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Crowne Plaza Hotel Seattle-Downtown Area 3-star

1113 Sixth Avenue, Seattle, WA

The Crowne Plaza Hotel - Seattle offers a superb location in Downtown Seattle, close to everything great in the Pacific Northwest.[more]

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User Reviews for Crowne Plaza Hotel Seattle-Downtown Area, Seattle

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.5] • Staff:[8.0] • Location:[8.5]
Based on 2679 user ratings

Sep 4, 2008 by Kathy from Yakima, WA
Overall Rating: 5 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[8]

  • Location.
  • Only one working elevator - had to walk down 16 flights with luggage after waiting 45 min for elevator.

“Would have been better if elevators worked - our stay was also hampered by breakdown of monorail - spent 3 hours in a hot, stuffy train car waiting to be rescued by fire department.”

Sep 1, 2008 by Kj from Minneapolis, MN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • Location, cookies and breakfast in lobby, view.
  • Elevators weren't working so long, long waits.

“I would stay there again in a heartbeat. It was so nice to check in and have cookies and ice tea in the lobby. Started our vacation on the right foot. The location was convenient with a short walk to all the activities we wanted to do. Rooms were lovely and spacious. It was very clean.”

Aug 30, 2008 by Toni from Cashmere, WA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[7]

  • Very clean, nicer then expected, pretty good location.
  • Our room was over looking I-5, which was very noisy we, especially at 11 at night when there was an accident right out our window.

“I really enjoyed our stay and would stay here again. I have already told friends about this place.”

Aug 29, 2008 by John from Tualatin, OR
Overall Rating: 7 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[10]

  • Great rooms and location.
  • Elevators did not work at all on day of checkout.

“Loved everything about hotel from the location to the rooms and staff. There was 1 huge problem that left a very, very bad taste in our mouths: On day of checkout no elevators worked. We had to carry loads of bags and our 2 kids (ages 5 and 3) down 28 flights of stairs to leave the hotel. That was unacceptable. I also read they have had elevator problems since June. The hotel needs to rectify this. Everything else about the hotel was great.”

Aug 29, 2008 by Debbie from Vancouver, BC CA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[1] • Location:[10]

  • It was very convenient to downtown core.
  • The concierge was extremely unprofessional. When asked for a recommended place for eating she was too busy writing email to actually answer.

“Was pleased overall with hotel. Loved the location. Could do with some updates, (rooms, elevator, lounge).”

Aug 28, 2008 by Chris from Stanwood, WA
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[5] • Location:[7]

“Nice location, clean, comfortable.”

Aug 28, 2008 by Paul from Bellingham, WA
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[8]

  • Great location.
  • Only 1 elevator was working.

“Overall, great hotel. During our stay, 3 of the 4 elevators were not working and the one was so overloaded that many people were walking the stairs from as high as 35 stories up. We were on the 9th floor and the water heater must have been in the basement. It took forever to get hot water. Great big LCD flat screen TV. Nice.”

Aug 25, 2008 by Lee from West Vancouver, BC CA
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[5] • Location:[8]

  • Convenient location and spacious room.
  • Getting information and concierge not available.

“Convenient location, clean and spacious. Rooms facing south and west would have less highway noise. Lobby needs updating.”

Aug 25, 2008 by James from Vancouver, BC CA
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[8]

  • Comfortable bed, clean room.
  • Poor room location.

“More than adequate hotel in ideal location for the Freeway and right downtown. Rooms are clean, beds are comfortable. Ideal hotel for a business trip.”

Aug 24, 2008 by Rhonda from Marblehead, MA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • The location was great. The bedding was extremely comfortable.
  • They were working on the elevator.

“The Crown Plaza was well located, clean and a comfortable place to stay. We would stay there again in a flash. The pillows were extremely comfortable.”

Aug 21, 2008 by Kirsten from Spokane, WA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Concierge very helpful also valets parking convenient and quick.
  • $30 for parking one night is too much. Even in Downtown. $20 would be more appropriate.

“Very clean, classy rooms. The kind of hotel it would be nice to stay in for a business trip. For a family with young kids, it lacked some appeal however. Windows to look out from the top floor would have been great! Nice experience overall, though. Good value and great location within walking distance to monorail and waterfront/Pike Street.”

Aug 21, 2008 by Douglas S. from Kamloops, BC CA
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[8]

  • Clean with good sized rooms.
  • Really hard to find because of the one way streets.

“Good staff and clean with nice sized rooms.”

Aug 20, 2008 by Cheryl from Boise, ID
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Staff was accommodating, liked white linens.
  • Elevators did not work properly.

“Hotel had a masculine feel. I felt it was designed for male business travelers, although I noticed that this hotel had an abundance of leisure, tour travelers. Hotel was adequate, comfortable. Decor was understated, slightly dated - nothing outstanding. Location was great. It was close to my office and close to the attractions. I've stayed in some outstanding hotels lately, so when I arrived I immediately thought I had downgraded by staying here. My first room smelled terribly of smoke and I requested a change, which they happily provided.”

Aug 20, 2008 by Jenn from Austin, TX
Overall Rating: 4 Overall user rating
Cleanliness:[4] • Staff:[1] • Location:[8]

  • The sleep stuff they had in the room.
  • Horrible customer service. The alabasters didn't work. And I got hung up on four times by front desk.

“Bad customer service. Elevators did not work, I had to take the stairs, and AC wasn't working. If they are doing remodeling they shouldn't fully book hotel. I had to call hotel four times because the front desk staff kept hanging up on me.”

Aug 19, 2008 by Karen from Broadview Hts., OH
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[7]

  • Very clean, hotel staff was great.
  • Elevators were slow!

“Definitely a nice place to stay. Is within walking distance of the Pike's Place Market. Would stay again!”

Aug 19, 2008 by Dave from Olympia, WA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Convenient to downtown.
  • Only valet parking was available $38 for overnight, one elevator was broken but not an inconvenience.

“Really enjoyed my stay, quiet, convenient, nice staff, excellent seafood buffet on Friday nights only - gourmet food preparation. Certainly would stay there again.”

Aug 19, 2008 by Carmen from Shingletown, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • The staff was very anxious to accommodate our needs.
  • Parking availability was poor at this time.

“The hotel was an excellent value. The staff was friendly and eager to accommodate our needs.”

Aug 17, 2008 by Joanne from Portland, OR
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[5]

  • The staff was very friendly clean rooms, pillows are great.
  • Beds are two small, also air condition not that great when it's hot outside.

“Location is great close to pike street, beds are two short if you are tall, staff was very accommodating. For my kids it would of been nice if the hotel had a pool.”

Aug 17, 2008 by from Whitman, NE
Overall Rating: 6 Overall user rating
Cleanliness:[7] • Staff:[4] • Location:[10]

  • Location.
  • Staff.

“Great location, but not real upscale. Close to activities downtown.”

Aug 16, 2008 by Janet from Kent, WA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The view.
  • No parking validation.

“Very nice, clean, well appointed, lovely view, nice complementary features.”

Amenities at Crowne Plaza Hotel Seattle-Downtown Area, Seattle

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Americans with Disabilities ACT ADA Compliant
  • Bar/Lounge
  • Bath Tub
  • Business Center
  • CD Player
  • City Center
  • Coffee Maker in Room
  • Concierge Desk
  • Connecting Rooms
  • Copy Service
  • Cribs Available
  • Currency Exchange
  • DVD Player
  • Desk with lamp
  • Email Service
  • Executive Level
  • Exercise Gym
  • FAX
  • Free Newspaper
  • Gift Shop
  • Golf
  • Hairdryers Available
  • High Speed Internet Access
  • Ice Machine
  • In Room Movies
  • Iron
  • Laundry/Valet Services
  • Lounge
  • Modem Lines in Room
  • Multilingual
  • News Stand
  • Parking
  • Pets Allowed
  • Phone with speaker
  • Porters
  • Radio
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe
  • Safe Deposit Box
  • Satellite TV
  • Secretarial Service
  • TV Remote Control
  • Television with Cable
  • Turndown Service
  • VCR
  • Valet Parking
  • Vending Machines
  • Video Checkout
  • Wake-up Service

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