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Ramada Plaza Suites and Conference Center 3-star

One Bigelow Square, Pittsburgh, PA

PINNACLE AWARD WINNING PROPERTY
www.plazasuites.com

Located in Downtown Pittsburghs historic Grant Street district, the Ramada Plaza Suites Hotel & Conference Center is conveniently located off of I-579 and the Sixth Street exit.[more]

  • Amenity Highlights — Pets Allowed, Fitness Center or Spa, Babysitting/Child Services, Business Center, Restaurant
  • Average User Rating: 9.0 [rate it]
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User Reviews for Ramada Plaza Suites and Conference Center, Pittsburgh

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.0] • Staff:[9.0] • Location:[8.5]
Based on 537 user ratings

Sep 14, 2008 by Barb from Littlestown, PA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • We were upgraded to a suite which gave us extra room.
  • The pool was not available on Sunday evening.

“The place was great. Our suite was very nice, the location was convenient to downtown shopping and restaurants, and the shuttle service was very wonderful in taking us to places beyond walking distance. Great experience!”

Sep 9, 2008 by Jb from Akron, OH
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • The location, decor, convenience, price and customer service far exceeded my expectations.
  • View was disappointing.

“Great downtown hotel with super comfy beds, helpful staff and great customer service.”

Sep 9, 2008 by Joene from Arcanum, OH
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Friendly staff and excellent location.
  • Hotel room was small.

“The hotel's location is excellent, within an easy walk of much to see. The room itself was small, but clean. We did not have time to use the pool or other facilities. The cookies at check-in were a nice touch and staff was very friendly and helpful.”

Sep 8, 2008 by Connie from Bountiful, UT
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[6] • Location:[9]

  • The location and shuttle service was wonderful.
  • Parking cost was very expensive.

“We were so delighted to find that the hotel was within walking distance of all the places we wanted to see in Pittsburgh. They also provided a shuttle service free of charge to any place downtown that we wanted to see. The rooms were very comfortable. We did not hear anything at all. We loved the small office area for computer WiFi service. All in all, we were very pleased and have recommended to many of our friends.”

Sep 8, 2008 by Lori from Russell, PA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[6]

  • Loved the corner room.
  • Hated the location and trying to park there.

“It was a very cozy, homey, room with a great view. Very friendly and helpful staff.”

Sep 6, 2008 by Trish from Las Vegas, NV
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • I felt comfortable as soon as I walked into the lobby.
  • My room was laid out a little weird but it was ok.

“The hotel was comfortable and tastefully decorated. The common areas were clean and comfortable. I did not have much time in the hotel on this trip so I did not get to check out the fitness center or restaurants but I will definitely stay there again if I return to Pittsburgh.”

Sep 5, 2008 by Kate from Fort Loramie, OH
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • The service was excellent and it was very clean and nice.
  • Had to use valet and bell boy.

“Overall we loved this hotel. We have never stayed anywhere with valet and bell boys before, so that was strange for us. Also the free shuttle was late and we ended up not being able to use it. Overall this was a great experience though!”

Sep 4, 2008 by Dina from Morgantown, WV
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Everything.

“Large rooms. Very clean. Good neighborhood, lots of historical buildings. Very safe. Helpful staff. A great hotel!”

Sep 4, 2008 by Ken from Monroeville, PA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Location and the hotel in general.
  • Room just a bit small.

“Very clean and attractive hotel with a great location with Subway stop across the street. Friendly staff and overall great hotel.”

Sep 4, 2008 by Len from Sparta, NJ
Overall Rating: 2 Overall user rating
Cleanliness:[2] • Staff:[6] • Location:[9]

  • Vicinity to business meetings.
  • Smoking rooms stink.

“A smoking room that absolutely stunk - it even got into my business clothes that I hung up in the closet.”

Sep 3, 2008 by Melissa from Nicktown, PA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • The service, room location, and complimentary cookie/water.
  • Room layout was somewhat odd, but still ok.

“I will definitely recommend this hotel to others as well as stay there again anytime I'm in downtown Pittsburgh (either for business or leisure).”

