Embassy Suites Hotel New York

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User Reviews for Embassy Suites Hotel New York, New York City

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Oct 31, 2008 by Eefa from Ireland
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[4]

• The staff.
• Location could have been better.

“This hotel is Fantastic. The free breakfast buffet every morning is great and has a huge selection of food. The staff was extremely friendly and able to help you out. The hotel itself had a large conference centre and was also had a large cinema. There was also a business centre with free internet access and a health centre with a fully equipped gym. The hotel was located in Downtown Manhattan, the financial district. It was only 5 minutes walk to the Subway and about 20 minutes walk from Battery Park. We used to get a taxi to Times Square every night and this set us back about 10 dollars, which wasnt bad. The rooms in the hotel were spotless and had all the mod cons you would need. The suite we stayed in had a king bedroom which was HUGE, A living room which included a Sofa-bed and kitchenette. The hotel was also situated along the banks of the river Hudson. Overall I think that this is an ideal hotel to stay in when you visit New York”

Aug 28, 2008 by Sally from Decatur, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Nice room, friendly service, nice art work.
• Needed a second lamp by the bed.

“This is a great spot. Next to Battery City Park. Nice view of the Hudson. Some nice public art in the hotel. Rooms are nice sized and comfortable.”

Jul 17, 2008 by Jennifer from Mckinney, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[4] • Location:[8]

• Complimentary breakfast - although quite busy.
• One concierge was extraordinarily rude and unhelpful.

“Bellmen were great, check-in/out was easy, room worked well for 3 girlfriends traveling together. Unfortunately, the concierge recommended a little diner that gave two of the three food poisoning. When I mentioned this to tall bald concierge he was arrogant and rude. Later I went to get help from the same concierge to get me a Broadway ticket since my friends were still sick. However at 5 till 6pm he was done for the day and refused to help me. Such a huge disappointment. I complained to the front desk, but she didn't ask that he help me.”

May 14, 2008 by Ebony from Dorchester, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[6]

• The rooms were large compared to other hotel rooms in NY.
• The distance to major NYC attractions like 42nd street.

“The hotel was beautiful and had a nice view of the Hudson. Check-in was easy and fast. The hotel staff was friendly and able to answer any questions. The rooms were large and the bathroom was a good size as well. It was also so clean that my boyfriend filled it up and relaxed in it on the first night. However, there were a couple of downsides. On the day of check-out we extended our stay and our room key was deactivated and we had to go back downstairs after already going all the way up for them to fix it. Our room faced a building that is being renovated, try to get a room in the front of the hotel. Even though the hotel is only a few blocks from the E line it is at the opposite end of Manhattan, away from were all the sites and attractions are. If you plan on going shopping, plan to make a couple of trips back and forth from the stores or carry around bags all day. Overall our stay was great and I would stay here again. The complimentary breakfast in the morning and cocktail in the evening is a definite plus.”

Apr 30, 2008 by Trotter from Philadelphia, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[5]

• Continental Breakfast was good.
• My room got very little light due to a building across the street.

“This hotel is good, but off the beaten New York path. Expect to be forced to take cabs. If you get an East facing room, expect to get little natural light.”

Apr 17, 2008 by Angela from London
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[9]

• Suite good size, much better than some NY hotels.
• Walls too thin, able to hear every word from next rooms.

“Friendly and helpful staff. Room clean and functional, only downside was walls too thin between rooms. Would help if refrigerator available. We are returning for a second stay in May. Did not encounter too many problems getting cab back from mid town. Breakfast, ok but only had this once during the 5 day stay as too busy after 9 am.”

Apr 16, 2008 by Christy from Millersville, MD
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[7]

• Great location in downtown Manhattan.
• Our room was as far away from the lobby as you could get.

“Clean, modern hotel across from Battery City Park in downtown Manhattan. The included made-to-order breakfast was great (go early to avoid large crowds). Only a 10-minute walk from the nearest subway station.”

Mar 19, 2008 by Pat from San Francisco, CA

Cleanliness:[10] • Staff:[7] • Location:[8]

• The suite was lovely, the free breakfast, terrific and friendly and responsive.
• Arriving, single woman with bag, no help with the door or coming into lobby.

“It was for the majority of the experience really very nice and I appreciated and enjoyed the free breakfast. Restaurant staff was wonderful all around. The room was great and comfortable. The lobby is an odd configuration and requires a little direction if you've never been there before and it werent forth coming. I'd go back in a minute though.”

