Renaissance San Francisco Parc 55 Hotel

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User Reviews for Renaissance San Francisco Parc 55 Hotel, San Francisco

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Sep 12, 2008 by Laura from San Jose, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[6] • Location:[8]

• The beds were very comfortable.
• The lobby bathroom, no robes, no tips, no honor bar.

“Hotel is very nice.”

Sep 4, 2008 by Gerry from Sherman Oaks, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• The location was very good in relation to the city and transportation.
• The lobby was very busy and had a hectic atmosphere. Not inviting.

“The hotel was clean and well kept up for the star level that it was. Rooms were spacious and well appointed. The lobby was beautiful but too hectic and did not have an inviting atmosphere: almost more like a tourist trap.”

Sep 3, 2008 by Judith from Reno, NV
Overall Rating: 3
Cleanliness:[6] • Staff:[1] • Location:[8]

• Location.
• Unfriendly, rude staff.

“Not a four star. Three at best. More like a Motel. The staff at Parc 55 acted as though I were a homeless person trying to stay at the Ritz in Paris. I will not stay there again.”

Sep 3, 2008 by Linda from Bethesda, MD
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location.
• Bad internet connection, no coffee in room.

“Great location, nice room, but a little short in the 4 star hotel amenity department.”

Aug 25, 2008 by John from Costa Mesa, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[7]

• Rooms were beautiful.
• Location was scary due to homeless, but close to shops.

“Overall we were very happy. 2 minute walk to all of the best shopping in the city. But many poor and homeless, smelly area.”

Aug 21, 2008 by Andrea from Oakland, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[4] • Location:[8]

• They don't supervise their trainees.

“We did not stay at this hotel. They overbooked and sent us to the Clift Hotel 5 blocks away. The Clift Hotel was fabulous. The trainee at the reservation desk who checked us in at Parc 55 told us the hotel we were being moved to was across the street. It was not. We walked 3 blocks before we figured it out. They wasted our time and we did not make it to an excursion we had planned for that day because it took us so long to check into a room.”

Aug 15, 2008 by Nicole from Santee, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was convenient. In the heart of downtown SF. It had a 3 places to eat in the hotel alone and lots of shopping.
• Sometimes the elevators were full around dinner time and check out. But Park 55 had ample elevators there was 8 I think.

“I loved this hotel. It was a great location for everything in SF. We went on a family vacation and enjoyed every minute of it. It had a few restaurant to choose from in the hotel which was very convenient. I would stay there again.”

Aug 13, 2008 by Mary from Irvine, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[10]

• Perfect location, newly renovated room.
• Horrible view of roof, overpriced business center, unattractive exterior.

“Good: Hotel in perfect location, steps from Bart and right in the middle of downtown. Room was newly renovated and bed was comfortable. Bad: Many rooms have horrible views, business center was expensive, no spa facilities.”

Aug 12, 2008 by Lorrie from Temecula, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[10]

• Location.
• Public areas seem a bit dated.

“Great location. Good value.”

Aug 12, 2008 by Steph from Simi Valley, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Friendly staff and very close to several attractions.
• Loud at night since it is located in the middle of everything but they provide ear plugs in the room.

“I highly recommend this hotel for a hotel near Union Square.”

Aug 12, 2008 by Tami from Davis, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[8]

• The staff was very friendly and very helpful.
• Too much street noise even on 19th floor.

“We liked the location, but it was just too noisy for the price. We felt like we were in a little roadside motel on the interstate. Sirens, motorcycles, ice machine, and the windows rattled in the wind.”

Aug 12, 2008 by Nancy from La Mesa, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[7]

• Location.
• Lots of street noise and we were on the 11th floor.

“The hotel was clean and the room was large. The bed was great. My only complaint is the street noise. Too much.”

Aug 10, 2008 by Nathaniel from Sacramento, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• They picked up the tab on the valet after failing to provide us with a room.
• No room.

