mar 4, 2008 by Sutton from Modesto, CA
Overall Rating: 1
Cleanliness:[6] • Staff:[1] • Location:[5]

• The beds were very soft and comfortable.
• Every thing else but the beds. The staff was not interested in my satisfaction.

“I work out of town at a hospital. After working 12.5hr shifts and just wanted a soft bed, a hot shower and sleep. Little did I know that the hotel allows teenagers to rent rooms and party all night? It started about 10:30pm and lasted until 5am. Needless to say I got no sleep. When I told the clerk the next morning she dismisses not only me but the 3 other people waiting to tell her about the same thing.”

Feb 25, 2008 by Linda from Campbell, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[6] • Location:[7]

• Good wifi, coffee always available.
• The train blaring horn many times overnight.

“Desk clerk maintained his cool while I was agitated and diffused the situation well. Staff very serious about breakfast is over at 9:00 am - must happen a lot as clerk was a little surly with guests that came in after 9:00 for breakfast.”

Feb 13, 2008 by Jonathan from Philadelphia, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The room with comfortable beds and very nice amenities.
• I had no problems with the room.

“They have a nice breakfast buffest and the hotel was quiet.”

Feb 13, 2008 by Rich from Tehachapi, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Everything was functional & clean. Appreciated the convenience of free wireless & included breakfast.
• No complaints.

“I would recommend this hotel for budget minded travelers who appreciate included conveniences.”

Jan 31, 2008 by Armand from Georgetown, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Convenient location.
• Would have preferred regular glass instead of plastic cups.

“This hotel was in a convenient location near the Downtown area. Although it was near the train tracks, the noise did not bother us. The room was spacious and even had a reclining chair. The check in was efficient as well as the check out.”

Jan 7, 2008 by Bao from Olivehurst, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Price, comfort, location. It was great.
• There was no refrigerator. That was the only thing missing.

“The hotel was great. I would stay there again.”

Jan 5, 2008 by Phil from Alhambra, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Good comfort for the price.
• Beds were not the highest quality.

“Located close to good restaurants; friendly staff; clean.”

Dec 31, 2007 by Lee from Redlands, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• It was great.
• Staff was unable to bring us extra pillows.

“It was an enjoyable place to sleep.”

Dec 29, 2007 by Judy M. from Richmond, VA
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[6]

• Free wifi in lobby area nice looking lobby and landscaping outside.
• Quality of bed was horrible  hard.

“Some of the reception staff were outstanding others were absolutely horrible and not customer service orientated.”

Dec 20, 2007 by Andre from St George, UT
Overall Rating: 9
Cleanliness:[6] • Staff:[9] • Location:[8]

• Near major highway. Workout room opens late.
• No lotion or hair conditioner provided by hotel.

“Great for a business traveler. Very friendly staff.”

Dec 18, 2007 by Andrea from Pasadena, CA
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[5]

• Really great continental breakfast!
• Room smelled like mildew.

“Overall, the hotel served its purpose for a quick business stay. The rooms were small, but there was wireless internet!”

Dec 15, 2007 by Sally from Monterey, CA
Overall Rating: 4
Cleanliness:[5] • Staff:[7] • Location:[4]

• Very helpful desk staff.
• My room was actually motel style meaning the door went outside.

“I think the price I paid was right for this hotel very low.”

Nov 5, 2007 by Mike from San Diego, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[7]

• Free wireless internet, cheap, good location.
• Rather old, a few things broken.

“What I expected for price. Room was fine, though missing 1 drape (and on the first floor was not very comforting), shower head was too loose so it kept pointing in the wrong direction with no way to keep it steady. Wireless internet was nice.”

Nov 3, 2007 by Steve from Hesperia, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Do it yourself waffle maker in lobby.
• Wireless internet kept losing connection.

“Nothing special, older place needs updated but, was clean and the bed was comfortable.”

Aug 28, 2007 by Cheryl from South Pasadena, CA
Overall Rating: 8
Staff:[8] • Location:[7]

• Freeway close, near eateries, clean, continental breakfast was better than most.
• Near a train crossing with nightly whistle blowing; noisy due to loud travelers.

“Clean, good service, comfortable - does everything it says it will do. Great for business travelers with a workspace and free internet access.”

Mar 20, 2007 by Jessica H. from Provo, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• It was in a good location (right off the freeway).
• I wish the hotel had a spa they said their pool was heated but it wasn¿t.

“I really enjoyed this hotel I am likely to stay here again, I enjoyed the continental breakfast. The pool was not heated so if they tell you that it¿s not true.”

Mar 7, 2007 by Bill from La Habra, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very comfortable.
• No comment.

“Very convenient to ways down town with easy access on main.”

