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Doubletree Hotel San Antonio Airport 3-star

37 Ne Loop 410, San Antonio, TX

Texas warmth meets Spanish Colonial Elegance at the Doubletree Hotel San Antonio Airport. You're just 3 minutes from the airport, in the heart of the Loop 410 Business District.[more]

  • Amenity Highlights — Fitness Center or Spa, Restaurant, Airport and local trasportation within a 2 mile radius., Coffee Maker in Room, Hairdryers Available
  • Average User Rating: 8.5 [rate it]
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User Reviews for Doubletree Hotel San Antonio Airport, San Antonio

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[8.5]
Based on 2037 user ratings

Sep 5, 2008 by Paid T. from Waco, TX
Overall Rating: 2 Overall user rating
Cleanliness:[4] • Staff:[4] • Location:[10]

  • The food at the restaurant was good but very expensive.
  • The elevators do not work, not fair with all clients & hotel restroom were dirty.

“The food at the restaurant was good but very expensive. The elevators do not work, not fair with all clients & hotel restroom were dirty. There were spider webs in our restrooms and it was very cold in the room. The location was very good it was nearby 2 malls and other restaurants. Do not go to TGI Fridays our waitress did not wash her hands! Warning! Overall it was an ok visit with the exception of the stuck elevators and no air in the elevators and we were late 30 minutes to where we had to go to. They also did not offer anything for our suffering.”

Sep 4, 2008 by Leslie from Lake Jackson, TX
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[9]

  • Beautiful pool area (overall beauty of hotel and room).
  • Our room had a couple of minor maintenance issues.

“We were very happy with the beauty of the hotel, inside and out, especially the pool area and room. The friendly and helpful staff made up for a couple of minor maintenance issues. I especially appreciated the coffee service with liquid creamer. Coffee and cookies go so well together for a late night snack.”

Sep 4, 2008 by Sherman from Austin, TX
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Perfectly adequate for my purposes.
  • The large outdoor sign was unlit, which made finding the hotel difficult at night.

“Nicely designed hotel overall, well-appointed rooms (though mine felt a bit on the small side). Not overly elegant, but certainly upscale. Very comfortable and functional. I'd definitely consider it again if staying in the San Antonio area. The only negatives were:1. The unlit sign on the street which made it difficult to find in the dark (I almost drove past, since there was a lighted restaurant sign just below it on the same supports).2. Some of the bathroom fixtures seemed a bit worse for wear and should probably be replaced/upgraded to give a better impression of quality.”

Sep 3, 2008 by Deb from Cleveland, TX
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[9]

  • Location, friendly staff.
  • Needed update on decor.

“A very nice hotel with a great location and friendly staff.”

Sep 3, 2008 by Krishna from Corpus Christi, TX
Overall Rating: 4 Overall user rating
Cleanliness:[3] • Staff:[7] • Location:[6]

  • The cookies given at check in were delicious.
  • Sand in the bed sheets, small bathroom, AC temperature was poor.

“We were unable to cool the room off, the AC unit could not keep the room about 77-78 degrees, the bathroom was tiny, very limited cable channels, we found sand in one of the beds but because it was late at night, we just slept on top of the covers.”

Aug 23, 2008 by James from Rockport, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[7]

  • Customer oriented.
  • Poor service in restaurant, but it was near closing time.

“All hotel employees were extremely courteous and took care of our needs. I would recommend this hotel and would stay there again myself.”

Aug 21, 2008 by Jay from Houston, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Like the furniture in the rooms and they did not smell old and musty.
  • AC was not cooling that well.

“Hotel was definitely good for the price. It was better than the previous two hotels I had stayed while in San Antonio. The only negative was that the AC was not cooling that well and got a bit hot. Pleasant stay.”

Aug 21, 2008 by Ruby from Conroe, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Great location, close to everything important to us.
  • None.