“I have no idea what this hotel was like. They did not have the room available for us.”

Aug 8, 2008 by Roxane from Gig Harbor, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• They upgraded our room, we had a great view.
• Everything was great!

“Beautiful room with a view and a big screen TV. The hotel is well cared for, very close to the BART, close to shopping, restaurants. Staff was friendly and responsive.”

Aug 7, 2008 by Gregory from El Dorado Hills, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• It was very inviting and met our needs wonderfully.
• The sirens and horns blowing made it difficult to sleep.

“We enjoyed our stay, however, because the hotel is downtown it was very noisy at night to sleep. The room provided earplugs which I would use the next time.”

Aug 5, 2008 by Will from Jackson, MS
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Free upgrade on our room.

“In the end, it was a great stay. The desk clerk initially tried to give me two doubles instead of the king I asked. However, she upgraded our room to a premium floor for free to give us a King Deluxe. Overall, the hotel was very nice and very clean. Very enjoyable.”

Aug 5, 2008 by Linda from Salem, SC
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[9]

• Decor of the room.
• Conventioneers from AFSCME made it seem not 4-star. Long line to check in.

“The location is a good choice for business and for San Francisco sightseeing. The rooms are pretty and service is very good. But a large group of union members from a convention were staying there at the time we were there, which crowded the lobby and caused a long line at check-in. The staff did not speed up the line by putting more people on. Although the facility is very nice, the crowd of conventioneers made it not like a 4-star hotel.”

Aug 4, 2008 by Roger from El Dorado Hills, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[10] • Location:[9]

• Location, people.
• Noisy. Walls were thin. Expensive.

“The hotel is in a good central location but as such, it is also very noisy. The walls are thin and one can hear others in the hallway and sometimes from the other rooms. The coffee in the room was terrible. Very expensive place.”

Aug 4, 2008 by Christie from Ashland, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wall of widows to the view of the city.
• The bed could be more push for comfort.

“Absolutely excellent location. Wonderful view, great staff, upgraded our room when the hotel was very busy. We felt we were treated wonderfully during our stay. Loved it.”

Aug 3, 2008 by Gina from Chicago, IL
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[10]

• Location, that is it.
• Everything but the location.

“Rude staff, out dated rooms, did I say rude staff? I checked in and said the only thing I needed was a room away from the elevators as I have a sleeping issue. I had the trifecta room-right next to the elevator, ice machine and a service door! I called down to switch rooms immediately after checking in and was told all rooms were sold out. Sure! I was not born yesterday. When I checked out the front desk clerk asked how I enjoyed my stay. I responded, well, I won't be staying here again. Instead of apologizing and offering to see what happened, she gave me a rude look and kept going on with my check out. I was appalled! I have been traveling for 5 years, on an almost weekly basis and I have never had such overall rude service in a hotel. It was my first and last experience.”

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Amenities at Renaissance San Francisco Parc 55 Hotel, San Francisco

24 Hour Security 24-hour front desk ATM on Site Air Conditioned Alarm Clock Audio Visual Equipment Baby Sitting Bar Bath Tub Bathroom Telephone Breakfast Buffet CD Player Cable TV Car Rental Desk City Center Coffeemaker Color TV Computer Available Concierge Desk Concierge Level Copy Service Currency Exchange Data Port Desk Lamp Doctor on Call Door Man Elevators Email Service Executive Level Exercise Gym Express Check In Express Check Out Gift Shop

Hairdryer In Room Handicap Facilities Health Club High Speed Internet Access In Room Movies Indoor Parking Iron / Ironing Board Ironing Board Laundry Service Laundry/Valet Lounge Maid Service Multilingual Newspaper - Complimentary No Pets Allowed Non-Smoking Room Parking Porters Public Address System Room Service Safe Deposit Box Sauna Security Smoke Detectors Smoking Sprinklers In Rooms TV Remote Control Temperature Control Turndown Service Wakeup Service Western Room Style Wheel Chair Access