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Sands Regency Hotel and Casino
345 North Arlington Ave,
Reno, NV
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Average User Rating: 6.5 Cleanliness:[7.0] • Staff:[6.5] • Location:[7.0] Based on 444 user ratings |
Nov 8, 2008 by
Kirk from Sacramento
Overall Rating: 1
Cleanliness:[1] •
Staff:[1] •
Location:[2]
“Worst hotel in the world and I have stayed at plenty around the world. Rude employees, super smokey everywhere. Filthy bathroom in the hotel room. Stayed 20 mins. then checked out. Went to the Hilton Garden Hotel across town. I thought I died and went to heaven there. Say what you want about Paris Hilton but her family knows how to make a traveler welcomed and comfortable.”
Sep 14, 2008 by
Joyce from Bend, OR
Overall Rating: 6
Cleanliness:[6] •
Staff:[6] •
Location:[6]
“This hotel was fine, within easy walking distance of the main street with the major casinos. I do think they had room to put a bar fridge, microwave and coffee maker. I feel most travelers like to have this in their room for convenience.”
Sep 3, 2008 by
Dwight from Alturas, CA
Overall Rating: 5
Cleanliness:[5] •
Staff:[5] •
Location:[6]
“The quality was not what I expected compared to others we have stayed in at Reno -- Peppermill and Grand Sierra. The rooms were clean and comfortable. I dinned at the all you can eat steak place and it was good with good service.”
Sep 2, 2008 by
Lavelle from Berkeley, CA
Overall Rating: 3
Cleanliness:[6] •
Staff:[1] •
Location:[8]
“The room was very old looking, the furniture was old looking, there was no fridge in the room, the bathroom got extremely foggy when we showered, we had to wait to get an iron.”
Sep 2, 2008 by
Cheny from San Jose, CA
Overall Rating: 8
Cleanliness:[7] •
Staff:[8] •
Location:[10]
“It is located at the center of Reno. Convenient access to other hotels and casinos. The parking is free to public. The New York buffet is excellent. The only thing not good is the beddings. All in a word, it is a pretty good place to stay.”
Aug 29, 2008 by
Satisfied G. from Reno, NV
Overall Rating: 6
Cleanliness:[6] •
Staff:[5] •
Location:[5]
“I will stay there again. I love to save money.”
Aug 21, 2008 by
Kit from Bend, OR
Overall Rating: 3
Cleanliness:[7] •
Staff:[1] •
Location:[1]
“It's in a terrible location. The hotel is a dump and the staff at the desk was terrible. The room was fine for the price so if you plan on staying in your room the whole time it's probably worth it. The free parking was nice, but I was scared that my car would be stolen or broken into. Especially after I saw the security guy who looked like he was just released from prison himself. Stay away.”
Aug 19, 2008 by
Sandy from Seattle, WA
Overall Rating: 8
Cleanliness:[10] •
Staff:[9] •
Location:[10]
“Clean, lots of room, friendly staff.”
Aug 4, 2008 by
Gayle from Tamuning, HI
Overall Rating: 7
Cleanliness:[8] •
Staff:[5] •
Location:[7]
“Small casino hotel with clean well kept rooms. Restaurant was good and the price reasonable. Check-in was slow as there did not seem to be enough people addressing customers. Biggest draw back was an early flight out and the hotel shuttle only runs from 6 am to 11 pm. Shuttle needs prior to or after require a taxi.”
Jul 25, 2008 by
Charlotte from Jensen Beach, FL
Overall Rating: 8
Cleanliness:[9] •
Staff:[10] •
“Inexpensive close to Virginia Street.”
Jul 21, 2008 by
Jack from Portland, OR
Overall Rating: 5
Staff:[8] •
Location:[5]
“Staff is great. Rooms are so-so.”
Jul 18, 2008 by
Sue from Eugene, OR
Overall Rating: 7
Cleanliness:[4] •
Staff:[8] •
Location:[8]
“Older hotel, but good value. Pool parties during the summer are nice.”
Jul 9, 2008 by
Dinah R. from Sacramento, CA
Overall Rating: 4
Cleanliness:[5] •
Staff:[2] •
Location:[5]
“NA.”
Jul 8, 2008 by
Carol from Oakdale, CA
Overall Rating: 7
Cleanliness:[8] •
Staff:[10] •
Location:[7]
“Ok for the price.”
Jul 8, 2008 by
Eric from Brisbane, CA
Overall Rating: 9
Cleanliness:[9] •
Staff:[8] •
Location:[9]
“The hotel was exactly what expected. Great place!”
Jul 8, 2008 by
Lorraine from Winters, CA
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[10]
“I really liked it but the smell of smoke was such a turn-off. It's hard to avoid that when you are housed in a casino I guess.”
Jun 5, 2008 by
Allison/Chuck from Magalia, CA
Overall Rating: 1
Cleanliness:[1] •
Staff:[1] •
Location:[5]
“Rooms were filthy with some kind of nasty stains on the bed and floors. Sheets did not fit the bed. Bed was the worst one we ever slept on with springs hitting us on places we didn't even know we had. No water pressure in shower at all - and where's the coffee? Worst hotel ever! I wouldn't let my dog stay there! Refund - Please.”
Jun 2, 2008 by
Tom from Franklin Square, NY
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[8]
“For the price, no complaints. Staff friendly including bartenders, few card dealers were fun to play with others seemed annoyed. Buffet well worth it. Will stay again. I've stayed at other location in Atlantic city.”
May 28, 2008 by
Sidney from Oakland, CA
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[8]
“It is a good value hotel in a Downtown location if you don't want to spend too much.”
May 28, 2008 by
Kevin from Mckenna, WA
Overall Rating: 5
Cleanliness:[6] •
Staff:[2] •
Location:[6]
“Buffet was the size of a 10 by 10 room and there steak was like trying to eat boot leather. We asked for 2 more pillows, they said no you can only have one pillow, hotel just was not what I was expecting and I will never stay there again.”
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