Feb 28, 2008 by Jim from Flat Rock, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location.
• No real complaints.

“Great location. Nice rooms.”

Jan 23, 2008 by Susan from Yonkers, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• Clean and spacious room.
• Would be nice if there was a pool gym closed at 6 pm on weekend.

“The hotel was lovely. Clean and spacious. The area for a weekend outing was okay. The area mostly a business area . There were not many restaurants open in the area. There is a movie theater attached to the hotel and a Apple Bee restaurant next door. The continental breakfast was excellent.”

Jan 18, 2008 by Brian from Andover, MA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Spacious room, convenient to Greenwich village, soho.
• $65 to park.

“Huge rooms, river view, very close to ground zero, Financial District and Government Buildings. Breakfast buffet is a bit of a cattle show.”

Jan 3, 2008 by Mary from Hereford, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Great breakfast -.
• Not enough seats at the crowded breakfast.

“Hard to find with construction at WTC. Nice and comfortable. Walking distance to Sotho, Little Italy and Chinatown.”

Nov 16, 2007 by Kw from Roswell, GA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[6]

• The hotel was clean and spacious for ny, although it falls below some of the other embassy suites that I have visited.
• The bathroom had a plumbing issue that my husband had to repair the night that we arrived.

“Although the rooms were clean and relatively spacious, the hotel is really not worth the price point. Other than providing breakfast, there aren't any amenities or area attractions to justify paying this much for a room even in NY.”

Jul 5, 2007 by Steven from Madison, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[8]

• Clean Design of all spaces, good breakfast.
• Did not give us the room promised!

“The first night we sleep on the foldout couch, the next day we changed rooms.”

Jun 7, 2007 by Matt from Marietta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The complimentary breakfast was tops!

“We thoroughly enjoyed our stay at embassy suites nick. I particularly like the pillows. Most hotel pillows are too "fat". The personnel we dealt with were pleasant and helpful. The rooms were equipped nicely. It was nice having a microwave and frig handy. The coffee in the room was very good. A bit too strong for me in the restoration. Overall, we were extremely pleased with the embassy suites hotel.”

May 24, 2007 by Melinda from Windsor, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Large suites with fantastic free made-to-order breakfast every morning. Plus happy hour was a great touch! Nice views of the Hudson.
• Location isn't the greatest, but still decent. About 10 min walk to subway by WTC. Close to great shopping though!

“We were upgraded for free because our room was not available when we arrived - which was great! We had a wonderful corner suite over looking Ground Zero and the Financial Buildings. Construction across the street was a bit loud in the morning, but we had to get up anyways. Breakfast and Happy hour are fantastic! Location was a bit out of the ways, but it is near great shopping! Century 21 down the road and a DSW right in the building!! That was great! Highly recommended - such clean, huge rooms at a great price! Plus staff was very friendly and courteous.”

May 23, 2007 by Tia from Indianapolis, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Complimentary made to order breakfast, complimentary drinks every night, friendly and detail oriented staff.
• Nothing.

“I would recommend this hotel to any traveler! I absolutely loved it! One of the best I've been in!”

May 23, 2007 by Cherie M. from Glen Gardner, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[5]

• The room was well appointed.
• The restaurants had something to be desired.

“The hotel itself was very clean and well appointed. However, while it is probably a good location within the city for the weekday business traveler, the area had very little going on over the weekend for fun seekers. In fairness, there was always the subway to get to other parts of the city but being pregnant I wanted to stay nearby to eat. This unfortunately meant dining at the mediocre Chevy's restaurant.”

May 21, 2007 by Donita from Fort Wash, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Amenities - health club, breakfast, location.
• Radio could not pick up stations and NYC has great stations. Internet is as slow as dial up.

“Besides being seriously overpriced, I really like this hotel. Rooms are large and convenient. Staff very friendly and helpful. Many locations in the hotel for using internet, all were just inordinately slow.”

May 15, 2007 by Ned from Charlotte, NC
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• Suites and price.
• Ambience.

“Good place to stay if you have business in the financial district.”

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Amenities at Embassy Suites Hotel New York, New York City

AM/FM Alarm Clock Coffee Maker in Room Fitness Center or Spa Free Newspaper Hairdryers Available

Mini Bar Modem Lines in Room Restaurant Television with Cable