User Reviews for Silver Legacy Resort Casino

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Aug 12, 2008 by Carrie from Elko, NV
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Lots to do and see, gorgeous hotel.
• It is really big.

“Completely happy with hotel and stay, got an awesome price on room in the middle of hot August nights at the last minute.”

Aug 10, 2008 by John from Moreno Valley, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[9]

• Most of the personnel at the hotel treated us well.
• The pool was cold, crowded and the spa costs $8 per day.

“I'm not sure I could recommend this hotel. The restaurants were great! Circus, was convenient, however the man near the elevators gave us wrong information and the pool and spa were negatives.”

Aug 7, 2008 by Robin from Oakland, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Clean, attractive, fun!
• Restaurant food bland.

“Silver Legacy is a reasonably priced, clean, friendly place to stay. The surroundings are attractive, and the casino is in a fantastic location!”

Aug 6, 2008 by Christian &. from Asheville, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Awesome carpet and eggs benedict.
• TV was really old.

“Great place. Very well kept and the hotel has a great feel to it with the design of the casino.”

Jul 31, 2008 by Jamie from Olympia, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[9]

• Convenient location, great room for the price.
• Hotel staff was not the most friendly.

“If you are looking for an affordable place to stay in downtown Reno, the Silver Legacy is your place. Very affordable rooms and very nice. Clean room, we got our choice of which floor we wanted to stay on. The pool is nice although the hours aren't the best.”

Jul 30, 2008 by Andy from Nampa, ID
Overall Rating: 6
Cleanliness:[6] • Staff:[9] • Location:[9]

• Good location.
• Old appliances.

“Good overall, TV not good, no coffee maker.”

Jul 30, 2008 by Robert from Davis, CA
Overall Rating: 3
Cleanliness:[6] • Staff:[5] • Location:[5]

• Good and tasty buffet.
• Parking is limited. Smoking room.

“Overpriced. Dated property. Parking is limited. Received a smoking room. Check out Circus, Sands Regency or Eldora do for a better value. Do not plan on returning to this property.”

Jul 30, 2008 by Lisa from Vallejo, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• The location was good and affordable.
• The check out time should be a little later, like 12 noon.

“My family and I went there for the weekend to just getaway, so it was not really planned out. The price for the stay at the Silver Legacy was reasonable. The room was non-smoking (but you could clearly see cigarette burns on the blankets). We had a nice view from the 31st floor. Overall, the room was nice, clean & affordable. One more thing I like about the Silver Legacy, you were not overwhelmed with cigarette smoke when you walk in.”

Jul 29, 2008 by Stepheni from Fort Bragg, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Most employee's were friendly and helpful.
• My Mother got food poisoning and needed a wheelchair to get to our car, there was not one available.

“The hotel was wonderful, however, my mother got food poisoning from one of the restaurants, she became very ill and had a hard time walking. I called the front desk to try to get a wheelchair. Unfortunately, after being transferred to several different departments, I was told that there was not a wheelchair available. We had a great time until my poor mother got sick and we had to cut our trip short. I would recommend that they have a couple of wheelchairs available for emergency instances, like taking someone to their car or ambulance. Otherwise, I really enjoyed staying at the Silver Legacy.”

Jul 29, 2008 by Gwen from Carmichael, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We were there for Ringo Starr concert but this was convenient and great.
• Everything was terrific so no negatives.

“This is a very convenient, friendly, efficient hotel. We've been very pleased to stay many times here to attend shows as well as enjoy their dining experience.”

Jul 29, 2008 by Joe from Sunnyvale, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• Heart of the city with easy access to the rest of the city.
• No shuttle to Amtrak, had to take taxi.

“Clean and new like setting. Service was quick and friendly. Front desk was very helpful with any problems or answers to our questions.”

Jul 26, 2008 by Hamdi from Elk Grove, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Its wonderful.
• There is no breakfast with the room rent service.

“I like it, Its wonderful.”

Jul 24, 2008 by Lori from Abbotsford, BC CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Location, and the casino were great.
• Our room 3132, had a very bad odor - but the hotel moved us.

“Great location, fun casino and dining as the Silver Legacy is connected to the Eldora do and Circus . The staff was very helpful as our first room had a strange smell from a carpet cleaning. They moved us immediately. Our second room was great. We'll be back!”

Jul 18, 2008 by Juliette from Pleasanton, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• The casino access to Circus and the El Dorado was a bonus.
• Smokey.

“A great place for couples in a central location and the hotel dining was exceptional.”

Jul 17, 2008 by A. from San Jose, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Close to the freeway and a great price.
• Just the huge crowds on Friday and Saturday nights.

“Hotel was clean and close to the freeway if you are on a road trip. Movie theatres aren't far away and everyone was friendly. The one major complaint I have with silver legacy and the peppermill is the resort fee that they add on to your bill after you checkout.”

Jul 17, 2008 by Karen from Fresno, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• I loved the speedy elevators for different floors. I hate waiting through 10 stops to get to my room.
• The AC in our room couldn't keep up with the local heat. I love a sub zero room and this was barely comfortable to sleep.

“I liked this hotel a lot. It's beautiful and was clean and friendly. The AC in our room having trouble with the heat wave could have just been our room or the heat wave. We are going back next weekend and will compare.”

Jul 17, 2008 by Denise from Atascadero, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Hotel was centrally located and easy to find. Enjoyed the restaurants and casino.
• Pool was small. Had to show room key to go to elevator each time. Fee to work out each day.

“Staff was friendly and helpful. Hotel was clean. All amenities were easy to find. Restaurants were clean and food was excellent. Would visit again.”

Jul 17, 2008 by Russell from Modesto, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Being on the 29th floor has a nice night view of the light's.
• To much casino smoke.

“This hotel is connected to two more hotels and casino.”

Jul 16, 2008 by Kate from Petaluma, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Hotel was separate from the casino.
• Parking was difficult and far from the hotel rooms.

“Great security, nice, clean rooms. Staff was helpful and courteous. I was surprised by the additional $3/day fee and it didn't seem to serve a purpose.”

Jul 10, 2008 by Larry from Garden Valley, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Liked it all.
• Long line during registration.

“Great. Please send me free nights to stay.”

Jul 8, 2008 by Valerie from Auburn, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[6]

• Customer service.
• Mattress was very uncomfortable, sagged in spots, no coffee available in room.

“I had a very sleepless night due to the sagging, lumpy mattress. Outside of hotel could have been kept cleaner. I noticed Reno has become very dirty. I have been coming to Reno since 1957. Was totally surprised how dirty it has become, especially in the downtown area. Are the hotels aware?.”

Jul 2, 2008 by Ilona Y. from Erie, CO
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location was great and room very nice.

“The hotel appeared up to date and not old. The casino was also nice. There were a variety of restaurants including an upper end - Sterlings. The food and service was excellent. Being situated in the Downtown area was also nice since other casinos were within a short distance.”

May 28, 2008 by Veronica from Pleasant Hill, CA
Overall Rating: 2
Cleanliness:[1] • Staff:[1] • Location:[8]

• I did not like the hotel.
• It was suppose to be Handicap accessible but the shower had no drain and the in the room the carpet was soaking wet. It was horrible.

“The lobby is beautiful and the restaurants are okay. The room was big but my Mom was in a wheel chair and the handicap accommodations were not adequate. The shower did not drain and the former guest had the floor of the room soaking wet. I called and no one came to dry the floor. The shower did not have a hand held feature-only a chair and a shower head you could not reach? The hotel was full and we were left in a room that was wet and unsatisfactory.”

May 27, 2008 by Pamela from Gardan Valley, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff eager to make us satisfied with accommodations.
• Can't think of a thing.

