Marriott New York Financial Center

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User Reviews for Marriott New York Financial Center, New York City

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Sep 12, 2008 by Bob from Becket, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Neat, clean and nice staff. Right next to the World Trade Center project.
• Expensive cab rides to the center of the city.

“Very good staff from the doorman to the front desk. Room decor was excellent. Restaurant was very expensive but so were all the other restaurants in the city. Location was very good for water related activities.”

Aug 28, 2008 by Cindy from Alexandria, VA
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[8]

• The room was lovely and large by NYC standards.
• They were repairing the elevators.

“Great downtown location with a view of the river, lovely rooms, and comfy bed. One problem was that there was repairing the elevators and it took forever to get up and down as only one was in service and you had to call for it.”

Aug 28, 2008 by Andrea from Waltham, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Location near Battery Park.
• Traffic flow to/from hotel is a nightmare (construction, badly marked).

“This is a lovely hotel, very close to Battery Park which is one of the newer jewels in New York's crown. The hotel room was excellent and had interesting views of surrounding skyline.”

Aug 21, 2008 by Evelyn from Nepean, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• It was nice and excellent quality hotel.
• I hated the elevators and I wish they renovate the reservation desk which looked humble.

“It has very nice and beautiful rooms, but they have busy elevators and you have to wait for a while.”

Aug 15, 2008 by Anna from Albany, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[5]

• It was convenient to subway.
• The recommendations for restaurants given by concierge. Both restaurants recommended were bad.

“The hotel was pleasant with an upscale feel. The room was clean and new. Although the location was a bit out of the way from everything it was convenient to the Subway and easy to get around. The do need to recommend better restaurants because in New York City you can get great food without spending a fortune. The restaurants recommended were poor. Fortunately, the hotel has no control over the restaurants. It would do them well to research some off the beaten path type restaurants that are great little finds with great food. Overall, the hotel was a great.”

Jul 24, 2008 by Rob from Raleigh, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very friendly staff, great location, very nice room.
• Elevators unable to keep up with volume, but staff took us on freight elevator.

“Very nice, good location, very friendly staff. Just 2 blocks from Subway station and World Trade Center site.”

Jul 3, 2008 by Frank from Munster, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Due to flight delays, we had only 2 hours in the hotel. Excellent room.
• No 24 hour room service.

“We checked in 2 1/2 hours late. We had a concert to attend and didn't get back to the hotel until 1.30 AM. With a 3.30 wake up call to catch a shuttle.”

Jul 3, 2008 by Dan from Westborough, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Responsive, helpful, friendly staff. Clean.
• Lobby area small (but its NYC, so shouldn't be surprised.).

“Excellent staff/service. 1) A room mix-up was corrected quickly, professionally and generously. 2) When bellmen were otherwise occupied, desk-staff did not hesitate to pitch in with luggage assistance.”

Jun 5, 2008 by Angelita from Houston, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Bed was very comfortable, toiletries excellent.
• Parking.

“Good for business travelers or overnight visitors.”

Jun 2, 2008 by Lisa from Trabuco Canyon, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Front desk clerks were extraordinary, took personal interest in our stay.
• Pool attendant glaring at my older children, making them feel unwelcome in the pool.

“View of the water was breathtaking, front desk staff extraordinarily helpful. Location was one building away from WTC site. nearby restaurants, Battery Park, Trinity Church, Room attendants were prompt.”

May 31, 2008 by Dave from West Hartford, CT
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• We had two rooms across the hall from each other and each had a great view - 1 World Trade center site, 1 Statue of Liberty.
• It was at the southern tip of Manhattan, so was not easy to walk to mid-town attractions.

“This is a great hotel, and for the price, it could not have been any better. Friendly staff, nice, clean rooms, and great views.”

May 26, 2008 by Lizabeth from Jamestowne, RI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Decor, friendly staff.
• Did not get 2 double beds.

“Beautiful, sleek modern decor. Friendly staff. And a pool which is hard to find in NYC.”

May 22, 2008 by M C. from San Antonio, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[8]

• Very clean and well kept room, very comfortable.
• Staff not as friendly as similar rated hotels in other cities.

“Hotel was great and clean, close to public transportation.”

May 8, 2008 by Doreen from Manorville, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The room was much larger than I expected.
• It cost $11 for coffee with Bailey's.

“The hotel was beautiful with a room much larger than you would normally find in NYC for the price paid.”

May 1, 2008 by Judith from Washington, DC
Overall Rating: 1
Cleanliness:[9] • Staff:[8] • Location:[9]

• The view from the room. The location of the hotel in relation to the places in which I had planned to visit.
• The ongoing construction one floor above my room. This was extremely annoying.

“There reason, I was extremely disappointed with the hotel, is the construction which continued throughout my entire stay. My room was on the 31st floor and the construction was on the 32nd floor. This made it extremely difficult to rest. The construction began as early as 7:00 am and continued until 7:00 pm. I would have preferred another room in which you could not constantly hear the construction work - hammering, drilling, etc.”

Apr 23, 2008 by Annie from Syracuse, NY

Cleanliness:[10] • Staff:[10] • Location:[10]

• The pool.
• No hot tub.

“Great clean new hotel in a perfect spot.”

Apr 23, 2008 by Rachel from Northampton, MA
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[9]

• My room was recently renovated.
• The service in the hotel bar was just awful.

“If you don't mind a view of Ground Zero, this hotel is in a great location.”

Apr 11, 2008 by Rowena from Baltimore, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The lobby and rooms are beautiful. They looked just like pictures (minus Lady Liberty). The staff was very friendly..
• We were told we couldn't use the cart to take our stuff to our room but person didn't help either.

“I loved this hotel. If I ever go back I would definitely stay there again. It was beautiful, clean, and quiet, for your information. They do have parking so don't let the parking lot next to it keep your car. It was $45 for them to keep our car for 25 hours.”

Apr 3, 2008 by Wendy from Denver, PA
Overall Rating: 5
Cleanliness:[9] • Staff:[9] • Location:[4]

• The bed linens.
• Parking fee is not included in the room rate. Surprise!

“While the hotel is lovely, I can't get past the excessive rowdiness from other hotel guests who were running through the halls, slamming doors, and yelling, instead of talking, to each other. It ruined what otherwise would have been a pleasant visit. In addition, I guess our ventilation was connected to the kitchen air ducts, because we could always smell food odors, which was slightly nauseating at times.”

Feb 21, 2008 by Terry from Smyrna, GA
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[5]

• Location.
• Old room.

“Generally, the hotel was satisfactory, however the room was old.”

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Amenities at Marriott New York Financial Center, New York City

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Business Center City Center Coffee Maker in Room Concierge Desk Cordless Phone Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Ice Machine In Room Movies Indoor Pool Iron Lounge

Maid Service Meeting/Banquet Facilities Mini Bar News Stand Phone with data port Phone with speaker Pool Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Sauna Secretarial Service TV TV Remote Control Telephone Television with Cable Temperature Control Turndown Service Valet Parking Vending Machines Video Checkout Wake-up Service Wet Bar