Clarion President Hotel and Suites by The Falls

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User Reviews for Clarion President Hotel and Suites by The Falls, Niagara Falls

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Sep 9, 2008 by Scott from Spanish Fork, UT
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Closeness to things.
• Parking fee was expensive.

“I wish that you would let us determine if we want to pay for parking or not.”

Aug 19, 2008 by Gary from Ottawa, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location. close to highway 401.
• Ice machine on our floor out of order.

“Very nice hotel. Friendly staff and best of all it's location near a major highway.”

Aug 16, 2008 by Lori from Lincolnshire, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• We were able to upgrade to a Jacuzzi room for 30- more.
• They charge you $9- a day for parking. You do not find out till check in.

“Room was fine and staff was friendly and accommodating. Exercise room was quite small with only 3 pieces of equipment. The pool was also small and not deep. We did not eat at our hotel so do not know if food or room service was good. A 2 and 1/2 star for sure, just a bit over priced for such.”

Aug 14, 2008 by Yong from Champaign, IL
Overall Rating: 6
Cleanliness:[5] • Staff:[10] • Location:[6]

• It was quite and not that far from the Falls.
• It smelled bad and we can not open the window to ventilate.

“It was quite a 2 star hotel. The staff was very friendly and professional. But the room had queer smell and could not ventilate.”

Aug 13, 2008 by Andre from Columbus, OH
Overall Rating: 3
Cleanliness:[1] • Staff:[10] • Location:[10]

• The second room was a little nicer than the first.
• The carpet through the hotel needs to be replaced or deep clean. The first night the room was nasty and they didn't have any other room to move us.

“The people were nice but the carpet throughout the hotel needs to be replaced. The rooms needs to be a clean better. The couch in the room was not fit to be sit on put your clothes on.”

Aug 2, 2008 by Sandy from Schertz, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The Sheraton is beautiful and great location. We had a wonderful stay.
• Line for public computers was long.

“Loved our stay. Bedding was top of the line.”

Aug 1, 2008 by Tracy from North Bergen, NJ
Overall Rating: 7
Cleanliness:[9] • Staff:[3] • Location:[8]

• Room service was proper.

“I would recommend this hotel.”

Jul 18, 2008 by William from Ooltewah, TN
Overall Rating: 4
Cleanliness:[6] • Staff:[7] • Location:[5]

• Parking was close, spacious.
• No high speed internet. $9 for outside parking is outrageous.

“We have come to prefer Clarion properties for moderate priced, clean and comfortable lodging while traveling, but the Clarion President Niagara was a huge disappointment. When asked about Wi-Fi, the clerk told me that if I sat next to the street window in the lobby I could probably pick up the signal from the Doubletree across the street. Clarion rooms were dial-up, which I don't even remember how to use. There were no luggage stands in the room so we had to unpack/pack each day on the bed surface. This is a smoke-free facility, but the floor of the balcony was covered with cigarette butts. Finally, we were charged $9/night to park outside behind the hotel where the mist from the falls (presumably) covered our car with a sticky substance every night. This was a thoroughly unpleasant experience which we won't be repeating.”

Jul 15, 2008 by Mayur from Chelmsford, MA
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[6]

• Convenient location.
• Services, comfort, amenity.

“Would not recommend if traveling with young children.”

Jul 14, 2008 by Wendy from Glenwood, MN
Overall Rating: 5
Cleanliness:[5] • Staff:[4] • Location:[8]

• The location.
• Our room was not ready when we arrived at 6:00 PM.

“We had to be put in a different room that smelled like smoke because our room wasn't ready after traveling all day. The staff was so overwhelmed and busy, that guests had to wait a long period of time before they could even speak to them. I was not impressed.”

Jul 9, 2008 by Rondi from Aliquippa, PA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[3]

• Nothing.
• Rooms smelled, furniture was dirty, myself and daughter got bug bites probably from bed bugs, staff was not helpful.

“Would never recommend this hotel to anyone traveling with a family. Not kid friendly or very clean.”

Jul 3, 2008 by Jeff from Ann Arbor, MI
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[8]

• Located within walking distance to the falls and other area attractions.
• They charge extra fees.

