Marriott Copley Place

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User Reviews for Marriott Copley Place, Boston

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Sep 12, 2008 by Carla from Moon Township, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, size and cleanliness of room.
• Difficult to find check in area.

“Excellent!”

Sep 11, 2008 by Colleen from Moorestown, NJ
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• The top floor view of Boston and the Charles river basin were magnificent.
• All but one elevator was not working.

“The hotel is amazingly located near anything in Boston and if not near enough. It was near the subway that would take you anywhere even into Cambridge mass, the rooms impeccable.”

Sep 11, 2008 by Susan S. from Los Angeles, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was lovely.
• Feather beds were a bit uncomfortable. Smoke smell in room.

“Great location and lovely service.”

Sep 11, 2008 by Ty from Albany, NY
Overall Rating: 5
Cleanliness:[9] • Staff:[4] • Location:[8]

• The hotel was very close to various attractions around the city of Boston.
• There was no complimentary breakfast included and there was a language barrier with the cleaning staff, although they were very friendly.

“Overall, the hotel was very accommodating, clean and located conveniently in the heart of Boston, the hotel itself is beautifully constructed inside and out. The site from the hotel room window of the 34th floor was exquisite. There should have been a complimentary breakfast included in the price. The staff could have been much friendlier, although the cleaning people were the exception minus the language barrier (everyone should at least know basic English regarding aspects of their place of employment for better communication). Other than that the stay was pleasant.”

Sep 11, 2008 by Adam from Westbrook, ME
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Convenience to the city.
• Lobby could have been nicer.

“Great beds clean rooms but the rooms are a little small for two people with a lot of luggage.”

Sep 10, 2008 by Anil from Northborough, MA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location excellent. Plenty of restaurants and shopping within walking distance.
• Poor quality bed which was the biggest drawback. No exhaust fan in the bathroom.

“Valet parking is way too expensive.”

Sep 10, 2008 by Sheana from Foster City, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was friendly and helpful. Hotel was beautiful.
• None.

“The hotel was beautiful and staff was friendly and helpful.”

Sep 10, 2008 by Sean from Scarborough, ME
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[8]

• The hotel was in a wonderful location at Copley Square.
• The long wait at the front desk.

“The hotel is in a wonderful location in Copley Square. The staff was very friendly and the beds were incredibly comfortable. The only minus there was a longer line both at check in and check out with only 2 people working.”

Sep 9, 2008 by Kc from Virginia Beach, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location!
• It's big and a bit impersonal.

“Location is great, right across from Prudential and the Duck Tours, a short walk from two T stations and Newbury street.”

Sep 8, 2008 by Russell from Marietta, GA
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• Location.
• Out of my three day stay, one day they did not clean my room.

“Great location, great room. However, one day my room was not cleaned.”

Sep 8, 2008 by Kathy from Andover, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• One elevator working we were on the top floor.

“Would stay again worth every penny bringing our daughter back to college was a very pleasant experience!”

Sep 8, 2008 by Stuart from Mountain Lakes, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It's centrally located.
• The parking is not included and it's expensive.

“I rarely write reviews, but this hotel was nice. It was upscale with plenty of nearby shopping and restaurants. It's a great place to stay when you're in Boston - on business or pleasure. I was here on business but I would love to come back with my family. I would choose this hotel again.”

Sep 8, 2008 by Eric from Chicago, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Clean, good location.
• There was no sewing kit in my room and it took almost 30 minutes to get one.

“Extremely nice hotel with good staff and an excellent location.”

Sep 8, 2008 by L from Shelburne, VT
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Beautiful rooms, beautiful view, connection to shopping.
• Parking is exorbitantly high $42 overnight? I realize it's a city, but come on.

“Fantastic hotel, close to downtown, Fenway and shopping. Would stay there again in a heartbeat. Also like that checkout time is 12 pm.”

Sep 7, 2008 by Mark from Glencoe, IL

Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, well run hotel.
• Nothing.

“A clean, well run hotel with all facilities. Close to shopping and great restaurants.”

Sep 7, 2008 by Aimee from South Chatham, MA
Overall Rating: 5
Cleanliness:[6] • Staff:[3] • Location:[6]

• The view was great, room was nice.
• No valet parking available and rude front desk staff.

“The room was fine, poor first impression was made at the front desk.”

Sep 7, 2008 by Arun from Sydney, CA

Cleanliness:[7] • Staff:[6] • Location:[8]

• The area was very good.
• Slightly large and impersonal.

“Nice location and the rooms are large and well appointed. Strangely had no minibar facilities but this was not a huge problem as there was a large supermarket close by.”

Sep 6, 2008 by Andrea from East Stroudsburg, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The hotel staff was very helpful. Service was fast and very efficient.
• Parking was expensive $42 each day; internet service was not free.

“Hotel was in a nice location, rooms were clean, great views of the river. Fitness/pool area was great. Would definitely visit again.”

Sep 5, 2008 by Bob &. from Pennington, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful view of the Boston Skyline & centrally located in the heart of Boston.

“Centrally located hotel in the heart of Boston and within walking distance to many of the wonderful sights and attractions the city has to offer. The staff was extremely helpful, friendly & professional. The room was clean and had a wonderful view of the Boston City skyline.”

Sep 5, 2008 by Matt from Honolulu, HI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very hospitable, staff was more than helpful.
• No refrigerator in hotel room, check-in is late 4pm.

“Great staff, note that the Marriott Copley is in a very busy area and many stay at this hotel and the Westin which is connected to it. Although the check-in line was long, it went relatively quickly, and when we needed something front desk was able to send someone to the room in a reasonable amount of time.”

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Amenities at Marriott Copley Place, Boston

24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center Car Rental Desk City Center Coffee Maker in Room Concierge Desk Connecting Rooms Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Golf Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies

Indoor Pool Iron Lounge Maid Service Meeting/Banquet Facilities News Stand Outdoor Parking Parking Phone with data port Pool Radio Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Sauna Secretarial Service Shower TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Valet Parking Vending Machines Video Checkout Wake-up Service

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