Doubletree Club Orange County Airport

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User Reviews for Doubletree Club Orange County Airport, Santa Ana

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Sep 12, 2008 by Debbie from Schertz, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The staff was wonderful!
• Location was ok.

“Everyone was so nice at this hotel. The beds were ok, the rooms were clean and the restaurant good.”

Sep 11, 2008 by Jerome from Miami Beach, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice staff and complimentary parking.
• Limited dining options.

“Nice business location and one of the few remaining hotels with complimentary parking. Friendly staff and good service.”

Sep 11, 2008 by Norma J. from Costa Mesa, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• The bed was extremely comfortable.
• Jacuzzi and pool have a view of the highway, not at all private.

“The Double Tree was a great for the price, we had corner room and it was peaceful and quiet. Our room was exceptionally clean and the bed was so comfortable, I'd go back just for that.”

Sep 5, 2008 by Jackie from Santa Ana, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Nice, clean, soft beds, cool AC.
• The one set of elevators.

“When we arrived the room was not ready and we had to wait half a hour. However the hotel did give us tickets for free breakfast. Other than that the room was nice, comfy bed, cool ac nice view. Parking was kind of far from the front door and there was only 1 set of elevators so it took a little long to get up to our room. Otherwise great hotel.”

Sep 3, 2008 by Shelly from Banning, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Great and friendly staff.
• Double beds--too small.

“Right off the freeway, clean, excellent staff-let us check in early with my grandkids. Room was nice.”

Sep 2, 2008 by Lecia from Beverly Hills, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[2] • Location:[1]

• The bed was comfortable.
• The staff needs boot camp training in hospitality.

“The room itself was comfortable but the restroom had a stench. Someone left a box of arm and hammer odor absorber outside my room as if to say I had an odor. I found it offensive and despite my complaint, the general manager has not responded.”

Aug 31, 2008 by Fred from Riverside, CA

Cleanliness:[10] • Staff:[9] •

• Convenient, comfortable, great price, very good service. Just what I wanted.
• What's not to love?

“Altogether a really good place to stay. The parking is free and close. The rooms are well-appointed. The service is friendly and professional. Location near freeways is great. I appreciate the chocolate chip cookie whenever I check in. That's a nice touch.”

Aug 27, 2008 by Jeff from Rancho Cucamonga, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Staff and patio next to lake.
• Small fitness center.

“Super friendly staff, extra clean, comfortable beds and pillows, no charge for parking.”

Aug 20, 2008 by Sam from San Diego, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[4]

• Bed and towels.

“Very nice hotel for the price. Did not like all the construction around the hotel and the limited parking. There was some kind of event there and the parking space was taken by the event goers rather than having the parking spots reserved for the guests.”

Aug 20, 2008 by Yd from Calabasas, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[7]

• Very clean room, good quality sheets and towels.
• Parking not enough spaces, additional parking far.

“Convenient location. Very clean room, good quality sheets and towels. Down comforter. Cleaning staff do a very good job. My only complaint is that there is not enough parking and additional parking is far, about 200 yards.”

Aug 15, 2008 by Connie from Piedmont, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Warm Chocolate Chip Cookies, pillow, blanket, bathroom amenities.
• Not enough parking spaces.

“Happily surprised how nice the hotel was.”

Aug 15, 2008 by Deb from Burnsville, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was very helpful.
• Construction in area caused power outage.

“Beautiful hotel. Quiet. Easy access from freeway. Staff was very friendly and helpful.”

Aug 14, 2008 by Rick from Bluffdale, UT
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Off the beaten path but yet centrally located to every attraction we attended.
• Nothing.

“Very clean room and facility. Fast check in and easy parking.”

Aug 13, 2008 by Trent from Sunnyvale, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[8]

• Location.
• Local power company shut down the grid Saturday.

“Only complaint is the local power company shut down the grid Saturday, which made showering/getting ready difficult. Hotel should have a back-up emergency generator for cases such as this.”

Aug 6, 2008 by Sally from Mill Valley, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[5]

• The rooms were clean.
• I was disappointed with the location and pool.

“This hotel is perfect for business traveler but not for family.”

Aug 5, 2008 by Yesenia from Fontana, CA
Overall Rating: 8
Cleanliness:[5] • Staff:[10] • Location:[8]

• Had nice decor.
• Got a smoking room - one of us has asthma and we were not able to request a non-smoking room.

“Overall, it was nice and in a convenient location.”

Aug 3, 2008 by Bill from Arlington Heights, IL
Overall Rating: 3
Cleanliness:[3] • Staff:[8] • Location:[2]

• Free parking.
• The room smelled moldy and the glasses we were given were dirty.

“Not a high quality hotel like we expected.”

Aug 1, 2008 by Melissa from Victorville, CA
Overall Rating: 1
Cleanliness:[5] • Staff:[5] • Location:[5]

• The cookie and the shower head.
• The smelly room.

“My boyfriend and I were given a room with two beds that smelled really bad of smoke. Being non-smokers this greatly affected our ability to sleep and generally hang out in the room.”

Jul 31, 2008 by Shaun from Las Vegas, NV
Overall Rating: 3
Cleanliness:[7] • Staff:[2] • Location:[7]

• Not much.
• The air conditioner in the room did not work. It was terrible. The staff did not care.

“Front desk staff was unhelpful. Air conditioner was not working the room. Beds are very small.”

Jul 29, 2008 by Christopher from Palm Springs, CA
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[7]

• Location/room size/price.
• Smoking room that was reeking of smoke smell.

“I requested a non-smoking room on check in and was told there were none. The smoking room stunk to the high heavens although the decor and size were quite nice. If public buildings restrict smoking, how can hotels have smoking rooms? If I had the choice of returning, I would only stay in a non-smoking room.”

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Amenities at Doubletree Club Orange County Airport, Santa Ana

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Free Local Telephone Calls Free Newspaper Free Parking Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Television with Cable

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