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Sands Regency Hotel and Casino 2-star

345 North Arlington Ave, Reno, NV

Conveniently located in the heart of downtown Reno, The Sands Regency is Reno's greatest getaway destination for the value conscious visitor.[more]

  • Amenity Highlights — Casino, Fitness Center or Spa, Free Parking, 24 Hour Front Desk, Babysitting/Child Services
  • Average User Rating: 6.5 [rate it]
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Photos of Sands Regency Hotel and Casino, Reno

User Reviews for Sands Regency Hotel and Casino, Reno

Average User Rating: 6.5
Overall user rating
Cleanliness:[7.0] • Staff:[6.5] • Location:[7.0]
Based on 444 user ratings

Nov 8, 2008 by Kirk from Sacramento
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[1] • Location:[2]

  • Maybe the parking, ample enough I guess.
  • Not enough room here for all the Neg's.

“Worst hotel in the world and I have stayed at plenty around the world. Rude employees, super smokey everywhere. Filthy bathroom in the hotel room. Stayed 20 mins. then checked out. Went to the Hilton Garden Hotel across town. I thought I died and went to heaven there. Say what you want about Paris Hilton but her family knows how to make a traveler welcomed and comfortable.”

Sep 14, 2008 by Joyce from Bend, OR
Overall Rating: 6 Overall user rating
Cleanliness:[6] • Staff:[6] • Location:[6]

  • Easy walk to main street.
  • No refrigerator in room, no microwave, no coffee maker.

“This hotel was fine, within easy walking distance of the main street with the major casinos. I do think they had room to put a bar fridge, microwave and coffee maker. I feel most travelers like to have this in their room for convenience.”

Sep 3, 2008 by Dwight from Alturas, CA
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Staff:[5] • Location:[6]

  • The price was good for the quality.
  • Smoky.

“The quality was not what I expected compared to others we have stayed in at Reno -- Peppermill and Grand Sierra. The rooms were clean and comfortable. I dinned at the all you can eat steak place and it was good with good service.”

Sep 2, 2008 by Lavelle from Berkeley, CA
Overall Rating: 3 Overall user rating
Cleanliness:[6] • Staff:[1] • Location:[8]

  • Nothing.
  • Not clean, old, smelly, bed was not good, motel 6 would have been better!

“The room was very old looking, the furniture was old looking, there was no fridge in the room, the bathroom got extremely foggy when we showered, we had to wait to get an iron.”

Sep 2, 2008 by Cheny from San Jose, CA
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[10]

  • Free parking, New York buffet, casino are all great.
  • Beddings are too old, some are worn.

“It is located at the center of Reno. Convenient access to other hotels and casinos. The parking is free to public. The New York buffet is excellent. The only thing not good is the beddings. All in a word, it is a pretty good place to stay.”

Aug 29, 2008 by Satisfied G. from Reno, NV
Overall Rating: 6 Overall user rating
Cleanliness:[6] • Staff:[5] • Location:[5]

  • Great price for heart of downtown Reno.
  • Room was missing light bulbs.

“I will stay there again. I love to save money.”

Aug 21, 2008 by Kit from Bend, OR
Overall Rating: 3 Overall user rating
Cleanliness:[7] • Staff:[1] • Location:[1]

  • The price. That's about it.
  • The location, the smoke.

“It's in a terrible location. The hotel is a dump and the staff at the desk was terrible. The room was fine for the price so if you plan on staying in your room the whole time it's probably worth it. The free parking was nice, but I was scared that my car would be stolen or broken into. Especially after I saw the security guy who looked like he was just released from prison himself. Stay away.”

Aug 19, 2008 by Sandy from Seattle, WA
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • It's close to my family in Reno.
  • Ice machine was broken on our floor.

“Clean, lots of room, friendly staff.”

Aug 4, 2008 by Gayle from Tamuning, HI
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[5] • Location:[7]

  • Clean room, easy access, good restaurant.
  • Claim hotel shuttle; however, only available 6am to 11pm.

“Small casino hotel with clean well kept rooms. Restaurant was good and the price reasonable. Check-in was slow as there did not seem to be enough people addressing customers. Biggest draw back was an early flight out and the hotel shuttle only runs from 6 am to 11 pm. Shuttle needs prior to or after require a taxi.”

Jul 25, 2008 by Charlotte from Jensen Beach, FL
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[10] •

  • The casino was nice.
  • Wasn't as plush as I expected and not on the main street.

“Inexpensive close to Virginia Street.”

Jul 21, 2008 by Jack from Portland, OR
Overall Rating: 5 Overall user rating
Staff:[8] • Location:[5]

  • Staff.
  • Bed & decor.

“Staff is great. Rooms are so-so.”

Jul 18, 2008 by Sue from Eugene, OR
Overall Rating: 7 Overall user rating
Cleanliness:[4] • Staff:[8] • Location:[8]

  • Very spacious.
  • Could have been cleaner.

“Older hotel, but good value. Pool parties during the summer are nice.”

Jul 9, 2008 by Dinah R. from Sacramento, CA
Overall Rating: 4 Overall user rating
Cleanliness:[5] • Staff:[2] • Location:[5]

  • The restaurants were great.
  • NA.

“NA.”

Jul 8, 2008 by Carol from Oakdale, CA
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[7]

  • It was the only reasonably priced hotel that did not require multiple night's stay for the day I arrived.
  • Commercial, strength, cleaner aroma hit me in the face in the public areas.

“Ok for the price.”

Jul 8, 2008 by Eric from Brisbane, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • This hotel was right and is very close walking distance from the strip.
  • For the price, no complaints.

“The hotel was exactly what expected. Great place!”

Jul 8, 2008 by Lorraine from Winters, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • It was clean and the view was tremendous, large rooms.

“I really liked it but the smell of smoke was such a turn-off. It's hard to avoid that when you are housed in a casino I guess.”

Jun 5, 2008 by Allison/Chuck from Magalia, CA
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[1] • Location:[5]

  • Absolutely nothing.
  • Everything.

“Rooms were filthy with some kind of nasty stains on the bed and floors. Sheets did not fit the bed. Bed was the worst one we ever slept on with springs hitting us on places we didn't even know we had. No water pressure in shower at all - and where's the coffee? Worst hotel ever! I wouldn't let my dog stay there! Refund - Please.”

Jun 2, 2008 by Tom from Franklin Square, NY
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Location was good, staff was very friendly and helpful.
  • Basketball tournament the weekend I stayed, young teens, loud and rowdy on my floor and next door.

“For the price, no complaints. Staff friendly including bartenders, few card dealers were fun to play with others seemed annoyed. Buffet well worth it. Will stay again. I've stayed at other location in Atlantic city.”

May 28, 2008 by Sidney from Oakland, CA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Convenient location, good view and friendly hotel staff.
  • Small cover parking space, small bed and not very comfortable pillow.

“It is a good value hotel in a Downtown location if you don't want to spend too much.”

May 28, 2008 by Kevin from Mckenna, WA
Overall Rating: 5 Overall user rating
Cleanliness:[6] • Staff:[2] • Location:[6]

  • It was close to the strip.
  • There food was terrible.

“Buffet was the size of a 10 by 10 room and there steak was like trying to eat boot leather. We asked for 2 more pillows, they said no you can only have one pillow, hotel just was not what I was expecting and I will never stay there again.”

Amenities at Sands Regency Hotel and Casino, Reno

  • 24 Hour Front Desk
  • 6am-11pm; complimentary hotel shuttle to/from airport.
  • Babysitting/Child Services
  • Bar/Lounge
  • Barber/Beauty Shop
  • Business Center
  • Casino
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Free Parking
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Meeting/Banquet Facilities
  • No Smoking Rooms/Facilities
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable

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