Renaissance Austin

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User Reviews for Renaissance Austin, Austin

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Sep 10, 2008 by Will from Houston, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location.
• Proximity/access to covered parking.

“Good location. Would prefer to stay here during my future visits. One complaint, the Republican Convention was on and I was told that they would not allow for volume on the TV because of the piano player. Luckily the remaining patrons all voted for the TV over the piano. If this would not have been allowed I would never stay here again. I can't fathom the concept that piano music is more important then this country's presidential race.”

Sep 5, 2008 by Ana from Euless, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very well located.
• No toothpaste provided.

“This is a very nice hotel, I strongly recommend this hotel, it is nice and quiet.”

Aug 30, 2008 by Bruce from Waco, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent staff service.
• Limited parking.

“Great location, hotel and staff.”

Aug 9, 2008 by Richard from Houston, TX

Cleanliness:[8] • Staff:[9] • Location:[10]

• Location, availability of free self-parking, very friendly staff.
• Rooms have no safe, minibar, refrigerator, or microwave oven. Also very poor lighting. Length of hangers don't fit in closet.

“The Renaissance is a beautiful hotel in a beautiful and convenient location. The rooms lack a safe, minibar, refrigerator, and microwave oven. Also, the rooms have very poor (dim) and unflattering lighting and for some strange reason, the hangars do not fit in the closet lengthwise (door to back wall) so clothes wrinkle easily. The lobby cafe is very expensive as is the restaurant for the quality. At breakfast I had to be moved to another table because of ants at the first one. I also noticed the air vents in the ballroom were filthy. I did enjoy the free self parking and the outstanding staff. I would definitely return because of the staff!”

Aug 7, 2008 by Jennifer from Leander, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the room and the hot tub.
• Nothing. I liked it all.

“It was a wonderful hotel I loved it and the staff was really great the room was wonderful bed was very comfortable too and we had a wonderful view.”

Aug 5, 2008 by Sarah from Houston, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great Staff!
• Fee for internet/ WiFi.

“This hotel was really very nice. It's in a great location and offers many amenities. The only drawback for business travelers has to pay a fee to access the internet from your own computer. However, I would stay here again.”

Jun 3, 2008 by Benjamin from North Richland Hills, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Fabulously friendly and helpful staff; clean, nice room.
• There were no bellhops or valet staff at the entrance to help us with our luggage or park the car.

“We were pleased with our stay. The staff was very friendly and when we asked for a baby crib to be brought to the room, it arrived in minutes. (We have waited hours at other hotels.) The room was comfortable, clean, and attractive. The lobby/courtyard area is very nice. We will recommend this hotel to friends and family.”

Apr 7, 2008 by Brian from Dallas, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Details were well planned out.

“Very nice. Great location and somewhat of a resort hotel feeling with the spacious lobby area with the high ceilings and glass elevator.”

Apr 4, 2008 by Debbie from Jonestown, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was amazing. Everyone said hello when you passed by.
• The blood Mary's in the bar were great but costly.

“The hotel was recently remodeled and beautiful. The walk-up restaurant in the atrium was trendy and very reasonable.”

Mar 26, 2008 by Ray from Corpus Christi, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location, Attractive, Clean, Comfortable.
• Parking.

“Excellent accommodations. Short on parking.”

Mar 13, 2008 by Sarah from Mckinney, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• It was so luxurious and the staff was great.
• The pool area could have been cleaner.

“This hotel was fabulous. Great relaxing atmosphere, friendly staff, and wonderful location. Loved the closeness to great shopping, walking paths and a great view of Texas Hill country.”

Mar 5, 2008 by Alison from Austin, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Great hotel, beautiful.
• Couldn't move us to a king size bed.

“Nice hotel, great staff. Enjoyed the party we attended in the ballroom.”

Mar 5, 2008 by Ginger from Sugarland, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The updated rooms and linens.
• No mini bars in rooms.

“I really felt like I got an awesome hotel.”

Feb 27, 2008 by Chris from Missouri City, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Customer Service and overall quality of the hotel.
• No covered parking.

“Excellent hotel.The restaurant is A+The rooms are very nice.”

Feb 1, 2008 by Gale from Fort Worth
Overall Rating: 4
Cleanliness:[9] • Staff:[4] • Location:[9]

• Beautiful RICH building.
• Do not accommodate handicap.

“I have handicap parking because of knee problems - The group I was visiting had to put luggage in basement because rooms were not ready it was 9:30 pm at night when they got luggage. THEN, they would not let me use the elevator - I had to walk steps - I am barely able to walk on flat ground. And the young lady I was visiting had injured both ankles in a soccer match so her ankles were both aced. She had to walk the steps as well. This is very poor service. We had attended this event 2 other times and never have we been treated like this. We are not allowed to use the pool or workout areas either and we paid $209 a night for a room”

Dec 19, 2007 by Chris from Lago Vista, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This was an awesome place to stay!
• Hmmm, valet parking supervisor was an idiot!

“This was an unexpected and pleasant surprise, desk lady set us up with a king bed, on a night the place was hosting many company Christmas parties, the hotel was filled to near capacity. This sweet lady gave us a really nice room, my wife was absolutely blown away! Thank you so much!”

Dec 15, 2007 by Aryn from San Antonio, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Beautiful lobby, large room.
• TV was on the blink.

“Nice hotel in a great location.”

Dec 15, 2007 by Lee from Brenham, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Great location & facility.
• Nothing comes to mind.

“Always a pleasure staying at the Austin renaissance. Easy access to major highways & lots to do nearby.”

Dec 13, 2007 by Rebecca from Rowlett, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• I loved the workout room and sauna and the fact they are open 24hrs. Very nice facility.
• Convention/party goers were very noisy in lobby area.

“Very pleased with upscale feel and decor. Room amenities were good quality fabulously comfortable bedding. The location is ideal for strolling the nearby stores and restaurants.”

Nov 28, 2007 by Bruce from San Antonio, TX
Overall Rating: 9
Staff:[9] • Location:[9]

• Very convenient to the arboretum area of Austin. Convenient to shopping, restaurants, and freeways.
• Found a dirty Q-Tip on the floor of the room when we checked in.

“Only stayed one night but I would recommend to stay at the Renaissance Austin to all my friends and family.”

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Amenities at Renaissance Austin, Austin

24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Babysitting/Child Services Barber Shop Barber/Beauty Shop Bath Tub Business Center Car Rental Desk Coffee Maker in Room Concierge Desk Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Iron Lounge

Maid Service Meeting/Banquet Facilities News Stand Outdoor Parking Outdoor Pool Parking Phone with data port Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Sauna Scuba Diving Secretarial Service Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Turndown Service Valet Parking Vending Machines Video Checkout Wake-up Service Water Skiing Wet Bar

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