“The room was 1 star quality. I was expecting a much nicer room. I came away from this hotel feeling that I was overcharged for the type of room that I got. Also, I was disappointed that they charge additional fees (i.e. an extra $ 9.00 per night for parking).”

Jun 30, 2008 by Robert from Petersburg, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Excellent location. Within walking distance of Falls, casino, and other attractions.
• No negative comments.

“Excellent location; comfortable, clean, spacious room; within walking distance of Falls, casino, and other attractions; friendly and helpful staff; affordable restaurant on premises. Great for the price.”

Jun 30, 2008 by Mike from Loveland, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Close to the falls, restaurants, and parks. Very affordable.
• Hallways had an interesting odor.

“Based on its location, this is a great place to stay to see all of Niagara Falls!”

Jun 16, 2008 by Christine from Norristown, PA
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[5]

• Upon arriving the hotel staff was friendly and helpful. There were plenty of information pamphlets available in the lobby.
• Furniture in room needed to be replaced. Chairs were stained and old. Air conditioner was loud. Bathroom smelled like mildew.

“This hotel had a swimming pool adjacent to the lobby check in desk and it was very visable from the street. That did not appeal to me. The room was hot and smelled like mildew when we arrived. After we ran the air conditioner it cleared up somewhat. The room was clean when we arrived but appeared to be unoccupied for some time. I would not stay at this hotel again. I did like the fact that your car was secure in the parking lot but I think the $9.00 per night fee was a little steep.”

Jun 15, 2008 by Dave from Laconia, NH
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Pool open 24 hours, useable balcony.
• Needs remodeling, wallpaper peeling off walls.

“Overall, a pretty good value and a decent location.”

Jun 5, 2008 by Ed from Aurora, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Walking distance to all sites and was a great room with spa.
• Nothing.

“Nice hotel in a good area with several restaurants and a casino close by.”

Jun 3, 2008 by Michelle from Shepherd, MI
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[7]

• Location was in walking distance to the Falls.
• Had to pay for parking.

“Basic hotel in walking distance to the Falls. After the fact, found some hotels close to the Falls that we could have stayed at for what we paid and it included parking.”

May 31, 2008 by Tim from Lambertville, MI
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[3]

• Nothing.
• Dirty, dated, tired, overpriced.

“This was not a good experience, the first room has an oversized twin bed for 2 people and the sofa in the room had stains all over it. When requesting a different room, all that was available was a room with a Jacuzzi, so I had to pay extra $ per night! The new room had torn wallpaper, a broken chair, hairs in the basket on the vanity and stuck to the wall next to the sink! There were people in the hall until 3:30 am screaming and yelling - it sounded like they were in bed with me it was so loud. They charge $9 per day for parking, but if you stay out too late, you will come back to a full lot with nowhere to park, like I did - I had to go to the front desk and ask them where to park and they told me to make my own space along the building! I also asked why they oversold the parking and I was told that they didn't - yet there was not enough space. I would not recommend this hotel to anyone.”

May 27, 2008 by R from Toronto, ON CA
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[8]

• Location and large size room.
• Staff was not very friendly and room was not very attractive.

“My stay at the Clarion was average at best. The hotel staff was not very friendly or welcoming and the room was decorated in dull colors. The whirlpool in the room was enjoyable and a good size but with the upgrade to this room, value was average. There are other hotels in the same area with same amenities.”

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Amenities at Clarion President Hotel and Suites by The Falls, Niagara Falls

AM/FM Alarm Clock Air Conditioned Balcony Bar/Lounge Brailled Elevators Bus Parking Coffee Maker in Room Continental Breakfast Copy Service Currency Exchange Desk with lamp Electronic Door Locks Exercise Gym FAX Free Newspaper Gift Shop Hairdryers Available High Speed Internet Access Ice Machine In Room Movies Indoor Pool Iron

Laundry/Valet Services Modem Lines in Room Multilingual No Pets Allowed No Smoking Rooms/Facilities Outdoor Parking Parking Porters Radio Ramp Access to Buildings Restaurant Room Service Safe Deposit Box Smoke Detectors Sofa Bed TV Remote Control Telephone Television with Cable Tour Desk Turndown Service Video Game Player Wake-up Service

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