“It was great, staff was excellent, we had a wonderful time, enjoyed the room, the food was yummy and the concert we attended there was awesome.”

May 26, 2008 by Carlos from Clovis, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The Victorian theme.
• The room size.

“The room was true to the Victorian theme and was very lovely. It was a bit small but was still cozy and offered all amenities that a vacationer is looking for and more with everything conveniently located within a central location.”

May 26, 2008 by Peter from San Francisco, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• View out my window (36th floor) was spectacular. Room nice and big.
• Outstanding breakfast buffet did not open until 8 a.m.--I am an early riser, as are most businessmen.

“Spacious, elegant, first rate in every respect. Since I don't gamble, I could not compare the gaming facilities with other hotels nearby. Staff entirely friendly, quick to respond, alert to your needs. Fun stores on the reception level. Easy walking distance to multiple large casinos. All the food/beverage you desire. I'm coming back again!”

May 25, 2008 by Marvin from Hanford, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Location and overall appearance.
• Staff was reduced to minimum and check in and out had lines.

“Overall I enjoyed my stay and thought the hotel was exceptional.”

May 22, 2008 by Patrick from San Francisco, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Convenient location.
• Too many tourists.

“Standard casino hotel. Expensive, but decent amenities. Nice decor, friendly staff.”

May 22, 2008 by Victoria from Elk Grove, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean & convenient location.
• Elevators were not working properly.

“Was a nice hotel-quiet & great location.”

May 21, 2008 by Richard from Turlock, CA
Overall Rating: 4
Cleanliness:[1] • Staff:[6] • Location:[8]

• It had entertainment opportunities and it was spacious.
• The rooms had poor ventilation and smoke smell was bad.

“The service was good and room size was good. However, we got stuck in a smoking room and that made it very uncomfortable overall.”

May 15, 2008 by Scott from Riolinda, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Food spots.
• Crowd.

“Overall it was a nice stay with no complaints.”

May 15, 2008 by Amanda from Sacramento, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[9]

• The buffet and easy parking.
• You can hear the hotel next to you if they are loud.

“Great food, casino is average, hotel is average, free parking is great. Good location on the strip, it was easy to walk to all of the other casinos.”

May 14, 2008 by Alicia from Modesto, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• The hotel was a casino, yet the room was still quiet. The restaurant we went to was excellent and staff was friendly.
• There was no coffee maker in the room.

“The hotel was extremely affordable and we choose it because we were going to a show in the hotel/casino. Everything about the hotel was convenient, and we didn't have to pay for parking. I don't get to Reno very often, but I definitely would recommend this hotel to others traveling there.”

May 14, 2008 by Casey from Escalon, CA
Overall Rating: 8
Cleanliness:[6] • Staff:[9] • Location:[7]

• Good view of the city.
• Smelled like smoke.

“It was a nice hotel but the rooms were a little dumpy.”

May 14, 2008 by Albert from San Leandro, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• The security at the elevator, The friendly and helpful maids.
• The front desk staff were not to helpful.

“All in all it was a okay stay. Clean rooms, easy parking. Very easy trip from the rooms to the casinos, and dinning area.”

May 14, 2008 by Jagruti from San Jose, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[9]

• The hotel did not live to its standards. The swimming pool was closed and the Jacuzzi was a motel 6 and worse rating.
• Jacuzzi was as dirty as possible and no jets.

“For the money, it was not worth it.”

May 11, 2008 by Dora from San Francisco, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Convenient location, easy getting around to bars/restaurants and casino from room.
• Even though theme of room is a bit antique, it should have a more updated/modern look to command its star rating.

“The hotel is located perfectly in Reno, connected to other hotels is great. I really enjoyed and appreciated that everything seemed easy to get to restaurants/cafes, bars and casino.”

May 8, 2008 by Catherina from Rialto, CA
Overall Rating: 4
Cleanliness:[7] • Staff:[4] • Location:[6]

• Convenient location.
• The hotel would not give a room with a king size bed? It was our 30th anniversary and the hotel was not over booked.