Mar 6, 2007 by Tara from Riverside, CA
Overall Rating: 1
Cleanliness:[5] • Staff:[8] • Location:[1]

• Nothing.
• That I couldn't get a refund for my room.

“It was obvious that this hotel is actually where people live. It was very low class, and was in the ghetto. At one point the police had to be called because there was a lady walking around with her gun drawn. We actually had two rooms booked, and we only used one, as I did not feel the other room would be appropriate for my sister, who is a single mom, and her two small children. At least I had the safety of my husband being there with me. It was an absolute miserable stay. ”

Feb 25, 2007 by Julia A. from Greenfield, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location, staff, room were very accommodating.
• We only found 1 ice maker and snack machine, was there more?

“I have family in Fresno, we were there actually for my mother's funeral, we will be returning to visit other siblings and we will stay at La Quinta again. Also your continental breakfast was excellent.”

Feb 7, 2007 by Carol from Salem, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient to the fairgrounds.
• No place to walk the dogs to excuse them self.

“People were very friendly and helpful about directions. Great breakfast for the people.”

Dec 8, 2006 by Rich from Sacramento, CA
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[2]

• Nothing.
• TV reception out 11 hours. No internet in a.m.

“Aquinas is Spanish for lower your expectations. TV signal was out from 8 p.m. To 7 a.m. Next morning, include internal hotel channel. No explanation. My impression was that they either didn't have a plan to make repairs during off hours, or were unwilling to pay overtime. Either way, guests were made to suffer.”

Nov 23, 2006 by Tammy from Tehachapi, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• I loved the free internet access.
• The smoking room.

“The staff was very accommodating. It was nice not to be charged for internet access for a short period. You should call ahead of time to reserve a non-smoking room.”

Oct 1, 2006 by Edward from Sacramento, CA
Overall Rating: 2
Cleanliness:[5] • Staff:[6] • Location:[1]

• Very little.
• LOUD train, I was given a smoking room.

“I have stayed here before. Knowing that, I asked for a quiet room (because of the trains) I was given a SMOKING room that was not any quieter than the others. ”

Sep 20, 2006 by Peng from Socorro, NM
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Clean and quiet. Very good overall.
• Little left for breakfast by 9:30am while it says 'breakfast till 10am'.

“One of the best hotel experience I have had over the last few years.”

Sep 12, 2006 by Ginger from Salinas, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location and price.
• Room not available until 4:00.

“We have stayed here several times and plan to return again. It is clean, inexpensive and well located. Immediately off Highway 41 and within a few blocks of the convention center makes it ideal for us.”

Aug 28, 2006 by Diana from Lucerne Valley, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice and clean!
• Breakfast ended to early!

“Overall it was a great hotel, the room was clean and the staff was pleasant.”

Aug 28, 2006 by Russell from Claremont, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Nice rooms. Helpful staff.
• It's near an Amtrack station so you get train noise...

“Nice rooms. Helpful staff. It's near an Amtrak station so you get train noise.”

Aug 22, 2006 by Maynard from Escondido, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• The beds were very comfortable.
• Location is in a downtown area where safety might be of concern.

“Hotel is easily accessed and close to freeway. Beds are great. In as much as I am beset with allergies to tobacco smoke, I fortunately called ahead to request a non-smoking room and the desk clerk accommodated my request but with some hesitation. In addition, when we arrived we were given a room with two full beds, rather than a queen or king size bed, which we would have preferred. ”

Aug 14, 2006 by Haile from Las Vegas, NV
Overall Rating: 8
Cleanliness:[4] • Staff:[9] • Location:[10]

• Location.
• Dirty.

“The staff at this hotel was fine, the bathroom was dirty, the exterior hallways were dirty and garbage was always visible, the room had a very bad smell.”

Aug 12, 2006 by Shing from Los Angeles, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[4] • Location:[8]

• Great price and good quality.
• Less than happy staffs.

“Good price.”

0 of 1 people found this review helpful.

Jul 25, 2006 by A from Rio Rancho, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We liked everything about this hotel.
• We had no problems with any aspects of our stay.

“La Quinta Fresno was in a good location, had a nice clean pool that was perfect for cooling off on a hot summer day, high speed internet access, and was a terrific place to stay! Thanks!!!!”

Jul 21, 2006 by Shauna from Orcutt, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Real breakfast-Eggs, waffles from batter, yogurt, etc. Most places-offer some muffins, juice, coffee-call it breakfast & you go out for real food!
• Can't think of anything.

“I wasn't there very long. I stayed the night so I could go to a business meeting in the morning. The service was friendly, helpful (got directions for my meeting & set up a wake-up call for me) & had a breakfast in the lobby that saved me the time of searching for a restaurant. I am hypoglycemic and in the morning I need protein (like eggs) & can't have too much sugar. I was pleasantly surprised by the whole experience.”

