Grand Sierra Resort and Casino

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User Reviews for Grand Sierra Resort and Casino, Reno

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Sep 11, 2008 by Destiny from Susanville, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Gorgeous.
• Room decor was old with bad bedding.

“Pleasant stay.”

Sep 10, 2008 by Tod from Daly City, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Great food, nice room, many activities within the hotel.

“Tremendous - great food (wonderful buffets, super upscale restaurants, and a nice cafe ), very nice room, and so many recreational activities with the hotel complex. The hotel is isolated - so, guests cannot go from casino to casino, as they could if they stayed in downtown Reno. However, the hotel is very close to the airport, and if a guest wants to go downtown, it is a 10 minute bus ride, (buses stop every hour in front of the hotel) and 5 minute cab ride, away.”

Sep 8, 2008 by Weiye from San Jose, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The beds were large enough.
• There was no coffee machine.

“The quality price ratio is reasonable.”

Sep 7, 2008 by Jean from San Jose, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• View from the room.
• Decor.

“We actually had a really good time. The room was perfect for what we needed which was to sleep.”

Sep 5, 2008 by Karen from Vancouver, BC CA
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[6]

• All amenities were available.
• Internet access was $20/hr.

“Overall the hotel was nice with all amenities but most of those amenities came with an extra cost.”

Sep 5, 2008 by Finn from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• It had everything, a casino, a business center, spa, gym, pool, nightclub, etc.
• I wish the different services (other than the casino) were open 24 hours.

“It was a great experience, all the staff was super friendly and nice. The room was big and spacious and clean.”

Sep 5, 2008 by Peter from Foster City, CA
Overall Rating: 6
Cleanliness:[5] • Staff:[9] • Location:[8]

• Family friendly, has pool and bowling, fun for kids.
• Room sofa and carpet looks very old and dirty, hall way is dark.

“Overall it is a good price for the hotel. Public place is nice, they have pool, bowling, golf range, and fun for kid. The room is big, but sofa and carpet looks are so old that you will think they are very dirty if you stay in hotel room instead of summit room. There is no coffee machine in room, and pool side party are so noisy in the middle of night during summer.”

Sep 4, 2008 by Paul from Alameda, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[4]

• Large hotel, clean and quite.
• Out of the way location.

“This use to be the MGM, then Reno Hilton hotel. The hotel is modern in the lobby, with a SBUX store. However, the rooms are still a bit outdated. No free in room WiFi. Room was clean and comfortable.”

Sep 4, 2008 by Cathy from Grass Valley, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Restaurant food was not very good and expensive.

“The hotel previously was the Reno Hilton. Now that it has changed hands allot of nice remodeling has been done. We enjoyed the wine bar!”

Sep 4, 2008 by Sharon from Truckee, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the decor, not a tacky casino.
• Only complaint - would have liked a bath tub.

“Grand Sierra Resort is the nicest hotel in Reno. The casino area is unobtrusive. The common areas are rather elegant, as was our room. The room was decorated in muted brown/black/gray tones. The bed was extremely comfortable. Nice touches like a safe and good-quality toiletries.”

Sep 4, 2008 by Lauren from San Rafael, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[8]

• It was really clean.
• It was depressing.

“The Grand Casino Resort was really nice. Our view was of some rock covered ceiling and a cement wall, but that sort of thing really doesn't matter much. And the staff was extremely helpful.”

Sep 3, 2008 by Anna from Lincoln, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[10]

• Lots to do.
• Loud music party at the pool below my room until 2 am.

“I will stay there again.”

Sep 3, 2008 by Norma from San Jose, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Great location, plenty of restaurants.
• Too many kids.

“We parked our car and never left the whole 3 days we were there. Nice pool, good food, it has it all.”

Aug 30, 2008 by Vickie from Carmichael, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• I have to name just one thing. It was awesome. Love staying there.
• Not much of a casino, needs more restaurants, restaurants were too expensive.

“Over all the hotel was great! We loved that we could go use the driving range without having to get into our truck. We went bowling in the hotel it was awesome. Our room was huge like a suite. We will definitely go back and stay there our next trip to Reno.”

Aug 28, 2008 by Tod from Daly City, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[5]

• Great buffets, great recreation.
• Room was disappointing (toilet leaked, lamp did not work).

“Very nice hotel. Many things to do without needing to leave the premises. Tremendous array of restaurants food quality and service is excellent. Very good housekeeping staff. Helpful business center. On the downside, the room was not great - leaking toilet, and non-working table lamp.”

Aug 28, 2008 by John from Los Altos, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Excellent location.
• Rooms are a little dated.

“Nice location, great pool (that I didn't use), nice casino.”

Aug 25, 2008 by Pete from Berkeley, CA
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[2]

• The size, cleanliness, safety were all terrible.

“Avoid at all costs unless one desires to stay in a mediocre, unsafe, dirty, firetrap.”

Aug 25, 2008 by Bill from Blaine, WA
Overall Rating: 2
Cleanliness:[8] • Staff:[9] • Location:[8]

• Broad range of excellent facilities including bowling alley, theatres, pool, restaurants.
• Noise.

“An excellent hotel in every way except for one major flaw or problem. We had room on the southwest side of the property which faces the swimming pool and airport. There was no noise from the airport. From 10:00 pm to 2:00 am, the pool area turns in to the Nikki Beach Night Club with 36 high watt speakers pointed at the hotel blasting Hip Hop, Rap and Rock music at concert levels non-stop for four hours. Needless to say it is impossible, I repeat impossible, to try to sleep until after 2:00 am. For a one night stay where you spend about 8 hours in bed before traveling on the noise was intolerable. My main disappointment was that they did not tell us about this nightclub and the noise when we checked in as the hotel has many rooms. My wife and I have stayed here before in the quiet areas and the stay was fine.”

Aug 25, 2008 by Felix from Reno, NV
Overall Rating: 1
Cleanliness:[8] • Staff:[4] • Location:[10]

• Location was good and the onsite port of subs was good.
• Many rooms including mine were never upgraded from decades ago.

“There are great rooms at this hotel however they also have whole floors with old poor quality rooms that were never upgraded to the 3/4 star range.”

Aug 24, 2008 by Bruce from West Hills, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Everything you need is within the hotel. Exceptional value.
• Room was not quite a 3 star.

“Entertainment food and rooms all at 1 location. Well located right off the 395 near the 80.”

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Amenities at Grand Sierra Resort and Casino, Reno

24 Hour Front Desk AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Business Center Casino Concierge Express Checkout Fitness Center or Spa Free Parking Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services