Omni San Francisco Hotel

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User Reviews for Omni San Francisco Hotel, San Francisco

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Aug 20, 2008 by Caitlin from North Haledon, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I enjoyed the location and the room was larger than expected.
• The lobby wasn't impressive and the people that worked there were a bit snobby.

“The Omni does itself justice. The rooms are large and the staff won't bother you if you put up the "do not disturb" sign. The staff was knowledgeable and friendly.”

Aug 14, 2008 by Edwin from Foster City, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• Personnel tried to correct faults.
• Room service food was terrible & expensive.

“Accommodations good but food from room service was terrible. Food manager did credit us but only after I complained.”

Aug 13, 2008 by Kec from Seattle, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff was exceptional.

“Everyone we stayed at this hotel, from checking in, to drinks at the bar, to calling cab, retrieving our car, was above and beyond.”

Aug 13, 2008 by Danielle from Fresno, CA
Overall Rating: 4
Cleanliness:[9] • Staff:[2] • Location:[9]

• Beautiful.
• Unaccommodating Staff.

“Hotel was great.”

Aug 12, 2008 by Yumi from Uji Kyoto Japan, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Safe area, quiet, comfortable atmosphere, and friendly staff.
• A bit far from Bart station and downtown.

“The lobby was a bit crowded and noisy, but the room was very quiet and comfortable. I will definitely stay in this hotel again.”

Jul 30, 2008 by Christine from Carlsbad, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Treated me like royalty.
• Had a hard time finding it at first while driving in SF.

“I love this hotel! From the moment we walked in the service was impeccable. The door man was helpful in telling us a lower cost option for parking. The kids were greeted with gifts as was I. Everyone was friendly and genuinely seemed to like working at the Omni. We were even treated (with tips of course) to the hotel towne car with driver when we needed to get to a wedding. Finally, anytime we asked for suggestions for dinner, directions, sightseeing options - they were more than helpful. They seem to bend over backwards to assist their guests.”

Jul 12, 2008 by Yuki from Beaverton, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location, amenity, rooms.
• Non smoking not available, wireless not in the room.

“Excellent location, friendly staff and good size room.”

Jul 11, 2008 by Kristi from Sherman Oaks, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The staff was amazing. Perfect service. Personable and great at what they do.
• Valet parking only. $55/day. You've got to be kidding me?

“We stayed at the Omni over 4th of July weekend and had a ball. The room was nice- good decor, high ceilings, flat screen TV. The bathroom had a large shower and vanity area. The staff was fabulous. Pleasant, informative, and personable. We celebrated my fiancées 30th and they surprised us with a cake in our room one night when we returned. Location is good for catching transportation to the piers for cheap. Hotel bar/restaurant was beautiful and delicious. Lobby is breathtaking. Only con was the super expensive valet only parking ($55/day). Also, I would have preferred a room with a view.”

May 21, 2008 by Raymond from Tucson, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cleanliness and service were outstanding.
• Valet parking charges could be cheaper.

“The hotel exceeded my expectations and the staff from the valet to the front desk was excellent.”

Mar 19, 2008 by Debra from Morgan Hill, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[9]

• Front desk - very helpful.
• Late night return- waited for valet. Had to go out and hunt one down. Female single traveler, not safe.

“The hotel is in a great location. Once here you can go on foot, cab, or trolley. Don't bring your car if you can. Dined in room. Food was excellent, but pricey (as expected). Offer tours that I did not have time for but thought great.”

Mar 16, 2008 by David from Marinez, CA
Overall Rating: 10
Staff:[10] • Location:[9]

• Comfortable, friendly, clean.
• Cost of Valet parking ($45).

“Excellent staff, most helpful from the moment we drove up to the entrance to the minute we drove away. A wonderful "grown up's" hotel.”

Feb 6, 2008 by Roger from Bkfd., CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean; bathroom was excellent.

“If I could get it again, when go back to San Francisco I would like love it.”

Jan 18, 2008 by Judy from Birmingham, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The front desk staff was always friendly and attentive!
• I can't think of anything.

“I thoroughly enjoyed my stay at the San Francisco Omni Hotel. Each morning the coffee room service was a nice touch for travelers with the Omni Select Guest card. The staff was very friendly and personalized their contact by using my name. One evening they make recommendations for a restaurant, called for a dinner reservations and arranged for a cab. The choice was delightful. The only negative thing was my being out of physical shape to climb the hills nearby!”

Jan 2, 2008 by Pat from Montebello, CA
Overall Rating: 6
Cleanliness:[9] • Staff:[2] • Location:[9]

• Location.
• The front desk made us feel like we were welfare guest when we inquired about getting another room for the night she just wrote it down on a paper and.

“I loved the Location and the decor and the feel of the hotel.”

Oct 8, 2007 by Don from Las Vegas, NV
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location was exactly what we needed.
• Room selection was poor, no view, valet charge too much dollars.

“Nice, solid property in downtown, close to everything. Helpful staff, concierge was excellent.”

Oct 5, 2007 by Shelley from Birmingham, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] •

• Beautiful, clean and friendly staff.
• I was on the fourth floor front side. There was noise from the cable cars and whistles for cabs. Guests were loud in the hall during the nights.

“The hotel was wonderful, and I would stay there again for sure. I would request a room on a higher floor because of the street noise.”

Sep 29, 2007 by Britta from San Jose, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room was quiet and really nice.

“The hotel is in a great location close to union square. Rooms are quiet. Nice location for leisure and business trips.”

Sep 26, 2007 by David from Groveland, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was the friendliest, most helpful of any hotel I have ever stayed in.
• Street noise on our floor (7) was pretty loud.

“What a great hotel! The staff was the friendliest most helpful of anywhere I have ever stayed. The lobby was beautiful, the rooms were not huge, but they were very nice and very clean. The walls were well insulated, we never heard anyone in the adjacent rooms. I would not only stay there again, I would request this hotel and recommend it to others in a heartbeat.”

Sep 26, 2007 by Chris from Groveland, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was the friendliest that we've ever encountered.
• There wasn't anything.

“We have stayed in hotels like the Stanford Court Hotel just up the street (Knob Hill) and this was just as good of an experience if not better. We would love to go back and stay at the Omni. I would highly recommend it to anyone.”

Sep 20, 2007 by Sarah from Sacramento, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Superb! The staff, the room, the hotel-all better than expected.
• There wasn't anything I didn't like.

“My husband and I had a glorious time at the omni over our anniversary weekend. From the moment we checked in, everything exceeded our expectations. The staff went above and beyond to make sure our stay at their hotel was a very special experience.”

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Amenities at Omni San Francisco Hotel, San Francisco

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Mini Bar No Smoking Rooms/Facilities Parking Pets Allowed Restaurant Room Service Safe Deposit Box Television with Cable

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