Sep 2, 2008 by Sam from Odenton, MD
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Staff was exceedingly friendly.
  • Parking was too expensive.

“The Doubletree Downtown Pittsburgh was very conveniently located for a walk to PNC Park and to The Strip. The staff was very friendly and eager to help. The room was nice both in size and appearance. The bed was very comfortable. I would look to stay here first the next time I go to Pittsburgh.”

Aug 31, 2008 by Tim from Edgewood, MD
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[10] • Location:[9]

  • Location.
  • Smoking room.

“I was very disappointed about the fact that we had a smoking room.”

Aug 31, 2008 by R.B.H. from Waban, MA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[8]

  • Very nicely decorated, large rooms.
  • Doormen wasn't at all attentive; bar is great but floor needed behind bar was a mess.

“Very nice, centrally located, updated hotel. 4 stars.”

Aug 25, 2008 by John from Hamilton, OH
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location was perfect-room size was perfect (we upgraded to "suite")- treated like we were important.
  • Pool/club people did not like kids- very smart/short/rude with kids-made us feel uncomfortable.

“We wanted downtown appeal for shopping/atmosphere/sight seeing/baseball/etc. This hotel has close proximity to all including tram system which was able to take us anywhere in city we wanted. Weather wasn't great, so being close to tram entrance station was great. Hotel shuttle also was a big plus. Try to walk by a staff member without them saying hello or have a great day. It won't happen.”

Aug 25, 2008 by Carol from Woodbridge, CT
Overall Rating: 7 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[7]

  • Suite rooms are spacious and lovely.
  • Wake-up call was 15 minutes late.

“Lovely hotel. Quite a few errors, however, during my short stay - charges on my bill that were not mine, bringing the wrong order in the restaurant, wake up call 15 minutes late and then not by phone but by someone banging on the door. (totally inappropriate).”

Aug 21, 2008 by Marc from New Castle, PA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Very clean, modern and it's in a good location.
  • $20 per night for parking. Expected for downtown though.

“The hotel was in a very appealing location. Close to hotspots, and easy to navigate from the hotel. The rooms were clean and attractive, and the view of the city as nice. The restaurant and bar has great food for all types of people. The staff was efficient and friendly. Overall, it was a pleasant experience.”

Aug 21, 2008 by Rosanna from North Royalton, OH
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Very friendly assistance and the warm welcoming chocolate chip cookie, excellent!
  • No refrigerator in room.

“First impression at front desk, very accommodating. The look of hotel and room simply beautiful. I will recommend this hotel to friends and family and on my future visits. Thank you.”

Aug 20, 2008 by Susan from Louisville, KY
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[10]

  • The staff for the most part was very friendly & helpful with most of are needs.
  • The last day of our stay I noticed ants in our room & also the bath room, I let them know also.

“After traveling 7 hours with 2 kids, check in was great, staff was very nice. To say the least I was not very tire & needed a little TLC not attitude. We were happy to see he was still there the next day, he acted as if he remembered us from our last visit. People like him are far and too few now a days. Anyway the stay was fine, the parking was quick and easy in the garage. Location was fantastic we could get anywhere in and around the city very quickly, other than rush hour of course. The pool and workout area were very nice and well kept. The hotel itself was spotless, we did not order room service this time, but last time we stayed it was always speedy and hot when it arrived.”

Aug 19, 2008 by Larry from Noblesville, IN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • The location next to the Subway system was wonderful.
  • The entrance/exit to the hotel parking garage was inconveniently located.

“With the hotel being located just a block away from the Subway system, getting to the other end of downtown was a snap. The room was fantastic as was the service. The only problem we had was trying to get into the parking garage during rush hour traffic.”

Amenities at Ramada Plaza Suites and Conference Center, Pittsburgh

  • AM/FM Alarm Clock
  • Babysitting/Child Services
  • Business Center
  • Coffee Maker in Room
  • Fitness Center or Spa
  • Free Newspaper
  • Hairdryers Available
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Television with Cable
Hotel Representatives:

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