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Omni San Antonio Hotel 4-star

9821 Colonnade Blvd, San Antonio, TX

Luxury hotel that offers scenic views of the Texas Hill Country and the downtown San Antonio skyline.[more]

  • Amenity Highlights — Pets Allowed, Fitness Center or Spa, Free Parking, 24 Hour Front Desk, Bar/Lounge
  • Average User Rating: 8.5 [rate it]
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User Reviews for Omni San Antonio Hotel, San Antonio

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[9.0] • Location:[8.5]
Based on 1001 user ratings

Sep 9, 2008 by April from Laredo, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Clean and comfortable.
  • Nothing the stay was great.

“This was a great hotel. Very nice overall.”

Aug 22, 2008 by Gina from Arlington, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • The indoor pool.
  • The room temperature of the indoor pool area was a bit cool the first day.

“This was our third stay at the Omni in San Antonio. The convenient location, friendly staff and indoor pool always keep us coming back.”

Aug 22, 2008 by David from Dallas, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[6]

  • The staff was the most friendly and helpful of any hotel I've stayed at.
  • The location was not ideal.

“The staff made this hotel one of my favorites. Every where you turn you get a friendly person. The bed was also very comfortable and the room was nice and clean.”

Aug 21, 2008 by Imelda from Mcallen, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Staff went above and beyond being helpful.

“Excellent hotel located close to some major locations.”

Aug 20, 2008 by Lara from Baytown, TX
Overall Rating: 7 Overall user rating
Cleanliness:[5] • Staff:[9] • Location:[8]

  • Staff was extremely nice.
  • Hotel did not attempt to accommodate room requests.

“Hotel is nice but not a 4 star rating. Rooms are older and had a musty smell. Lobby and group accommodations were nice, but not 4 star. Updates are necessary.”

Aug 16, 2008 by Donald from Lumberton, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Reasonably priced, good food, good pool and spa area, also security for the parking lot was noticed.
  • Can not say anything negative about it.

“I would recommend this hotel to others.”

Aug 12, 2008 by Monique from Austin, TX
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Very good gym and decor.
  • The kids that were playing in the gym.

“My room had a king size bed and I had two children. I needed to pay more upon arrival to get two double beds. It was clean but the AC had a dripping noise that lasted all night. It would not stop unless the AC was running.”

Aug 10, 2008 by Tracy from Christoval, TX
Overall Rating: 10 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[9]

  • Hotel was very nice, had an indoor pool, something for my kids to do when it was raining.
  • No continental breakfast.

“The hotel was very nice, very much a four star. Although the outside pool was dirty, it had a very nice inside pool, which was just perfect for my family when it was raining outside. Staff very friendly, very helpful. But you do get charged for bottled water in your room, charged for use of robes, charged for extras in the fridge. Overall we had a very nice stay, would definitely stay there again.”

Aug 9, 2008 by Lynn from Richmond, TX
Overall Rating: 9 Overall user rating
Cleanliness:[7] • Staff:[9] • Location:[9]

  • Great size room with comfortable bed & appeared clean.
  • Although carpet looked clean, my son's white socks turned black after awhile.

“Would definitely go back again. Experience was awesome. Hotel just needs to make sure they are vacuuming & cleaning the carpet in the rooms on a regular if not daily basis. Although the carpet appeared clean, my son's white socks turned dirty after awhile.”

Aug 9, 2008 by Ignacio from Freer, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Everything.
  • None.

“I have stayed here before, always satisfied. The staff is friendly and make you feel welcomed.”

Jul 28, 2008 by Linda from Lohn, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Shuttle service was great, swimming pools excellent.
  • Overpriced room service for meals, no late checkout available.

“Very friendly staff, my $12.50 breakfast ended up costing $25.68 after fees, room was comfortable, don't use the iron, they leaked yellow water.”

Jul 21, 2008 by Paul from Dallas, TX
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[8]

  • Clean pool and nice workout facility.
  • No free continental breakfast.

“Very good hotel. Staff was very accommodating and room were clean and spacious.”

Jul 20, 2008 by Dena from Houston, TX
Overall Rating: 4 Overall user rating
Cleanliness:[4] • Staff:[4] • Location:[9]

  • The bed was comfortable.
  • We were given a very small room that had not been cleaned or used in a long while.

“No one to help with the luggage. The room itself was very, very small and had obviously not been cleaned or used for a long time.”

Jul 17, 2008 by Cathy from Richardson, TX
Overall Rating: 6 Overall user rating
Cleanliness:[10] • Staff:[7] • Location:[10]

  • Very clean with many comforts and convenient.
  • Wild young children in the pool and hot tubs after 9 pm.

“This is the 3rd time we've stayed. 1st two visits were wonderful and everyone made us feel like kings. This visit we felt ignored and when we did get help we felt like an inconvenience. We only stayed one night but really looked forward to relaxing in the pool and hot tub that evening. Both pools and hot tubs had very young, loud, splashing children in them until after 11:30 pm.”

Jul 15, 2008 by Grace from San Angelo, TX
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[8]

  • The bedroom is separate from the front room.

“I thought this hotel was nice. I feel they should offer more children's TV channels. I have not yet heard back from them regarding this matter.”

Jul 14, 2008 by Jean from Whitney, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Comfortable, convenient and clean.
  • Does not apply.

“We have been very pleased.”

Jul 14, 2008 by Adrian from Pearland, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Location, cleanliness, professional staff.
  • Indoor pool was freezing.

“Great hotel for the price. Clean, professional staff.”

Jul 11, 2008 by Laurie from Leander, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very Friendly Staff and most helpful.
  • Price.

“We had a wonderful time however the restaurant was very expensive but great food.”

Jul 10, 2008 by Joni from Mcallen, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Comfortable beds and kid friendly.
  • The use of the Business center was expensive.

“The staff was very friendly. We were greeted by everyone. The children were given a bag of goodies and there were games available to borrow. The fitness room is great and the kids loved the indoor pool.”

Jul 8, 2008 by Stuart from Gatesville, TX
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[7]

  • Location was excellent for our needs, access to both loops in town was easy and plenty of business located nearby.
  • Outdoor pool could have been a little cleaner.

“Excellent location with security in parking lot always. Someone at front door to assist you if needed clean, comfortable rooms, excellent staff, always helpful, plenty of businesses located near and easy access to both loops in town for making travel around town much easier.”

Amenities at Omni San Antonio Hotel, San Antonio

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Free Parking
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Mini Bar
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Television with Cable
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