Marriott San Antonio Rivercenter

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User Reviews for Marriott San Antonio Rivercenter, San Antonio

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Sep 4, 2008 by Jose from Garland, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location.
• Business Center was not open on time. Prepaid internet usage was not available at front desk only when business center was open.

“Hotel is in nice location. Easy to get around town from here.”

Aug 13, 2008 by Katie from Wichita, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location. Awesome bed and bedding.
• No free breakfast.

“We had an amazing time. It was worth it just for the location and bed. The staff was always friendly and the valet was very fast. This was the best hotel that we had ever stayed at.”

Aug 8, 2008 by Karen from Seabrook, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• I liked the housekeeper. She did great work.
• The outside view from my window was awful.

“The hotel is clean and well attended. The room is smaller than I expected and the bath is strictly utilitarian. The staff is excellent.”

Jul 31, 2008 by Delia from Wylie, TX
Overall Rating: 6
Cleanliness:[3] • Staff:[10] • Location:[10]

• Location was great, staff was very professional.
• The rooms smelled of mold, we were moved 3 times, still moldy. No amenities in room.

“The location was great, connected to mall on Riverwalk. Newer location on Riverwalk. Missed some of the charm. All of the rooms smelled heavily of mold, we were moved 3 times and couldn't get away from it. There were no basic amenities in the room. No fridge, no coffee, etc. There was a beautiful LCD TV in the room.”

Jul 31, 2008 by Amelia from Brownsville, TX
Overall Rating: 3
Cleanliness:[9] • Staff:[3] • Location:[9]

• The location.
• Room location and noise.

“The hotel is great. The room was right next to the ice machine and every time the ice dropped, we were awaken (hardly slept through the nights). The room size was so small and the air condition unit made a lot of noise.”

Jul 30, 2008 by Ane from Austin, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Wonderful bed and soft sheets!
• Valet parking was disorganized and untimely; I understand there was a lot of people at the hotel.

“I think it was a great place to stay. The feedback for the hotel would be the valet parking situation (especially since it's almost $30 per night). At almost any hotel in San Antonio you need to valet park the car and it is very expensive. You do have the option to park it yourself, but it is very expensive as well.”

Jul 24, 2008 by Sharon from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The friendliness and helpfulness of the staff.
• We were not given a parking pass which caused us to be double billed.

“All of the staff, I encountered, were very friendly. The person who checked us in even gave us a river view room. The concierge was helpful in selecting local restaurants and was even able to provide a menu for the restaurant. The room was very comfortable and clean.”

Jul 23, 2008 by Charles from Houston, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Attractiveness, in house Starbucks, convenience to River Walk.
• No balconies.

“Excellent hotel. Room service is exactly on time. I would stay there again.”

Jul 23, 2008 by Jon from Madisonville, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location and very friendly staff.
• Pool had many unsharpened kids ruined swimming desires.

“Very best beds we have slept in for a hotel. Hotel was very well maintained. Great location to the River Walk. Really great food but a little high priced.”

Jul 22, 2008 by Andrea from Cypress, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[9]

• Location to the Riverwalk and sites.

“Overall, everything was clean and nice, but customer service was extremely lacking.”

Jul 22, 2008 by Chere from Georgetown, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great room, great location, perfect getaway.
• Twenty bucks to park my own car.

“The hotel was clean and had a good smell (which is very important) it was in a very convenient location to the freeway, and was right on the Riverwalk. It was perfect for a short getaway from the children (even if only for a few hours).”

Jul 18, 2008 by Jacob from San Antonio, TX
Overall Rating: 4
Cleanliness:[9] • Staff:[2] • Location:[10]

• Elegant yet business.
• The service desk didn't have their heads together.

“The hotel was beautiful everything went well. The big disappointment was checkout. It took about 15 min. The manager was training an employee. He kept having to repeat the checkout. It was embarrassing as if I was the cause for the 7 people behind me being delayed. Then we had to pay 45$ (2 cars) for parking.”

Jul 17, 2008 by Leslie from Houston, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• The rooms were spacious and the beds were comfortable.
• The bathroom was small with an odd closet.

“Enjoyed the hotel. There were a couple of conventions there which made it a little noisy and crowded in the lobby and elevator. Would stay there again.”

Jul 11, 2008 by Suzanne from Fort Worth, TX
Overall Rating: 5
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great Location and services.
• The room was very small, was very damp and was very warm.

“I loved the public areas of the hotel and its location on the Riverwalk with adjacent areas to RiverCenter Mall. However, the room was so small and cramped that we didn't have room to move. Also, the room was very warm causing us to turn the AC down to 58 in order to be livable. Also, the room was damp - too much moisture in the air. There is no way the room was 5 stars. There is not free high speed internet (even starbucks and burgerking offer that!). The bathroom was ok, not fabulous. I guess I expected more for such a pricey place.”

Jul 11, 2008 by Sam H. from Mclean, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and services.
• None.

“It's situated in a friendly location adjacent to the river. A promenade along the river sides can be taken easily by just exiting through the lobby doors to a rich selection of restaurants, river-side cafe's, stores, small boutique shops, stands, a mall, and throughout the splendid walk, one can experience the superb scenic landscaping. All the above within minutes from the hotel. On my next trip to Texas, I will definitely stay at the same Marriott hotel.”

Jul 7, 2008 by George from Atlanta, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location was excellent for the purpose of my trip; free way close.
• Parking rate is outrageous.

“Close to Riverwalk, shopping at Macy's, and other downtown restaurants. Oh yes, the Alamo is close by, not the arena - the real McCoy.”

Jul 3, 2008 by Robert from Frisco, TX
Overall Rating: 6
Cleanliness:[10] • Staff:[3] • Location:[10]

• Phenomenal Location.
• Front Desk Clerk at check-in was rude.

“The hotel is really nice and in a great location, however my first impression via my check-in clerk was cold and unfriendly. That aside my stay was very nice.”

Jul 3, 2008 by Robin from Killeen, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Loved the location and the easy check-in/out, the convenience of valet parking was wonderful.
• Turned down air but our room wouldn't cool enough for the down bedding, which was wonderful if we weren't hot!

“My family and I had enjoyed and get such a nice place to stay. We loved it! The hotel was everything we hoped it would be.”

Jul 3, 2008 by Sonia from Troy, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• We loved the pool! It's huge, and the location is great.
• Rooms are small.

“Our kids and us loved the huge pool, hope to get that hotel again because it's a few steps away from the mall and Riverwalk. We had a good time!”

Jul 3, 2008 by Darla from Lindale, TX
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[10]

• Indoor/outdoor swimming pool with pool side bar.
• Hotel room shower was not clean enough. Prior to the first shower there were long dark strands of hair against the shower wall.

“Overall, a very nice stay. Friendly staff. Kids loved the swimming pool. Hotel is attached to shopping mall and river walk -- very convenient location.”

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Amenities at Marriott San Antonio Rivercenter, San Antonio

24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Babysitting/Child Services Barber/Beauty Shop Bath Tub Business Center Car Rental Desk Childrens activities City Center Coffee Maker in Room Concierge Desk Connecting Rooms Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Ice Machine In Room Movies Indoor Pool

Iron Lounge Maid Service Meeting/Banquet Facilities News Stand Outdoor Pool Parking Phone with data port Phone with speaker Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Sauna Secretarial Service Shower TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Valet Parking Video Checkout Wake-up Service Water Skiing

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