Hilton Austin

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User Reviews for Hilton Austin, Austin

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Sep 14, 2008 by Rachael from Farmers Branch, TX
Overall Rating: 6
Cleanliness:[7] • Staff:[4] • Location:[7]

• It had a cool gift shop.
• The staff was less then inviting, and they gave up wrong directions twice.

“The facility was nice, what you would expect from a Hilton. The parking there was really a pain and way too expensive. The staff was not inviting and couldn't give directions.”

Sep 12, 2008 by Mike from Minerva, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, great quality and good value.
• Parking is expensive.

“Great views, great pool, great location, nice comfortable room.”

Sep 11, 2008 by Rusty from Bay City, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• The employees were very friendly. Good fitness center.
• Homeless person asked for me money in the lobby men's room.

“The hotel is clean and friendly staff, enthusiastic employees. The fitness center has all new cardio equipment as well as a good variety of free weights. Easy walking to the action on 4th and 6th streets. Car valet service was prompt and efficient and taxis quickly arrived. Recommend if visiting UT student and they want to show you 6th street - no driving!”

Sep 10, 2008 by Debi from Dallas, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved our corner, spacious room. I loved the large, open lobby.
• Not enough light to get ready by. The light in the bathroom was very dull.

“The Hilton in Austin was fabulous. We loved our stay and would most definitely stay again. Great location, clean and we loved the workout facilities, pool and spa!”

Sep 10, 2008 by Rick from Conroe, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Good location, friendly staff.
• A lot of construction around hotel. $15 to park car.

“Met my needs perfectly. Great location to downtown destinations.”

Sep 10, 2008 by Sam from Middle Island, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was top notch.
• Internet was not free.

“For anybody looking to stay in downtown Austin, this Hilton was in a great location and within walking distance to most attractions. We had a north facing room and the nighttime view was spectacular. This is a Hilton so they will try and nickel/dime you, but there was nothing we needed that was of any charge (for a longer stay, being charged for internet would have been annoying though). If you stay on the weekend and are able to check in before 7, there is lots of free parking on the street.”

Sep 9, 2008 by Drue from Bothell, WA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[8]

• NA.
• There was road construction on a road next to hotel, not hotel's fault, but a bit of an nuisance.

“Hotel was great, would recommend hotel.”

Sep 9, 2008 by Giulia from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything! Location, view, comfortable bed.
• They don't have Comedy Central. Hallway on 12th floor smelled bad.

“This hotel is awesome! I'd stay there again in a heartbeat.”

Sep 7, 2008 by Melissa from Nacogdoches, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice bed coverings.
• Difficult to get to during Austin downtown people race.

“Very nice Hilton with an impressive lobby. Unfortunately we were just there for sleeping.”

Sep 7, 2008 by Jaren from Mesa, AZ
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[6]

• Only the over all look of the hotel, bed was comfy also.
• High price for parking with no other options.

“Average at best. Parking was 16 dollars a night with no options nearby. Clean with a comfortable bed. Kings are always unavailable here as well, go figure. 3 star at best.”

Sep 5, 2008 by Andy from Houston, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location is great.
• Too used to free WiFi at other hotels.

“Great location. Good facilities. No free WiFi.”

Sep 5, 2008 by Xavier from Houston, TX
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[7]

• Location only.
• I've stayed at other Hilton's before, this one was disappointing. Omni hotel downtown is much better with an excellent staff and much cleaner.

“Not much to say, front desk staff was average, specially at checking time. Room was ok at best, in need of a serious remodeling, sheets were clean but smelled bad cleaning product. Self parking was awful, valet was too busy. I hope not to go back to this Hilton.”

Sep 4, 2008 by Neal from Atlanta, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location.
• Appeared to be a lot of loitering. Probably due to guest from hurricane evacuations.

“Decent rooms. Good location. A nice hotel. Just not my opinion of a 4 star. A nice 3 star hotel.”

Aug 19, 2008 by Gretchen from Lewisville, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very clean and well appointed.
• The loud bar area.

“Overall very pleased with this hotel. Convention was going on and the bar was full of loud, drunk patrons.”

Aug 15, 2008 by Jenny from New Orleans, LA
Overall Rating: 8
Cleanliness:[8] • Staff:[5] • Location:[8]

• It was clean.
• The bar should stay open until 2 am. It closed before the street bars did.

“The Hilton is always a great hotel. Very consistent quality. The staff was accommodating as they put our room across from our friends room. The rooms were neat, and the bedding comfortable. The parking lot was a pain to get out of as the credit card machine was not working properly and we walked down 11 flights of stairs to the lobby at 9 am to check out. The elevators were crowded, and there were people who had been waiting to get on for more than 20 minutes.”

Aug 14, 2008 by Dave from Wichita, KS
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• I liked the view on the West Side of the hotel.
• There was a handicapped convention during my stay.

“I like the hotel. The room was modern, clean, comfortable. It was smaller than the Omni or Hyatt, but the newness made up for it. I was pleased with the price for where I was in Austin.”

Aug 14, 2008 by Jonathan from San Angelo, TX
Overall Rating: 10
Staff:[10] • Location:[10]

• First class in every way!

“You can always expect the Best at a Hilton. From well appointed rooms to customer service they're serious about taking care of us.”

Aug 13, 2008 by Byronne' from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Location was great!

“We enjoyed our stay! We also appreciated the service we observed the staff display towards the Texas Advocate group who was onsite that weekend.”

Aug 13, 2008 by John from Mcallen, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Convenient to Downtown and UT.
• Parking choices were way overpriced, either $25 valet parking fee or $15 self parking fee.

“This is the first time I stayed since the hotel was renovated. The hotel is right across from the Austin Convention center and centrally located to either Downtown or UT area. The lobby coffee shop has Starbucks coffee as well as pastries and free Wi-Fi.”

Aug 13, 2008 by Jaime from Odem, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

• Location.
• Too many kids.

“Overall it met the needs of my travel.”

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Amenities at Hilton Austin, Austin

24 Hour Front Desk AM/FM Alarm Clock Business Center Coffee Maker in Room Fitness Center or Spa Golf Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable Tennis

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