“The hotel should try and give customer satisfaction. It was our 30th anniversary and it was special. The clerk said that the hotel booked us a smoking room and all we could have was two queen size bed in non-smoking, my husband is 6"2 and he is a big man we slept in separate beds for the weekend. Also the earth quake 4.7 and 400 trimmer did not help. My husband was hypersensitive and stayed in the room.”

May 2, 2008 by Patricia from Cottonwood, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Clean, comfortable and quiet.
• Not enough towels for 3 people, no coffee maker.

“We enjoyed our stay and the personnel were very nice and friendly. The man in the black hat that talks to people was wonderful to talk to. The valet man that got our car was very helpful.”

May 1, 2008 by Patsy from Fresno, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The rooms were very nice.
• To much smoke smell in the lobby and walk ways.

“Nice place to stay for a short while.”

Apr 25, 2008 by Cynthia from Springfield, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Every thing I need was within the hotel. Room service was fast and fresh.
• Couldn't call ahead for valet to bring my car up.

“Clean, quiet, even in the heart of Reno. I am a long time Reno Resident and was home from the east coast on family and personal business. It was everything I needed.”

Apr 24, 2008 by Tsong from Stockton, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[7]

• Olivia had great customer service.
• No refrigerator and microwave in rooms.

“The parking space are to small, I had too stay in a smoking room when I don't smoke (the room smell like smoke the second I walked in).”

Apr 15, 2008 by Regina from Greatfalls, MT
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• How there was pretty much everything there in the hotel didn't have to drive anywhere.
• Not many restaurants stay open late.

“I loved this hotel my boyfriend and I don't get to spend much alone time together he is in the military and it was just a nice fun time for us. We hope to go back the weekend after next with a whole group of friends.”

Apr 15, 2008 by Sheila from Patterson, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[3] • Location:[6]

• it was by other good places.

“No one at the Hotel seemed to care about your stay, and if you could find what was needed, we were given directions to set some where else because there is no buffet or medium style restaurant.”

Apr 8, 2008 by Tami from Tooele, UT
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel is beautiful and the restaurants were excellent.
• My bed was uncomfortable.

“The Silver Legacy is an excellent hotel for family and romance. The restaurants are wonderful and the service was beyond spectacular!”

Apr 6, 2008 by Faey from Sacramento, CA
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[8]

• Clean and safe, nice view.
• The toilet did not flush well. Very weak flush. Must be the new flush system they inputted.

“The security they had in place is good. I like it a lot compared to most of the other hotels. It was clean and everything was very near and accessible.”

Apr 6, 2008 by Ulyssis from Sydney, OH
Overall Rating: 6
Cleanliness:[5] • Staff:[8] • Location:[6]

• Convenience of restaurants and other facilities.
• Room was not clean and beds were too hard.

“Rooms were not clean and the beds were very hard for a three star hotel. The hotel is attached to a casino and there were lots of restaurants and stores within walking distance.”

Apr 3, 2008 by Lmmwkw from Sacramento, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean room, nice decor, friendly staff.
• Elevators slow during peak hours.

“We had a room on the 36th floor, great view, very quiet, no cigarette smell. Room was updated, clean, and spacious, with comfortable beds.”

Apr 2, 2008 by Cesar from Antioch, CA
Overall Rating: 3
Cleanliness:[3] • Staff:[5] • Location:[5]

• It was local to very thing.
• The rooms.

“The room was awful. We're unable to pick a non-smoking room, type of bed that we would like. We were there a 3:oop.m (check in time) and they we stated that we are not guaranteed a room.”

Mar 30, 2008 by Paula from Gold Hill, OR
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Beautiful hotel.
• Had to pay to access the gym and hot tub.

“A beautiful hotel with extremely comfortable accommodations. Friendly staff, fun casino. Connection to the El Dorado and Circus made the activities/dining 3 times the fun.”