La Mansion Del Rio

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User Reviews for La Mansion Del Rio, San Antonio

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Aug 18, 2008 by Jolene from Paris, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff, great location, very nice hotel.

“We opted for a room with a view of the river, however our view was obstructed by a tall tree. We asked the staff if there was any way to move to another room with a better view and they were happy to help us find the perfect room.”

Jul 9, 2008 by Oscar from El Paso, TX
Overall Rating: 8
Cleanliness:[7] • Staff:[5] • Location:[8]

• I liked the location & the lobby area.
• I didn't like that the room did not have a safe in it & was rather small.

“Overall, the hotel was fine for a short stay.”

Jul 9, 2008 by Nancy from Quincy, IL
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[10]

• Great location to all the fun things to do in SA. Very clean.
• I felt we were given a sub- standard room on a higher floor and away from the better parts of the hotel.

“Great if you are a regular paying guest. We even asked for a room upgrade and were not given that opportunity.”

Jul 8, 2008 by Sandra from Houston, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[9]

• The location, cleanliness and service.
• Housekeeping staff made way too much noise in the morning when people are trying to sleep.

“The hotel has a great location and the rooms are very clean. The hotel itself is gorgeous and well maintained. The pool area was nice, but it was swamped with young kids splashing and making lots of noise so my husband and I could not relax there. Check-in was easy and the valet service was prompt and courteous. The front desk staff could not have been any nicer. Despite the fact that we placed a do not disturb sign on our door, housekeeping was in the hall outside our room (apparently cleaning rooms nearby) and making an unacceptable amount of noise-loud voices, doors slamming, etc at 9:30 in the morning. I like to sleep in when I am on holiday and did not appreciate the noise level in the morning. I hope they do something to remedy the noise level in the morning.”

Jul 8, 2008 by Kimberly from Austin, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Perfect location with direct access to the River walk.
• The hotel only offers valet parking at $28 a night (city parking garage is across the street).

“This is a beautiful hotel and has a direct entrance to the River walk. When I arrived I was advised that the hotel's parking garage is valet only at $28/night and the alternative was to park across the street in a public parking garage at $7/night (no in/out privileges). The valet did offer to unload my bags so that I would not have to carry them from the garage which was a nice option. Upon check in, my bed preference was not available but the staff was very friendly. The hallways and elevators in the area of the hotel where my room was located were extremely hot (I did ask a hotel member if this was normal and was told yes. I did notice that the temperature was cooler on the other side of the hotel, not sure why. The room accommodations were gorgeous and very clean. It would be awesome to have a view of the Riverwalk on my next stay (my balcony overlooked the parking garage). Overall, the location and decor of this hotel made for a nice getaway.”

Jul 2, 2008 by Ed from Cedar Park, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great decor, terrific air conditioning.
• Sunday buffet needed reservations - we didn't have them.

“Great place to stay, fun, clean, right on the river walk, convenient and neat.”

Jun 29, 2008 by Tyler from Cedar Creek, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[8]

• I liked the room ended up in, nice room with nice view.
• Dark hallways, first room was in dark hallway with no windows.

“If you stay here then ask for a room with windows. I told staff I was unhappy with my room and they eventually moved me to a room with a window view.”

Jun 28, 2008 by Patricia from Spring, TX
Overall Rating: 6
Cleanliness:[8] • Staff:[9] •

• Bed was comfortable.
• No free coffee - too many extras you had to pay for.

“Hotel was alright, but way to pricey when it came to things like free coffee in the morning.”

Jun 16, 2008 by Libby from Mandeville, LA
Overall Rating: 4
Cleanliness:[7] • Staff:[8] • Location:[10]

• Location.
• Across from pool on 1st fl young families on both sides.

“The location was fabulous but we stayed in the punishment room.we arrived one day early and paid full freight our first nite and the priceline rate the following two nites.the room was across from the pool on the first floor with young families surrounding us.crying babies,tweens slaming doors and yelling at 11 o'clock at nite and sick, crying babies at 5 o'clock in the morning.our bathroom plumbing was broken.we could not take a bath only a shower.we did not have a rubber shower mat and if we filled the tub with shower water we had to plug it with a wash cloth.we could not open our curtains to let the sun in because the world passed in front of our room.this could be a 4 star hotel but it did not include our room.”

Jun 16, 2008 by Shavonne from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Right on the river and classic.
• The room could have been more opulent for 4 stars.

“You will love staying at La Mansion Del Rio. It is classic San Antonio elegance, right on the river. La Mansion is surrounded by fabulous restaurants and shopping and sightseeing. See the Alamo, eat fabulous food, stroll along the romantic river and never have to get in a car!”

Jun 16, 2008 by Bill V. from Riverside, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Very well maintained for an older building. Great location and would recommend this place to anyone.
• The room we were assigned to was near the elevator which was heard from the room all the time.

“Very well maintained for an older building. Great location on the Riverwalk and would recommend this place to anyone. The only negative was the sound of the elevator from the room all day and night.”

Jun 15, 2008 by Roberto from Claremore, OK
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[7]

• Location.
• The room I was placed in for 7 days.

“The hotel is ok. Just imagine 7 days in a room with no windows and on top of that minimal privacy.”

Jun 15, 2008 by Amy from Mechanicsville, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great location, friendly staff, nice room.
• Halls and elevator were not air conditioned and it was hot!

“I would recommend this hotel. Great location on the river walk, room was nice, clean, updated interior, and staff very helpful.”

Jun 9, 2008 by Sam from Pearland, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Riverwalk.
• Far end of the river walk.

“Clean and large rooms. Friendly staff.”

Jun 8, 2008 by Devin from West Columbia, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Extremely friendly and helpful staff.
• Hallways and elevator a little warm.

“We loved this hotel. Great room with a balcony overlooking the river. Best staff we have ever dealt with.”

Jun 4, 2008 by Manish from Union City, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[10]

• Location, that was the highlight of this hotel. Right on the Riverwalk. Great surroundings.
• Staff was not very courteous. They were not ready to provide 2 queens beds in the room.

“Overall a good experience.”

Jun 3, 2008 by Jeffrey from Park City, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location and beautiful hotel. Would Highly recommend.
• Had to pay for parking. Would prefer it to be part of the price of the room.

“Great experience, awesome location on the Riverwalk. Wish there was a hot tub.”

Jun 2, 2008 by Chris from Olathe, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and character.
• Slow elevator on one occasion.

“The hotel was wonderful. The location was perfect. I would suggest this hotel to anyone.”

May 30, 2008 by Shawn from Wichita Falls, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, room and overall experience.
• Nothing.

“The room was fantastic and our own little balcony was superb. Location is great for all activities. The staff were extremely helpful and very friendly. We did not want for anything. I would recommend this to anybody interested and do hope to go back sometime soon. I will stay no where else.”

May 30, 2008 by Debbie from Grand Prairie, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very convenient to the River Walk (right out the door)!
• The pool closes at 10 pm which is very normal for most hotels.

“The room was very nice and quite. Our room was a balcony room that overlooked a main street (no street noise.”

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Amenities at La Mansion Del Rio, San Antonio

24 Hour Front Desk AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Express Checkout Free Newspaper Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Mini Bar No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable