Courtyard San Francisco Downtown

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User Reviews for Courtyard San Francisco Downtown, San Francisco

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Sep 8, 2008 by Mary from Glen Carbon, IL
Overall Rating: 6
Cleanliness:[7] • Staff:[1] • Location:[5]

• Close to BART.
• Staff acted superior to us and not helpful in billing error.

“We arrived at the hotel early at 1 P.M. and were surprised they let us check in early as our room was ready. However the staff appeared distant and not happy to see us. The room was quiet and clean but no view. Starbucks was a nice surprise. At check out we were charged for a long distance call we did not make but it was resolved. Again the staff acted superior and did not thank us for staying with them.”

Aug 29, 2008 by Jeremy from Honolulu, HI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Location was great and staff was most helpful.
• Somewhat of a far walk to union square.

“Great place, would stay again.”

Aug 14, 2008 by Jennifer from Brawley, CA
Overall Rating: 8
Staff:[8] • Location:[7]

• Clean, safe, staff nice.
• Bar service was slow.

“Hotel more than expected for 3 stars. Maybe its not a 4 star but it is a nice 3 star. Not too far from Union Square, very clean and the staff was great.”

Aug 10, 2008 by Corrinne from Roebling, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This hotel had everything that I wanted it to have, very much in the middle of the city and very clean and comfy.
• There is nothing that I did not like about the hotel.

“The service was fantastic, the room was spotless. The restaurant in the hotel had fantastic food, too.”

Aug 1, 2008 by Teri from Murrieta, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Hotel staff was very responsive to our needs and requests.
• Breakfast buffet was over priced and parking was chargeable not likely to find parking elsewhere.

“Great location for business travelers and family vacation. Close to public transit, and lots of attractions for adults within walking distance. China Town, shops, restaurants all within 1/2 - 1 mile radius of hotel. No kid friendly attractions near the hotel; but take the short ride on a cable train to Fisherman's Wharf for lots of fun for the kids.”

Jul 28, 2008 by Dale from Minot, ND
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• Good location and good restaurants close by.
• Parking was high it was cheaper to cab it and get a car for outside of city travel.

“It was nice and everyone spoke very good English. Food was good but a little spendy.”

Jul 18, 2008 by Lori from Mesa, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Customer service is number one to the entire staff and they make you feel special!
• No complaints.

“I would recommend this hotel and it's location to anyone traveling to San Francisco! The Hyatt does a first class job in training employees and they collectively make you feel like you are a pleasure to serve. Really makes you feel special. We will go back again and again!”

Jul 17, 2008 by Randall from Mims, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Great location for the San Francisco area especially for Giants games.
• Valet parking (pretty much only choice) was $43/night.

“Hotel was nice, met expectations. Flat screen Plasma TV was nice, but the cable out put was not Hi-def (pretty grainy). Good location for SF especially if going to any Giants games, only a few blocks away from stadium. Parking was $43 per/night, hotel valet which is pretty much your best deal without spending time searching and having to walk.”

Jul 17, 2008 by Eric from San Diego, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• The view from my 17th-floor room.
• Nothing to make it memorable (treats, surprises, etc).

“A competent, convenient, and clean place to lay your head in San Francisco. Won't blow you away, but it has everything you need to be comfortable and feel like you are on vacation.”

Jul 16, 2008 by Daniel from Sunnyvale, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• I liked the friendly staff and the setup of the hotel and rooms.
• Food locations were not located close to the hotel.

“The room that I was given was large and included a 40 inch flat panel LCD which I found to be very helpful. I would definitely stay in this hotel again, the hotel was safe and if you did not have a key, you could not get in the front door.”

Jul 12, 2008 by Juan from Fresno, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• I liked the quality of the hotel for the price.
• I did not like that parking was $75 a day.

“Hotel is great. Very comfortable and nice sized rooms. Was a bit farther from points of interests than I thought from the information I was given when I called the hotel.”

Jul 8, 2008 by Susan from Escondido, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[3]

• In the lobby, computers were available for travelers.
• Its location was not appropriate for tourists.

“The hotel's amenities were good - good restaurants, starbucks in the lobby, nice pool (although way too much chlorine used.) The location might be good for business travelers, but was terrible for families as the public transportation was simply too far away to be helpful.”

Jul 8, 2008 by Brenda from Antelope, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Beautiful decor.
• Second bed was a couch bed.

“Good value for the money. Just be aware of the $43/per day for valet parking.”

Jul 3, 2008 by Brandi from Santa Rosa, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[8]

• Very clean. Relatively friendly staff. Valet parking does have its issues.
• Upon arrival having to arguing with valet because I was disabled and had problems with motorcycle parking.

“Easy to find. And once you get past the accessibility issues it was all up hill. Clean property inside and out, friendly front desk. "No stress" stays. I didn't dig the $2.50 room temp bottled water offered in each room.”

Jun 5, 2008 by Carrie C. from Medford, OR
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• The hotel was very easy to find, right off the freeway.
• The sign was very small and not very bright. Only had valet parking that was outrageously priced.

“This hotel was beautiful, upscale, close to the freeway and five blocks from where I needed to be in the morning. With all that said parking was a nightmare, unless I wanted to spend $43.00 on valet parking for overnight (not even 24 hours) and it took 45 minutes to find street parking. The hotel does not offer a continental breakfast either. There is a Starbucks in the lobby though. All in all, it may had been worth it if I had spent more than six hours at the hotel, but it was for sleeping only and the convenience did not make up for the expense.”

May 6, 2008 by Wayne C. from New Westminster, BC CA
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[10]

• Liked the location.
• Too many rowdy teens.

“The hotel is in a very nice area and close by to public transportation. The views from the rooms are nice but the pool and hot tub close too early.”

May 6, 2008 by Michelle from Livermore, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[7]

• Clean.
• The valet was very expensive.

“This hotel was nice and clean. The beds were comfortable.”

Mar 13, 2008 by Karen from Kelseyville, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We enjoyed the Whisper's Lounge.
• I missed a small refrigerator for snacks and left over meals. But there was ice.

“Everything was incredible. My Husband and I are good for another 50,000 miles. We will go there again. I don't think we'll go anywhere else, when we visit San Francisco.”

Feb 27, 2008 by Mike from San Diego, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[8]

• Location, close to market St. and restaurants was good.
• Noisy room even at late hours. Also apparently undergoing construction.

“It would have been a solid (and basic) 2.5 star hotel except for the noise. There were banging and mechanical noises throughout most of the night, seemingly coming from the elevator machinery. (Elevator shafts were across the hall, we were on 2nd floor from top). Also the hotel was apparently undergoing construction, as there were "work" sounds such as hammering, scraping above and beside our room throughout many hours of our stay.”

Feb 21, 2008 by Dennis T. from Los Angeles, CA
Overall Rating: 4
Cleanliness:[8] • Staff:[1] • Location:[7]

• None.
• Stay 2 nights and they charged me $40 per day for valet parking.

“They should at least have courtesy parking for customers and not charging us $40 a day.”

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Amenities at Courtyard San Francisco Downtown, San Francisco

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Bath Tub Business Center Car Rental Desk City Center Coffee Maker in Room Concierge Desk Cribs Available Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Horseback Riding Ice Machine In Room Movies Indoor Pool Iron

Jacuzzi Lounge Maid Service Meeting/Banquet Facilities Mini Bar News Stand Parking Phone with data port Phone with speaker Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Valet Parking Vending Machines Wake-up Service Wet Bar

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