Hyatt Regency San Antonio

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User Reviews for Hyatt Regency San Antonio, San Antonio

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Sep 5, 2008 by Martha from Andrews, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Atmosphere, friendliness, the part that it was right there by the Riverwalk and many restaurants.

“This hotel for starters was very clean, staff is very friendly. The presence of water running through the middle of the hotel is a plus.”

Sep 2, 2008 by Chris from Georgetown, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Drunks in the hall making a racket at 2:30 am.

“Awesome! Beautiful facility, great staff and did I mention the location is perfect!”

Aug 30, 2008 by Tim from San Angelo, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient to attractions.
• Swimming pool was horrible.

“Very nice hotel on the river walk. Convenient. Everything you need is in walking distance. Swimming pool facilities are very cramped and unattractive.”

Aug 26, 2008 by Michael from Groves, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everyone was extremely nice! Location was great!
• Valet, do it yourself.

“My wife and I thoroughly enjoyed our stay! This hotel is top notch, and we will stay here again!”

Aug 21, 2008 by D from Mesquite, TX
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• It was located right on the Riverwalk.
• We were not informed that it was going to cost 23 dollars a day to park.

“We enjoyed our stay and would be likely to visit it again. The pool on the roof was pretty cool.”

Aug 14, 2008 by Pam from La Porte, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Right on the Riverwalk.
• Price of food and drinks.

“We had a wonderful time, enjoyed walking down the Riverwalk, they could keep the water a little cleaner a lot of trash get tossed in.”

Aug 14, 2008 by Vickie from Richmond, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the location on the River Walk in San Antonio. The exercise room was spectacular.
• The double bed was too small - upgrade to queens.

“This hotel is one of the most convenient to the River Walk in San Antonio. Everything is right there. Parking is high, but it is high anywhere in the area. The only complaint we had was that the double beds were too small - queens would be much better.”

Aug 14, 2008 by Tanya from Liberty Hill, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The hotel was located perfectly on the Riverwalk and the hotel was beautiful.
• Housekeeping left my room askew.

“My family enjoyed our stay, our room was beautiful (my 6 year old son loved the floor to ceiling window). We all enjoyed the pool and pool area. The view from roof top at night was breathtaking.”

Aug 13, 2008 by Deanus T. from Katy, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff and help for the handicap.
• I hated that rigged fridge with stuff for sale, I just need an empty fridge!

“Excellent locale for Riverwalk and Alamo access. Very friendly staff. Excellent food. Impressive.”

Aug 12, 2008 by Dominic from Upland, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nothing.

“Great hotel. Great city. Clean, friendly, and attentive to patrons needs.”

Aug 7, 2008 by Tracie from Eunice, LA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• Enjoyed the location, kid friendly, beautiful lobby, comfort in rooms, clean, great pool, loved it.
• We enjoyed everything about this hotel.

“This hotel was one of the nicest we have ever stayed at. We enjoyed the comfort of the rooms, the excellent location, the beautiful pool and friendly staff.”

Jul 23, 2008 by Fred from Chula Vista, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• The close proximity of the Riverwalk and Alamo location.
• Pizza man was not allowed to deliver directly to room.

“Overall was a wonderful stay for us on our honeymoon. The hotel staff was more than glad to put us up in a room overlooking the Alamo. It was a beautiful view. Thank you Hyatt Regency!”

Jun 4, 2008 by Aimee from Bossier City, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and updated decor.
• Their swimming pool was too small and too shallow.

“Our overall experience was great (except for the pool). We were hoping to swim but the deepest part of the pool was a little over 4 feet and it was crowded.”

Jun 4, 2008 by Jennifer from Haltom City, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Decor of room.
• The bed was hard.

“Hotel was very chic and the decor was fabulous. Was the first time I've taken my shoes off in a room to feel how luxurious the carpet was!”

May 29, 2008 by Greg from The Woodlands, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The service is beyond compare. The restaurant menu was limited, but the food was excellent. Great location central to everything.
• We enjoyed everything about it.

“The hotel is on the River walk across the plaza from the Alamo, across the street from the Buckhorn saloon & 2 doors down from the Rain Forest Cafe (a must do for families with young children). You can't beat the location. The rooms are small but comfortable, the service is excellent. We arrived 2 hours before our check-in time & there was no problem getting into our room.”

May 28, 2008 by Rhonda from Dallas, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• The bed. Beds make or break hotels for me. So far, Sofitel Hotel in New York has by far the most comfortable bed. Second, Downtown Miami Hyatt.
• That there were no windows viewable in the bedroom.

“The hotel staff upgraded us without being asked. The executive suite they put us in was such a pleasant surprise. I love the Hyatt!”

May 28, 2008 by George F. from Desoto, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Service was excellent, staff was helpful and friendly.
• Most 4 star hotels offer complimentary hotel coffee in the lobby, At the price the Hyatt charges that should be standard.

“Hyatt is known for its attention to service, The Hyatt Regency San Antonio delivers that same quality of service you expect. The staff is friendly, knowledgeable and very helpful. The earth tones are warm and give you the feeling that your in a private home rather then a hotel room. The pool and gym is smartly located on the roof top area as not to disturb guest and allows the guest to tan, workout or cool off in the pool. The only issue I personally had was for the money that Hyatt charges, they should provide complimentary coffee and water in the lobby.”

May 24, 2008 by David from Waco, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[10]

• Staff was very helpful, friendly, to us and our child. Very helpful with directions to places we wanted to visit. Very good experience with the staff.
• View, and on our second night there the beds were not changed they were just made up.

“Overall location to all we wanted was great. Staff was great. Would have preferred a better view. I think a mini fridge to hold things like medicine would have been nice and a microwave in the room. Most 3 star are below will have mini fridges and microwaves. It may have just been the room we were in. Having bed linens changed everyday would have been nice also.”

May 23, 2008 by Deb from Houston, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location on the Riverwalk.
• Would have liked an outside view.

“This hotel is in an outstanding location, with easy access to the San Antonio Riverwalk and the River center Mall. Very nice lobby and excellent jazz club.”

May 22, 2008 by Laura from Mckinney, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[10]

• It is modern, clean, and comfortable. The location is the ideal and the staff are extremely helpful. The pool and fitness center are a great plus!
• Expensive! Great room but everything else is costly. Not even free coffee!

“This hotel is overall a really great stay. The rooms are modern, clean, and comfortable. There is a pool and bar on the roof as well as a fitness center that you will use more than you would think! The staff is very helpful with directions and things to do. The location is awesome! Walk right onto the River Walk out of the hotel. Downsides: Don't bother going to the hotel spa. The staff is rude and charged me $50 just to cut my cuticles on my toes and paint them- no massage or filing. Everything is expensive at this hotel. They don't even give you coffee for your room and charge you an extra $1.50 for a Starbucks you could get around the corner. So bring some coffee and a banana for those on a budget. Don't park at the hotel. You can park around the block for $7 and you won't need you car much unless you are going to Sea World. They charge $25 a day. Also- we never saw anyone eating at the restaurant except for their expensive brunch.”

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Amenities at Hyatt Regency San Antonio, San Antonio

24 Hour Front Desk Babysitting/Child Services Bar/Lounge Business Center Coffee Maker in Room Express Checkout Hairdryers Available Laundry/Valet Services Meeting/Banquet Facilities

Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Pool Room Service Safe Deposit Box Shops/Commercial Services Television with Cable

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