Jul 17, 2006 by Mike from Shandon, CA
Overall Rating: 6
Cleanliness:[4] • Staff:[10] • Location:[10]

• The hotel breakfast was great.
• The in room coffee maker was broken. The bath tub was dirty and needed some repair.

“This was my first stay with this chain. I might stay there again.”

Jul 16, 2006 by Donald from Fresno, CA
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[8]

• Good Location.
• We did not get a non-smoking room.

“The room was terrible: Smoke had permeated every square inch.”

Jun 21, 2006 by Debashis M. from San Jose, CA
Overall Rating: 5
Cleanliness:[7] • Staff:[6] • Location:[8]

• Nothing
• Offered a smoking room.

“Offered a smoking room. The continental breakfast was crappy No milk. Everything was lying around. No service during breakfast. Will never go to this hotel again.”

Jun 15, 2006 by Mary from Torrance, CA
Overall Rating: 4
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean and good location.
• N/A

“Probably a good stay if you are a full paying customer.”

May 16, 2006 by Katie from Santa Barbara, CA
Overall Rating: 4
Cleanliness:[9] • Staff:[7] • Location:[9]

• Location.
• They assigned us a smoking room without asking us, and then changed it on grudgingly.

“Thank goodness they had a non-smoking room available and we were able to switch after complaining, because the room they assigned us was a smoking room, it smelled absolutely awful, and I am pregnant and I could not have stayed in that room. Please add a question to your reservation form asking if you want a smoking room or not.”

1 of 1 people found this review helpful.

May 16, 2006 by Martin from Aptos, CA
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[7]

• Comfortable bed, a couple of decent restaurant next to it, seems safe.
• The cable channels were kind of minimal.

“For the price I paid, I was very satisfied ,safe and comfortable.”

1 of 1 people found this review helpful.

Apr 30, 2006 by Bob from Jonesboro, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Cost.
• Old.

“Soon to be refurbished -- currently early 70's decor.”

Apr 4, 2006 by Lynne from Myrtle Creek, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• They were patient and helpful.
• It is located in a strange place, but they have good directions.

“They did not line their trash cans with plastic, health hazard because I am a diabetic and I have to test my blood twice a day. I told them but they said that is not their policy.”

Mar 5, 2006 by Esthe from Sacramento, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• It was nice, 2 chairs, complementary breakfast and free internet access.
• They had run out of shampoo and I neglected to bring any.

“For business, we would return to this hotel. They were not able to give us a non smoking room and the smell was pretty bad so we used a room fragrance which helped.”

1 of 1 people found this review helpful.

Feb 7, 2006 by David from Modesto, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Easy access. Restaurants nearby. Breakfast in the morning.
• Bad coffee with breakfast. Need more fruits.

“Easy access to HWY 41. Personal and friendly staff. Wireless internet is a plus! Breakfast in the morning could provide better coffee and more fruit, but overall good. Motel seemed clean, despite the number of guests. Keep up the good work.”

Jan 2, 2006 by Song from Stockton, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel is nice, small and very quiet.
• NA

“The hotel was is a great area, easy access to freeways and other areas. Room was nice, clean and staff is helpful.”

Jan 2, 2006 by Fang from Bethesda, MD
Overall Rating: 5
Cleanliness:[1] • Staff:[8] • Location:[8]

• Free internet, spacious room.
• Housekeeping is horrible. Dirty human hair in ice chest. Sheets not changed.

“Probably the worst hotel in its class I have stayed. The location is ok, but downtown Fresno, CA does not seem to be a safe place at night anyway. The housekeeping is just horrible. I first found human hairs probably picked up from the bath tub by the housekeeping staff in the ice chest, and the sheets were not changed as there was yellowish taint on both top and bottom sheets. Front desk told me there was no new sheets, and I have to get sheets from another room by myself.”

1 of 1 people found this review helpful.

Nov 22, 2005 by Barbara from Nevada City, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[9] • Location:[7]

• Waffles and yogurt for breakfast, affordability.
• Noise! Traffic noise and train tracks next to motel. Several trains passing noisily during the night.

“Pleasant, clean enough, adequate amenities in room, did not appear run down, staff friendly, breakfast area and food appealing.”

1 of 1 people found this review helpful.

Nov 9, 2005 by Jim from Norco, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• Convenient location.
• Shower head and poor continental breakfast.

“Clean room and convenient location. Shower head could not be properly adjusted. The food items for the continental breakfast was sparse.”

Nov 7, 2005 by Jason from Costa Mesa, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• Free wireless network connection for computer.
• Train horn sounding starting at 5:00 A.M.

“This hotel was clean and very accessible from the freeway. I would have more positive than negative comments regarding the overall experience I had. The free wireless network connection was an excellent bonus.”