Eldorado Hotel and Casino

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User Reviews for Eldorado Hotel and Casino, Reno

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Sep 8, 2008 by Lynn from Boise, ID
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[5]

• Plenty of restaurants.
• This was a smoking hotel. Pool was closed.

“The room was very nice and the staff helpful although not always knowledgeable. Lots of restaurant choices. I wouldn't feel safe walking around the streets, skybridge to parking garage. Pool is seasonal and closes very early by 7 p.m. minimum.”

Sep 7, 2008 by Bryan from Palos Verdes Pen, CA
Overall Rating: 5
Cleanliness:[9] • Staff:[7] • Location:[9]

• Common areas were very nice.
• The air conditioner did not keep the room cool.

“The common areas of this hotel were very nice. The buffet was ok and our room would not cool below 75 degrees. I am not excited to return.”

Aug 30, 2008 by Patricia from Eagle, HI
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[8]

• Convenient.
• Needs refurbishing.

“NA.”

Aug 28, 2008 by Jane R. from Sacramento, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Friendly enjoyable would go back.
• Nothing was bad.

“Visit and enjoy. Great accommodations friendly, fun and great access to other casinos. Lots to do just wish the slots were looser.”

Aug 24, 2008 by Marijke from Santee, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[6] • Location:[5]

• Nice from the outside.
• They treat us as second class citizens.

“We will not stay here again. At best it's a 2-star.”

Aug 18, 2008 by Kristine S. from N Las Vegas, NV
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[8]

• The people were very friendly.
• The pool and hot tub were not very nice. Would have liked free internet, better in-room coffee service, and exercise facilities.

“It was conveniently located and provided the essentials. The staff is very friendly.”

Aug 18, 2008 by Susan from Swarthmore, PA
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[8]

• Lots of choice, great location, friendly staff.
• Slightly tacky décor.

“If you're looking for the full casino experience, you can't beat the El Dorado - giant casino floors, and the tacky decor to match. Friendly staff and surprisingly good food - esp. coffee make it a perfect stopping off point in Reno - convenient to airport and Downtown Reno as well as major highways.”

Aug 12, 2008 by Debra from Orlinda, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice clean rooms.
• Pool and hot tub closed at dusk.

“This was a great casino hotel. I would stay again.”

Aug 3, 2008 by Timothy from La Quinta, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The location in Downtown Reno was great, was near everything I could want and need.
• No mini fridge for any leftovers of food.

“This hotel was at a great location, they are connected to two other casino/hotels and walking distance of other restaurants, shops, and theater. Great for gambling and short business trips. Not someplace for a family with children.”

Aug 2, 2008 by Carlos from Sacramento, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Location.
• Room location from lobby area, too far.

“Good stay overall. Water pressure for showers was very weak. Too noisy in hallways, room could be quieter.”

Jul 31, 2008 by Catherine from South Lake Tahoe, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location and good restaurants in Casinp!
• We wanted to go to Brew Brothers, but the kitchen closes at 9:00 pm!

“Hotel in good location! Convenient parking, friendly service, plenty of elevators etc. Room was clean and we had an amazing view! Right next to the famous Biggest Little City in the World! Sign. Had nice dining options, however, most of the kitchens close at 9:00 pm. But early for being in a 24hr casino. Still found an excellent restaurant that served just about everything!”

Jul 29, 2008 by Lori from Sacramento, CA
Overall Rating: 2
Cleanliness:[6] • Staff:[5] • Location:[7]

• Casino.
• Different levels of accommodations.

“This Casino hotel has an older sierra tower and newer towers. Our first room, in the Sierra tower, overlooked the roof of the casino. Upon calling the desk, we were offered a view of the pool or downtown. We had a room overlooking downtown. The beds were older, the room was small, overall a decidedly 2 star room.”

Jul 8, 2008 by Anto from Fremont, CA
Overall Rating: 5
Cleanliness:[7] • Staff:[6] • Location:[8]

• Its location.
• The room did not look like a deluxe room. It was not attractive.

“We had dinner in one of the restaurants in the hotel. Service was pathetic. It took so long for them to serve the order. The brunch in the chef's buffet inside the hotel was also very poor. When I called for room service for some hot coffee they said it will take 1/2 hr!”

Jun 28, 2008 by Miriam from Coleville, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• Breakfast buffet was great One of the best I've had.
• Rooms need updating. Mold on ceiling in room needs to be taken care of.

“It's a perfectly fine hotel. The rooms need updating.”

Apr 2, 2008 by Shelly from Pacifica, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Would not give us an adjoining room request until there, then didn't have any. Unfriendly waitresses in hotel's Tivoli Restaurant.

“Very enjoyable, friendly (except in one restaurant), clean, and very quick to respond to room requests. I was traveling with 3 elderly relatives and the hotel would not give us adjoining rooms until we requested onsite. But of course, they had none once we were there. We were in an adjoining room, but had strangers next door. Also, the guard one night let 6 people on the elevator without checking pass keys, so we got off and complained.”

Mar 11, 2008 by Sandra S. from Livingston, TX
Overall Rating: 5
Cleanliness:[4] • Staff:[5] • Location:[6]

• Location.
• Dated.

“Location great, but needed updating. A 70's hotel that still had older carpet, room doors, etc. Hotel was ok, but nothing I would try to book again.”

Mar 1, 2008 by Hiram from Redding, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[9]

• Located conveniently.
• The staff at the hotel was wonderful, the surrounding restaurants left much to be desired in terms of the quality of the service.

“The Eldorado is simply beginning to look old and smoke stained. Everything seems to have a bit of a I need a face lift look to it in my opinion. Everything smells like smoke smoking room or not. I think that negotiation around the hotel is difficult but I guess that is the best way to keep people gambling.”

Jan 11, 2008 by Charles from Redding, CA
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[7]

• Close to other casinos, where I will stay in the future.
• The rooms smelled bad and were in poor shape. Peeled paint, broken tile etc.

“My room smelled like sewage. The room was old and in poor repair. Paint coming up in the bathroom. I rented 4 rooms for friends; we all felt a Motel 6 would have been better. The rooms were not even close to 4 stars as advertised.”

Dec 31, 2007 by Carlos from Santa Clarita, CA
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[7]

• The price and location that is close to the University of Reno, Nevada.
• The room and sheets stunk like cigarette smoking.

“We have stayed here before because of the location. This trip our room stunk like cigarettes.”

Dec 18, 2007 by Anne from Mableton, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[5]

• Nice bathroom, good view from 9th floor.
• Excessive internet connection charges for wireless laptops and no coffee maker in the room.

“The hotel offers a wide range of restaurants. Staff was polite. I was not pleased by their charges for wireless internet access. Wireless access is often free at hotels. That cost less. A four star hotel should provide coffee makers and wireless access in the room for free.”

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Amenities at Eldorado Hotel and Casino, Reno

24 Hour Front Desk Bar/Lounge Casino Concierge Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Modem Lines in Room Parking Pool Restaurant Room Service Safe Deposit Box

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