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Doubletree Hotel San Antonio Airport
37 Ne Loop 410,
San Antonio, TX
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Average User Rating: 8.5 Cleanliness:[9.0] • Staff:[8.5] • Location:[8.5] Based on 2037 user ratings |
Sep 5, 2008 by
Paid T. from Waco, TX
Overall Rating: 2
Cleanliness:[4] •
Staff:[4] •
Location:[10]
“The food at the restaurant was good but very expensive. The elevators do not work, not fair with all clients & hotel restroom were dirty. There were spider webs in our restrooms and it was very cold in the room. The location was very good it was nearby 2 malls and other restaurants. Do not go to TGI Fridays our waitress did not wash her hands! Warning! Overall it was an ok visit with the exception of the stuck elevators and no air in the elevators and we were late 30 minutes to where we had to go to. They also did not offer anything for our suffering.”
Sep 4, 2008 by
Leslie from Lake Jackson, TX
Overall Rating: 9
Cleanliness:[8] •
Staff:[10] •
Location:[9]
“We were very happy with the beauty of the hotel, inside and out, especially the pool area and room. The friendly and helpful staff made up for a couple of minor maintenance issues. I especially appreciated the coffee service with liquid creamer. Coffee and cookies go so well together for a late night snack.”
Sep 4, 2008 by
Sherman from Austin, TX
Overall Rating: 8
Cleanliness:[9] •
Staff:[9] •
Location:[8]
“Nicely designed hotel overall, well-appointed rooms (though mine felt a bit on the small side). Not overly elegant, but certainly upscale. Very comfortable and functional. I'd definitely consider it again if staying in the San Antonio area. The only negatives were:1. The unlit sign on the street which made it difficult to find in the dark (I almost drove past, since there was a lighted restaurant sign just below it on the same supports).2. Some of the bathroom fixtures seemed a bit worse for wear and should probably be replaced/upgraded to give a better impression of quality.”
Sep 3, 2008 by
Deb from Cleveland, TX
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[9]
“A very nice hotel with a great location and friendly staff.”
Sep 3, 2008 by
Krishna from Corpus Christi, TX
Overall Rating: 4
Cleanliness:[3] •
Staff:[7] •
Location:[6]
“We were unable to cool the room off, the AC unit could not keep the room about 77-78 degrees, the bathroom was tiny, very limited cable channels, we found sand in one of the beds but because it was late at night, we just slept on top of the covers.”
Aug 23, 2008 by
James from Rockport, TX
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[7]
“All hotel employees were extremely courteous and took care of our needs. I would recommend this hotel and would stay there again myself.”
Aug 21, 2008 by
Jay from Houston, TX
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[8]
“Hotel was definitely good for the price. It was better than the previous two hotels I had stayed while in San Antonio. The only negative was that the AC was not cooling that well and got a bit hot. Pleasant stay.”
Aug 21, 2008 by
Ruby from Conroe, TX
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[10]
“Need more coffee cups. The cups were only good for 1 drink in the morning. No extra cups for tea or coffee in the afternoon. Otherwise, it was a very pleasant stay.”
Aug 20, 2008 by
Shelley from Wall, TX
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Everyone was very friendly and the room was wonderful!”
Aug 19, 2008 by
Jessica from Brownsville, TX
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“Everything seemed very good and comfortable.”
Aug 19, 2008 by
Kimberly from San Diego, CA
Overall Rating: 10
Cleanliness:[9] •
Staff:[10] •
Location:[10]
“Nice & conveniently located & near great restraints & a gentleman's club too.”
Aug 14, 2008 by
Laura from Gun Barrel City, TX
Overall Rating: 9
Cleanliness:[9] •
Staff:[8] •
Location:[9]
“Nice room, pool area was beautiful; staff was all friendly and prompt.”
Aug 14, 2008 by
Gopal from Frisco, TX
Overall Rating: 5
Cleanliness:[7] •
Staff:[7] •
Location:[7]
“Overall, the hotel was comfortable. Otherwise, the hotel decor, reception and the pool area was good.”
Aug 12, 2008 by
Betsy from Leander, TX
Staff:[7] •
Location:[6]
“A bit out of the way, but ok.”
Aug 12, 2008 by
Yaung from Round Rock, TX
Overall Rating: 7
Cleanliness:[8] •
Staff:[6] •
Location:[5]
“Pros: Short drive to downtown San Antonio; decent breakfast buffer, though pricy. Beautiful garden level pool. Cons: Experience could have been better if hotel would honor Hilton Honors Gold VIP status. Cable channel selections were limited, and the signal reception poor. The rooms were equipped with flat panel TVs, however.”
Aug 12, 2008 by
Roger from Fort Pierce, FL
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Pleasant staff, quick check in, and very clean with a great bed.”
Aug 11, 2008 by
Bill from Murfreesboro, TN
Overall Rating: 7
Cleanliness:[7] •
Staff:[6] •
Location:[6]
“Location is tough to get to, internet issues from wireless to plug in. Not good. The rooms ok but windows open to walk way so curtains need to close to avoid people walking and looking in. Suppose to be a good hotel.”
Aug 11, 2008 by
Liz from Houston, TX
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“Overall, pleasant stay with desired facilities.”
Aug 9, 2008 by
Bryant from Waxahachie, TX
Overall Rating: 2
Cleanliness:[7] •
Staff:[4] •
Location:[3]
“Hotel is very attractive. Not very friendly, but they do give you a cookie. Difficult to get to with construction. The biggest problem is A/C system. I didn't complain because both my rooms had problems, I knew it was an overall condition. Just dealt with it. Also 2 bed rooms are doubles, not queens. Only 1 to a bed.”
Aug 8, 2008 by
Elias from Lampasas, TX
Overall Rating: 7
Cleanliness:[10] •
Staff:[10] •
Location:[8]
“The hotel itself is very appealing. The staff is very helpful and friendly. My only discomfort was that I could hear all hallway traffic noise. Maybe the room location had something to do with it. Overall very satisfied.”
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