Hyatt Regency Austin

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Sep 14, 2008 by Jessica from Universal City, TX
Overall Rating: 4
Cleanliness:[8] • Staff:[3] • Location:[7]

• It was clean and appeared classy.
• Hotel staff was snobby & unfriendly. Bed was insanely uncomfortable. Did not accommodate my requests.

“I understand requests such as floor level, balconies, etc aren't guaranteed. However, it felt like there was no effort made to accommodate any of my simple requests. I would not recommend this hotel for any leisure traveler. The bed was really firm and uncomfortable and the hotel itself seemed more concerned with needs of the business traveler. We were not satisfied with our stay. At all.”

Sep 14, 2008 by Jeff from Jacksonville, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[5]

• Courteous staff.
• Location.

“The rooms were clean and the restaurant satisfactory. The location was across the lake from downtown which meant that I had to drive to get anywhere rather than walk. The staff was friendly and very responsive.”

Sep 12, 2008 by Elizabeth from Houston, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Nice bar with friendly staff.
• It was fine.

“Very friendly staff. Recently renovated - a bit over-masculine decor in the rooms I have had the past 2 times, but otherwise quite attractive.”

Sep 8, 2008 by Sunny from Friendswood, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Very nice rooms and friendly staff.
• Parking for $11 per night. Guests should have free parking, simple.

“Nice beautiful hotel with moderately large rooms. The Atrium area looks very nice, especially when going up the clear window elevators. Staff was very friendly. The view was simply beautiful with the lake in front and downtown behind it. I believe all the rooms have a 32 inch flat screen TV, very nice. I wish I had stayed longer at this hotel instead of the Stephen F Austin Intercontinental, which wasn't bad, just small rooms and more vintage style.”

Sep 7, 2008 by Shaune from Sandia, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great atmosphere and attention to detail. Excellent front desk staff.
• Check out time was unclear. Housekeeping knocked at around 8:15 am.

“Hyatt Regency in Austin was an experience in itself. There was a great attention to detail that came through in the way, the staff treated us and the way the room was set up. Everything was clean as well as comfortable. The atmosphere was one of luxury, yet the interactions with everyone there made us feel very comfortable and casual. The workout room was an added bonus that really made our stay.”

Sep 6, 2008 by Maryann from Bellaire, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Recently renovated.
• Parking expenses.

“Great view from our room and nice beds.”

Sep 5, 2008 by Jim from Fort Worth, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very pleased with location. Very quiet!
• Parking was less than convenient.

“Excellent amenities. Very quiet. Beautiful and convenient location to downtown Austin, Congress Avenue, and Lamar restaurants and shops.”

Sep 4, 2008 by Margaret from Wichita Falls, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Large room and bathroom.
• I liked everything.

“Every thing was perfect from the bellman who welcomed us, check-in, and every time I was a hotel employee, they spoke and asked if there was anything they could do to make our stay better.”

Sep 4, 2008 by Ann from Orange, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Newly renovated rooms and gym.
• Valet was swamped at times.

“The Hyatt Austin went out of it's way to help accommodate us.”

Sep 4, 2008 by Maui from Katy, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the location of the hotel.
• I did not like how they charged for things.

“The hotel was beautiful, centrally located between the downtown scene and the bohemian S. Congress area of Austin. The room was decorated in a sophisticated contemporary style that my wife and I adore so much, (some hotels are still in the late 90's). The only things we did not like were the amenities that we had to pay for, that we never paid for in other 4 star hotel stays. For instance, the WiFi, we never had to pay for that before. Also, my wife and I went to have breakfast at one of the restaurants there that had an ok breakfast buffet, or brunch as they called it. It wasn't the best breakfast we've had, but when we got the bill we really woke up! $18.50 for one person, for that? I've never spent $40 for a mediocre breakfast buffet, not even at an expensive hotel! Bottom line, the location, and stay were great but the amenities were less then adequate.”

Sep 3, 2008 by Billie from San Marcos, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Accommodating to our very late check-in after our wedding.
• Parking was a distance from hotel.

“I went for our wedding night, since we will be going on our honeymoon later on in the month. I must say when I called and told them we would not be checking in until 1am the hotel staff was very accommodating. We were late risers and had one of the best brunches ever. If you just want a weekend getaway, the Hyatt is most certainly the place to be.”

Sep 3, 2008 by Eva from Houston, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Comfortable bed, nice bathroom.
• During the night, the room was warm.

“Great location, nice amenities, comfortable room.”

Sep 2, 2008 by Ian from Houston, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location and price.
• Quality and price of breakfast.

“Great location on bat bridge, short walk to downtown, quality hotel and room.”

Sep 2, 2008 by Jr from Newark, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good location, attractive appearance, parking is convenient and reasonable.
• Had no dislikes on this visit.

“This hotel is adjacent to the scenic walking/running paths of Town Lake, next to the Congress St bridge where the bats have a colony, and a few blocks from downtown and SoCo (Southern Comfort). Pool and exercise facilities are very good.”

Sep 2, 2008 by Genna from Keller, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the cleanliness and modern room. Very comfortable!
• That we didn't stay longer!

“The hotel was very comfortable and relaxing. We wish we had more time to stay at the Hyatt and would highly recommend it to anyone! Great rooms, very clean, friendly staff. Excellent!”

Aug 31, 2008 by Jennifer from Houston, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[6]

• It was clean and nice and centrally located.
• The hotel is on the other side of the river to the actual downtown and they nickel and dime you.

“It was a nice hotel, but more for business travelers. I expected it to be in the downtown area, it was on the river -- on the other side.”

Aug 30, 2008 by Judy from Gulf Breeze, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient to Conference Center.
• Bathroom was too small.

“Very nice, but should not be 4 star. Double beds? Not many around any longer.”

Aug 29, 2008 by Sherry from Bossier City, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The service personnel, cleanliness and convenience.
• Prices for parking, coffee and meals.

“Rooms are clean, up to date with all the expected conveniences. Staff is friendly, helpful and out of sight unless you need them!”

Aug 29, 2008 by Brad from Ridgefield, CT
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Great renovation! Simple design, easy!
• Atrium layout.

“This place was great! The staff was very friendly & professional. The new renovation was up to date, stylish and comfortable. Easy in/out!”

Aug 27, 2008 by Robbe from Dallas, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Staff was very friendly.
• Elevators were not working properly for first day.

“Great location, convenient to getting around Austin.”

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Amenities at Hyatt Regency Austin, Austin

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services

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