Holiday Inn Reno-Downtown

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User Reviews for Holiday Inn Reno-Downtown, Reno

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Sep 13, 2008 by Mary from Monroe, OR
Overall Rating: 5
Cleanliness:[9] • Staff:[8] • Location:[9]

• Pleasant staff, quick to take action to solve our problems. Lots of pillows.
• The rooms are noisy. We had problems with neighbors. Bed too hard.

“Good for business travel.”

Sep 10, 2008 by Mary from Rupert, ID
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[8]

• Very pleasant and quiet rooms.
• Need queen size beds.

“Nice place to stay but need to put in queen size beds in double bed units.”

Aug 28, 2008 by Steve from Vancouver, WA
Overall Rating: 2
Cleanliness:[4] • Staff:[5] • Location:[3]

• Rooms were a good value, clean.
• Casino was smoky, sleazy looking. I felt like I was going to be mugged if I won.

“Rooms ok, neighborhood is run down looking. Casino and so called coffee shop was the worst.”

Aug 27, 2008 by Cecelia from Napa, CA
Overall Rating: 1
Cleanliness:[2] • Staff:[3] • Location:[1]

• Not a single thing.
• Cops were there every night I stayed.

“NA.”

Aug 23, 2008 by Bren from Raudge City, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• NA.
• NA.

“I would never think of staying there.”

Aug 21, 2008 by Rachel from Eugene, OR
Overall Rating: 3
Cleanliness:[3] • Staff:[4] • Location:[3]

• Helped us find another hotel after over booking.
• NA.

“NA.”

Aug 9, 2008 by Tina from Oak Harbor, WA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[6]

• The courtesy of staff was impeccable; very much appreciated.
• Had to wait more than an hour to be picked up by shuttle; finally decided to walk back to hotel.

“Staff was more than accommodating to our needs going above and beyond their "duties". The pool was huge and very clean. The view from our room was also a plus. I highly recommend this hotel for both price and friendliness of staff.”

Aug 7, 2008 by Amy from Boise, ID
Overall Rating: 3
Cleanliness:[3] • Staff:[7] • Location:[2]

• It was near the interstate.
• The lobby stunk badly of cigarette smoke from the casino.

“I would not want to stay there again. Access to the pool was difficult, dirty, and seemed unsafe as anyone could enter the stairwell to the pool area. I was concerned that there was no visibility to staff/security in the stairwell or the pool. The room was fair, but smelled odd and seemed musty.”

Jul 25, 2008 by Clifton from Oakland, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[4]

• The staff was very good and they had good shuttle service to get around town.
• It was old and the rooms were small.

“The hotel was average. Thanks to the staff and the shuttle service it made my stay much more enjoyable if it were not for that.”

Jul 19, 2008 by Karen from Pendleton, OR
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[6]

• Downtown shuttle service, very nice drivers.
• Shuttle hours, inconsistence saw it running after hours.

“Very nice rooms, housekeeping staff greeted us with a good morning and a smile. The rooms were comfortable and clean. We are non smokers and had a smoking room. Staff ran air cleaner and room was great.”

Jul 17, 2008 by Ida from Pittsburgh, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Good location, nice and spacious room. Friendly and helpful staff.
• Location around the hotel was a bit shady.

“Very nice hotel. Has a small casino attached, but is far from main casinos in Reno. Clean, well furnished, excellent food in restaurant, helpful staff - highly recommend! Great value for price!”

Jul 16, 2008 by Jessica from Floriston, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• The staff was friendly.
• The view of the roof from our room.

“Overall, I was pleased with my experience.”

Jul 15, 2008 by Donna from Rancho Cordova, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Very easy to get to, the little casino attached is very fun.
• The pool had no easy access, only way was stairs and I can't do stairs, so no pool.

“We enjoyed our stay at the Holiday Inn Reno, we had fun in the casino there too.”

Jul 9, 2008 by Alison from Colfax, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[6]

• Coffee maker and internet access, comfortable bed and great pillows.
• Room carpets feel sticky, the parking lot and nearby streets have a lot of nefarious characters lurking about.

“Certainly adequate- not the best location safety-wise. But the beds are comfortable, they have great pillows, and the staff is friendly and helpful. Like all Reno hotels, there's the unpleasant smell of stale cigarette smoke in the lobby. Compared to my stay at the Reno Sands Regency just a week prior, though, the Holiday Inn seems like the pinnacle of luxury! I would definitely go back.”

Jun 16, 2008 by Lily from Provo, UT
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[6]

• Convenience to interstate.
• Not a good area of town.

“Convenient, clean.”

Jun 4, 2008 by Steve from Tempe, AZ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Convenient to airport, downtown and freeways.
• Not the best neighborhood.

“This hotel was easy to find for a first-time visitor to Reno and, although it's relatively close to the downtown casinos, it also has a decent little casino right on the premises. It's an older hotel, but it seems clean and well-maintained (except for a non-functioning ice machine on my floor, but there is one on every floor, so it was only a minor inconvenience). It was certainly adequate for my purposes and was a good value for the price.”

May 7, 2008 by Roger from Fallon, NV
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Nice restaurant attached to the hotel.
• Pool was very ghetto.

“Nicely appointed rooms. Older style hotel. Excellent food and free wireless internet.”

May 1, 2008 by Seymour from Benicia, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• The price was reasonable and, as long as a car was at my disposal, the location was ok.
• Off the beaten track.

“A typical Holiday Inn with the pleasant addition of a reasonable casino.”

Apr 29, 2008 by Dell from Grand Junction, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Easy access.
• No pool, but one was not expected.

“An excellent place to stay.”

Apr 17, 2008 by James from Dublin, CA
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[8]

• Rooms were very nice, clean, comfortable, and appealing.
• Too much smoke in the lobby and registration area.

“Overall, a very nice hotel.”

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Amenities at Holiday Inn Reno-Downtown, Reno

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Casino Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies

Internet Access Iron Laundry/Valet Services Lounge Modem Lines in Room Multilingual News Stand Outdoor Pool Parking Pets Allowed Pool Porters Public Address System Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Secretarial Service Security Sprinklers In Rooms TV Remote Control Television with Cable Vending Machines Video Checkout Wake-up Service

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