Soho Grand Hotel

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User Reviews for Soho Grand Hotel, New York City

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Sep 5, 2008 by Cd from Philadelphia, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location and modern.
• Only king beds, no doubles.

“Great location and staff. A bit pricey, but overall pleasant experience from the initial champagne toast on arrival.”

Aug 18, 2008 by John from Seattle, WA
Overall Rating: 3
Cleanliness:[5] • Staff:[2] • Location:[7]

• The location.
• The staff.

“Horribly overpriced restaurant, very business traveler unfriendly.”

Aug 8, 2008 by Mike from Toronto, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location was excellent - super friendly staff who made efforts immediately.
• All rooms are furnished with king size beds. No 2 double bed rooms. We squeezed 3 onto our king bed.

“Hotel was amazing. Location was perfect in SoHo. The staff jumped anytime you needed anything and were so friendly to help. The rooms were a little small but hey that's NY. We even got a Goldfish for our room to keep us company. Would definitely return.”

Aug 7, 2008 by Laura from Oklahoma City, OK
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[6]

• We had a problem with our room and they were quick to fix it.
• Rooms were small and hotel was old.

“The public areas were not air conditioned and it was very hot. They also did not have any king rooms available. I will say that the management accommodated our need for a king room for our sons after telling us that there were not any available and we appreciated that.”

Aug 6, 2008 by J from Bossier City, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Great atmosphere! Best working A/C Ever!
• None.

“Recommend to anyone.”

Jul 9, 2008 by Sergio from Mt.Rainier, MD
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[3]

• The lobby had a nice classy touch.
• Rooms were very small.

“It is overall overpriced.”

May 28, 2008 by Rita from Philadelphia, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location and excellent room and service.
• Nothing.

“The hotel was in an excellent location for NY shopping and night life. In addition, the room was great and the staff incredibly friendly and professional.”

May 7, 2008 by Carol from Islip, NY
Overall Rating: 3
Cleanliness:[3] • Staff:[5] • Location:[4]

• The complementary champagne upon check in.
• Rundown appearance; some staff not very helpful.

“The hotel was just ok, although I would never go there again. They don't allow 3 people in a room, and the only room that is big enough for a roll away bed. Would not recommend this hotel to anyone.”

Apr 11, 2008 by Sheila from Macon, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[7]

• It was very hip, the view uptown was awesome, and it was located in Soho.
• Rooms very, very small.

“I really liked the hotel, the location and the uptown view. The staff was also very nice. I've stayed in many NY hotel rooms and even though I liked this hotel allot and the location, the rooms were too small for 2 people to live comfortably for more than a couple of nights. And we are very small people. I'm sure the hotel offers larger rooms for more money but not sure how much more money, though.”

Feb 24, 2008 by Becky from Newton, MA
Overall Rating: 1
Cleanliness:[5] • Staff:[5] • Location:[5]

• Fitness room.
• Noise level.

“Unless you like to sleep with earplugs, this hotel is not for you. Between the horns honking outside and the people talking, smoking and partying in the hallways inside, I hardly slept-and that was on the tenth floor, not a low floor.”

Aug 1, 2007 by Juli from Nashville, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The location was excellent. The staff was super nice and accommodating.
• The prices of the condiments/snacks available in the room were way too high.

“The staff was very friendly and competent. The hotel location was especially convenient for me. The gardens and common spaces were very comfortable and inviting.”

May 1, 2006 by Steven from Sea Cliff, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Well sited for walking around Soho and shopping--clean, modern, well-trained and competent staff--expensive, but well worth it.
• Nothing.

“NA”

Feb 27, 2006 by Jack from Philadelphia, PA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• Room size, cleanliness, decor, staff attitude.

“Rooms are pitifully small, not particularly clean, and with minimum space to do anything but sleep. The staff's attitude matches the hotels quality, snooty and unhelpful. ”

1 of 1 people found this review helpful.

Feb 23, 2006 by Darren from East Windsor, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• It's character, it's cleanliness, and the excellent staff.
• Can't really complain about it.

“The hotel's character is what impressed me and my wife. The staff was excellent, the room was perfect and extremely clean and neat. I have recommended it to my friends as the place to stay if you're going to a show in the Village.”

Feb 22, 2006 by Brian from Andover, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Sleek, elegant, cool, but in an understated way.
• A concierge was diffident.

“Fabulous location, atmosphere, and very attentive service (except for a concierge). a wonderful base of operations to explore soho, village, tribeca, Chinatown, and little Italy”

Jan 6, 2006 by Laura from Danbury, CT
Overall Rating: 10
Staff:[10] • Location:[9]

• I left my engagement ring in the bathroom, which the staff kept safe for me to pick up the next day.
• Room was small.

“Great location, service and chic look.”

Jan 5, 2006 by Grinch from Beachwood, OH
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Concierge printed boarding passes, 24 hour coffee, quiet, great location, fair $$.
• No open lobby seating, limited dining, smallish rooms, tired carpeting, expensive mini bar.

“Deal Soto location for a long Manhattan weekend getaway. Just 15 minutes from midtown shopping via the ACE and 456 subways along Canal St. However smallish rooms may make it difficult for family stays. Hang out in the 2nd floor lobby bar to practice your Italian, Spanish and Japanese with the hotel's international guests colored Arman sunglasses a must. And bring your CDC's as all rooms feature Bose waveform CD players. Shop, party hard and wake up full of energy as the beds are second to none. Industrial iron decor fits in well with the Rand's location. 15 Minute walk from Century 21 shopping, Ground Zero and Chinatown. . . oh, and the 24-hour coffee is great.”

1 of 1 people found this review helpful.

Dec 14, 2005 by Ally from Lone Tree, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The price was fantastic given the time of year, cool location and mood.
• The rooms were small, but efficient.

“the hotel offers great location in Soho, downtown, easy access to shops and restaurants and offers a cool vibe for those who want a New York experience.”

Dec 8, 2005 by Susan from Douglas, AK
Overall Rating: 3
Cleanliness:[5] • Staff:[6] • Location:[6]

• Conveniently located near subway, easy to get around NYC.
• Would not stay at this hotel again. Concierge was out of a local map from Saturday to the following Friday.

“Conveniently located near subway. Accommodations not worth the hotel charge. Hotel restaurant had very poor service and mediocre food. Guest services and housekeeping were personable, competent and friendly.”

Dec 7, 2005 by Maria from Manhasset, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location, location, location.
• Lobby on 2nd floor not readily accessible without ordering food or drinks.

“Great location, incredibly nice staff. Only draw back was that the lobby on the second floor doubled as a restaurant and you couldn't go in and relax and watch the world go by. Wanted to sit and read one afternoon, and was told I had to go into the bar room, which was not as comfortable, and it was loud at 4 in the afternoon.”

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Amenities at Soho Grand Hotel, New York City

24 Hour Front Desk AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Concierge Express Checkout Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities

Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable