Extended Stay America Fresno/North

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User Reviews for Extended Stay America Fresno/North, Fresno

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Sep 14, 2008 by David from Elk Grove, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[8]

• It was clean.
• No coffee in lobby, or breakfast bar.

“Stay is great for a temporary relocation, but it is not ideal for a business traveler who is just there for one or two nights.”

Sep 1, 2008 by Kathy from Simi Valley, CA
Overall Rating: 4
Cleanliness:[9] • Staff:[2] • Location:[10]

• It was clean and it had a kitchenette.

“Too bad for us.”

Sep 1, 2008 by Matt from Lincoln, CA
Overall Rating: 2
Cleanliness:[5] • Staff:[4] • Location:[9]

• Location.
• Very noisy, a smoking room.

“Rooms are uncomfortable and dingy, way too much noise.”

Aug 20, 2008 by Frank from Porterville, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were great clean very nice and the staff was friendly.
• Did not have a pool or continental breakfast.

“Motel was clean and provided everything I needed was at a great location I had dinner at hotel for our anniversary and that was pretty close to the room. They even had a toaster not that I used it but I did use the coffee pot. I would stay there again.”

Aug 14, 2008 by Kevin from Arcata, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It had a kitchen, refrigerator and freezer.
• It did not have a hair dryer, or shampoo, conditioners.

“Good, clean and a great kitchen.”

Aug 14, 2008 by Morris from Redwood City, CA
Overall Rating: 1
Cleanliness:[6] • Staff:[5] • Location:[2]

• Nothing.
• Everything.

“We left that hotel after the first night because we could not stand it.”

Aug 13, 2008 by Susan from Coarsegold, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[3] • Location:[8]

• Location.
• Request for more pillows met with disdain, never got them.

“A good, no frills.”

Aug 3, 2008 by Paul from Miami, FL
Overall Rating: 1
Cleanliness:[2] • Staff:[1] •

• None! Poor.
• Everything, service.

“Will not recommend!”

Jul 28, 2008 by Sandy from Magalia, CA
Overall Rating: 1
Cleanliness:[8] • Staff:[5] • Location:[8]

• Friendly staff.
• Had to change rooms 3 times in two nights.

“This is my second experience with this hotel chain in two different cities with the first experience ending with a broken refrigerator that flooded the bathroom and carpeting. My second experience was worse; I had to change rooms three times for a two night stay due to the malfunctioning room equipment. The first room had a bathroom that was under construction. The second room had a broken air conditioner and the third room had an in room smoke alarm with a dead battery, not good to wake up to at 3am. If you want a restful stay, stay somewhere else.”

Jul 19, 2008 by Mike from Lancaster, CA
Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, price, kitchen.
• The air conditioning was horrible and inadequate.

“It was clean and conveniently located. The room was 80 degrees when I arrived at 2 pm. I set the AC at 74 degrees and left until 11:30 pm. I returned to find the room 85 degrees. The front desk actually closes at 11pm. I reset the breaker for the AC, turned it off and then back on. When I left the room the next morning at 10:30 am it still had not achieved 74 degrees. The staff said the AC senses whether or not I'm in the room and won't turn on unless I'm there. Horrible policy.”

Jul 12, 2008 by Art from Genoa City, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great staff.
• Needs a little update. But nice.

“We arrived late in the evening and our room was assigned and waiting. We casually mentioned that after a long day in the National Forest we were looking forward to a hot shower and a good nights sleep. The desk clerk vanished and reappeared holding a big armful of new, clean, fluffy extra bath towels. Without any prompting. Nice proactive touch.”

Jul 11, 2008 by Susan from Tuolumne, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[8] • Location:[8]

• The management.
• A clerk.

“Our stay got off to a bad start but it was straightened out when we were able to talk to the management. A clerk should never be in a position dealing with the public. The hotel would do well by getting rid of him. Thank goodness he is not the management, his opinions were vetoed.”

Jun 29, 2008 by Jeff from Walnut Creek, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[5]

• Location.
• No breakfast, no free Internet.

“Just a motel six on steroids.”

Apr 27, 2008 by Vai from Fresno, CA
Overall Rating: 4
Cleanliness:[8] • Staff:[1] • Location:[9]

• Location is good, and room is clean.
• Shower water was very weak. Did not clean my room on time.

“I checked-in late at night, but the front desk did not put my record in the computer. So the next day someone came to check-in my room with another key. And at 2:15am someone knocked my door and woke me up. I could not believe this happen in this hotel. Also, when I requested to clean my room, they forgot and delayed two days to make it done. It is a very poor service in this Hotel.”

Apr 16, 2008 by Ray from Turlock, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Location.
• No trash can under kitchen sink.

“Good location.”

Apr 11, 2008 by Carla from Sun Valley, NV
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[8]

• Decent location.
• Slow drain, broken cook top element.

“It is in a decent location. Good for travelers who don't like a lot of frills, such as daily maid service, in room movies, or a pool, when they travel.”

Apr 10, 2008 by Shawn from Rancho Cordova, CA
Overall Rating: 2
Cleanliness:[3] • Staff:[7] • Location:[8]

• Nice part of town.
• Room was run down and not clean.

“Room was worn out. Bathroom light blinked like a strobe light. TV did not work. Air Conditioner was flaky.”

Apr 7, 2008 by Marina from Fresno, CA
Overall Rating: 2
Cleanliness:[2] • Staff:[9] • Location:[8]

• The Front Desk staff were sensational to assist me in all my needs, even though my room was a disaster.
• The room I had was completely a disaster. Heater N/A, tub would leek, phone N/A, 3 light bulbs N/A, leaves in the hotel room upon check-in.

“Front Desk Staff were sensational to assist me the best that they could with a room that had nothing good to mention. As an extended stay facility, being comfortable as a "home away from home" did not apply to me and my experience with my room. Horrible, heating problems, bad lighting, uncleanly, tub issues, etc. The only good thing was the staff who did their very best to assist me, thanks to them I made it through my weeks stay.”

Mar 30, 2008 by Ray from Turlock, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[8]

• Location.
• Dead bolt lock on door was broken off.

“Great location.”

Mar 15, 2008 by Ray from Turlock, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[7]

• Location.
• We were put in the "over flow" room.

“Put up in the "over flow" room even though the hotel was not full.”

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