Hyatt Regency Calgary

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User Reviews for Hyatt Regency Calgary, Calgary

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Sep 10, 2008 by Pam from San Francisco, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Gym and pool has panoramic view of Calgary.
• Television is old, toiletries are not good.

“The hotel is in a great part of town and convenient for shopping and dining. The room is not big and amenities are only standard, but the room feels new and relatively clean. The gym, pool, Jacuzzi and sauna are on a high floor with a panoramic view of the city. Parking is expensive but probably due to the location.”

Sep 10, 2008 by Helen from Edmonton, AB CA
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[8]

• Close to shops.
• Rooms are small, no microwave, no fridge in the room.

“Our room were small and has a smell. No exhaust fan in the bathroom so it stinks when someone is using it. Not what I expected from a four star hotel. Not recommended for a family that's traveling.”

Sep 8, 2008 by Colleen from Medicine Hat, AB CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Service and room.

“Would definitely stay again! Excellent coffee!”

Sep 4, 2008 by Dave M. from Leduc, AB CA
Overall Rating: 5
Cleanliness:[10] • Staff:[2] • Location:[10]

• Large bathroom.
• NA.

“I was extremely disappointed with this hotel. We were told that they would have a room for us in 1/2 an hour, after coming back they tried again to give me the 16th floor, so after 2 more hours they were able to clear a room for us with a king bed and we had to get a cot. I missed a diner date with friends and was very upset with having to wait 2.5 hours just to get a room. I gave a low rating for the staff in that I was lied too, if he had told me it was going to take 2 hours I could have gone to my dinner date.”

Sep 3, 2008 by Jo-Anne from Blackie, AB CA
Overall Rating: 3
Cleanliness:[1] • Staff:[2] • Location:[8]

• The bathroom was nice and roomy. The pool area was very pleasing atmosphere.
• The room was not clean by any means.

“The room was so dusty that if I had asthma there would be no way I could have stayed in that room. Even the bathroom counter had not been cleaned. The TV was so archaic that I couldn't even plug in my camcorder. The rest of the furniture fit right along with it. The bedding linen was fitted so poorly it all came un-tucked. The fitness room was extremely cramped though the equipment was top of the line. Single cup coffee makers don't cut it for a double occupancy.”

Sep 2, 2008 by Rob from Seattle, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Modern, friendly, clean, grand, classy.
• It did not have an espresso stand/coffee barista.

“Grand, contemporary hotel, conveniently located downtown next to many eateries/pubs.”

Sep 2, 2008 by Ron from Edmonton, AB CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great location in downtown area.
• Charges for wireless internet, should be free.

“Great hotel if you want to stay in downtown Calgary. Direct access to shopping on 8th Ave, with no cars and direct access to Sky Train, if needed.”

Aug 31, 2008 by Judy from Markham, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very friendly staff.
• Parking, local calls and internet was extra and expensive.

“Very conveniently located but the there are a lot of extras that such as local calls, parking and internet that are not included and quite pricey.”

Aug 24, 2008 by Ken from St. Albert, AB CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Location.
• Concierge not very knowledgeable.

“Rooms a bit tired. Check in staff very friendly, concierge very sketchy.”

Aug 13, 2008 by Maureen from Algonquin, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• All around pleasant attitude of everyone.
• Air conditioner needs to blow more cold air in such hot weather!

“Although food and drinks were expensive, they were both well worth it and the service was the best I have had in many, many business trips. Room was updated and clean, clean, clean. Everything from room service to valet parking was efficient, friendly and exactly what you would expect (but do not always get) from a 4 star hotel. It was a wonderful experience.”

Aug 13, 2008 by Brian from Edmonton, AB CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very comfortable beds.
• Television could be updated.

“I was very pleased with this hotel. The staff was excellent and the room was very comfortable. I've stayed at other upscale hotels in Calgary and the Hyatt is above or on par with most of those. The only complaints would be that the television in the room was a bit outdated and the self checkout feature could not be completed due to technical issues. In my opinion, these are very minor issues and I would definitely stay at the Hyatt again.”

Aug 10, 2008 by Mike from Las Vegas, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location is excellent - across the street from a wonderful museum.
• Had to pay for parking - I hate that.

“A very nice hotel in the heart of Calgary. Located on a friendly walking mall with lots of restaurants.”

Aug 7, 2008 by Donna from Sioux Falls, SD
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• No extra fees or charges. Great staff.
• Gouging for internet access.

“This hotel delivers what you would expect from a 4 star Hyatt. Great location right downtown. Staff was great, helpful, even funny when my daughter checked in wearing her oil field gear. Nice pool and hot tub. Quiet rooms. Actually has enough elevators, no waiting.”

Aug 3, 2008 by Craig from Coquitlam, BC CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Staff, location, decor, all exceeded our expectations.
• The breakfast buffet left us a little disappointed for the price. Luke warm and a little tired.

“We loved it. The central location downtown was perfect just a few steps from the C train, which takes you almost everywhere in Calgary. One block off of the main shopping and eating area. All the staff was very friendly and helpful. The hotel itself was a perfect blend of old and new architecture, stunning yet very warm and cozy too. The room was very nice and quiet. We were on the 8th floor and heard no traffic noise from outside. We definitely will return, for holidays and business.”

Jul 29, 2008 by Kara from Longview, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Location is perfect.
• Concierge was young and inexperienced (gave incorrect directions).

“The location on Stephen Ave is very convenient for tourist spots. Hotel is very nice and clean. Great restaurants nearby, Avenue Diner and Saltlick comes to mind.”

Jul 15, 2008 by Perry from Riverview, FL
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[7]

• Very convenient to downtown activities and public transportation.
• Hotel is getting a little dated and wear and tear. Not bad for the price though.

“NA.”

Jul 9, 2008 by Alex from Edmonton, AB CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very upscale.
• $25/day parking charge.

“Very nice hotel in a prime location within walking distance to many attractions.”

Jun 9, 2008 by Sean from Vars, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Size of room.
• Shower wasnt glass door.

“Not crowded, excellent value for money.”

May 31, 2008 by Joy from Hereford, AR
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[3]

• Inside was very nice.
• Road construction, very hard to get to hotel.

“We spent the night there and were not expecting to pay so much for the overnight parking! It was either spends $25.00 and tries to find your own parking or valet, if there were other choices nobody told us about them. With so much road construction and one way streets it was very hard to get to the hotel, since we have never been to Calgary.”

May 27, 2008 by Carlos from Mississauga, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[6]

• The ipod radio great it also connects to my blackberry great idea.
• The are a bit sketchy.

“Great business hotel.”

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Amenities at Hyatt Regency Calgary, Calgary

ADA-approved rooms available AM/FM Alarm clock radio Adjustable thermostat Air conditioning Airport Shuttle Available Business center/services Cable/satellite TV Coffee maker Color television with remote control Complimentary newspaper delivery Concierge services Dataports on phones Electronic locks Elevators Fitness facility Hair dryer In-room pay movies

Internet Access Iron/Ironing Board Laundry/Valet Services Meeting facilities Mini Bar Parking Pool - indoor Rental car desk Room service - 24 hours Safe Safe deposit boxes Sandstone Lounge Sauna Thomsons Video Checkout Whirlpool/Hot tub Work Desk with Lamp

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