“Need more coffee cups. The cups were only good for 1 drink in the morning. No extra cups for tea or coffee in the afternoon. Otherwise, it was a very pleasant stay.”

Aug 20, 2008 by Shelley from Wall, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Pool, beds and location.
  • No refrigerator in room.

“Everyone was very friendly and the room was wonderful!”

Aug 19, 2008 by Jessica from Brownsville, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Very convenient for shopping.
  • The closing hours of the swimming pool.

“Everything seemed very good and comfortable.”

Aug 19, 2008 by Kimberly from San Diego, CA
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Coffee pot in room.
  • Small bathroom. No WiFi.

“Nice & conveniently located & near great restraints & a gentleman's club too.”

Aug 14, 2008 by Laura from Gun Barrel City, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Check-in was quick, and the chocolate chip cookies were great.
  • Air conditioning was not cool enough.

“Nice room, pool area was beautiful; staff was all friendly and prompt.”

Aug 14, 2008 by Gopal from Frisco, TX
Overall Rating: 5 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[7]

  • Hotel had a nice reception and the pool area. It was comfortable. Toiletries were nice.
  • The rooms looked old. The plumbing and electrical outlets were coming out.

“Overall, the hotel was comfortable. Otherwise, the hotel decor, reception and the pool area was good.”

Aug 12, 2008 by Betsy from Leander, TX
Overall user rating
Staff:[7] • Location:[6]

  • Quiet.
  • Internet connection.

“A bit out of the way, but ok.”

Aug 12, 2008 by Yaung from Round Rock, TX
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[6] • Location:[5]

  • Nice open lobby; beautiful pool.
  • Location somewhat hard to get to.

“Pros: Short drive to downtown San Antonio; decent breakfast buffer, though pricy. Beautiful garden level pool. Cons: Experience could have been better if hotel would honor Hilton Honors Gold VIP status. Cable channel selections were limited, and the signal reception poor. The rooms were equipped with flat panel TVs, however.”

Aug 12, 2008 by Roger from Fort Pierce, FL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very nice overall.
  • Hard to find due to road construction.

“Pleasant staff, quick check in, and very clean with a great bed.”

Aug 11, 2008 by Bill from Murfreesboro, TN
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[6] • Location:[6]

  • Exercise room.
  • Internet slow and cumbersome, Business room occupied with kids!

“Location is tough to get to, internet issues from wireless to plug in. Not good. The rooms ok but windows open to walk way so curtains need to close to avoid people walking and looking in. Suppose to be a good hotel.”

Aug 11, 2008 by Liz from Houston, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Clean and comfortable and very friendly, helpful staff.
  • Air conditioning did not get cool enough in our room.

“Overall, pleasant stay with desired facilities.”

Aug 9, 2008 by Bryant from Waxahachie, TX
Overall Rating: 2 Overall user rating
Cleanliness:[7] • Staff:[4] • Location:[3]

  • Attractive adobe style.
  • It's 100 degrees in San Antonio. A/C in both our rooms struggled at best to bring temperature to 85.

“Hotel is very attractive. Not very friendly, but they do give you a cookie. Difficult to get to with construction. The biggest problem is A/C system. I didn't complain because both my rooms had problems, I knew it was an overall condition. Just dealt with it. Also 2 bed rooms are doubles, not queens. Only 1 to a bed.”

Aug 8, 2008 by Elias from Lampasas, TX
Overall Rating: 7 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Very clean room.
  • Very noisy, can hear all hallway traffic.

“The hotel itself is very appealing. The staff is very helpful and friendly. My only discomfort was that I could hear all hallway traffic noise. Maybe the room location had something to do with it. Overall very satisfied.”

Amenities at Doubletree Hotel San Antonio Airport, San Antonio

  • Airport and local trasportation within a 2 mile radius.
  • Coffee Maker in Room
  • Fitness Center or Spa
  • Hairdryers Available
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • VIP Rooms/Services

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