The Pan Pacific San Francisco

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User Reviews for The Pan Pacific San Francisco, San Francisco

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Aug 8, 2008 by Elizabeth from New Albany, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Spacious, beautifully decorated rooms. Friendly & helpful staff.
• The only thing that could have made this hotel better was a pool/spa.

“The J.W. Marriott was first class in every way. I loved the lay out of the room, it made a standard hotel room feel more like a suite. Separate tub and shower in bathroom was nice. Liked personal butler service but wish we didn't have to trouble them every time we wanted a bucket of ice. Front desk staff was friendly and helpful. Location was great. We loved this hotel.”

Aug 7, 2008 by Penny from Excelsior Springs, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very comfortable. Bed and bath awesome. Great TV.
• All the noise from city could be heard and valet park only.

“This hotel was great. The staff was very friendly and helpful. It was more than I expected actually. The room was fantastic. The bed was so comfortable I was asleep immediately. The bathroom was awesome and the flat screen TV great. Room service was also great. I would stay here again definitely.”

Aug 4, 2008 by John from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[9]

• Beautiful hotel, marvelous room, great staff.
• Valet and baggage handlers careless and inattentive.

“Great hotel and great value. Beautiful room with exquisite property. Helpful staff and luxurious accommodations.”

Aug 3, 2008 by Pauline from Bellevue, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Awesome room! Very modern and upscale!
• $45 valet parking.

“Was so surprise when I walked into the hotel- the inside is chic and warm in color (drastic comparison to the dingy Downtown SF?) Hotel is within walking distance to all the shopping. Staff was courteous and helpful. Tried to fight the $45 valet parking by finding somewhere else but in the end gave in to the horrendous charge because we were too lazy to find somewhere else Downtown to park.”

Aug 1, 2008 by Lois from Chandler, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room clean and comfortable.
• In room coffee.

“Perfect accommodations for an extended weekend getaway with sweetheart. Room/hotel clean and nicely appointed. Great location to walk to major attractions of SF.”

Aug 1, 2008 by Mary from Ukiah, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The bed was very comfortable.
• In order to see the clock from the bed, I had to get almost completely out of bed.

“This is a hotel located very close to Union Square, with many good restaurants nearby. The staff is very friendly and helpful. All in all, a very enjoyable stay.”

Jul 30, 2008 by Catherine from Rohnert Park, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We love the general architecture of this hotel & the room was large & comfortable.
• The high price for parking.

“This is a beautifully appointed hotel with a very good restaurant and an extremely attentive & friendly staff. Just 1 block up from Union Square, it is close to great shopping, theaters & was a quick cab ride to AT&T Park. We would recommend it to friends.”

Jul 28, 2008 by Terence from Hallandale Beach, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Helpful concierge.
• Parking charge was excessive.

“Great hotel in a great location. $55 (plus tax) for overnight parking for a mid size SUV was a bit high.”

Jul 27, 2008 by Dennis from Littleton, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great staff, great room, great location.
• Leaving.

“Great location near Chinatown and the Italian district (bring good walking shoes). Hotel staff was wonderful and the room was fabulous. Would not hesitate to recommend to family and friends.”

Jul 22, 2008 by Tom from Albany, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, very attractive appointments, cheerful, helpful staff.
• Hotel's parking garage very expensive; much cheaper locations down the block. No microwave or refrigerator in rooms.

“The J.W. Marriott Hotel is a true 4 Star Deluxe, located in a great section of the City, within easy walking distance of many attractions, cable car stops and Metro stations. Comfortable, quiet rooms with beautiful bathrooms. Friendly, helpful & attentive staff. Overall, a superior hotel, which greatly enhanced our family's vacation stay in San Francisco.”

Jul 22, 2008 by Cynematic from Los Angeles, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Close to conference hotel on Union Square.
• No free WIFI.

“Confusing lobby/ground floor entrance, but otherwise very plush bathrooms, excellent king size beds with nice sheets. Clean, great location, food at room service was tasty but slow to arrive.”

Jul 20, 2008 by Gia from Carmel, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Excellent staff, well appointed rooms, lovely, first class hotel.
• Needed in room fridge, microwave set-up.

“A first class hotel all around, lovely room (small), beautiful bathroom, cozy beds, excellent staff services, clean and richly appointed public surroundings, felt safe.”

Jul 17, 2008 by Martin from Chico, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly, very clean, great location.
• Bed was too hard, loud noise all night from the street.

“If you want to walk downtown San Francisco as we did, this is a perfect location. Very nice hotel.”

Jul 16, 2008 by Lester from New Orleans, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the overall interior design of the hotel and it's classy feeling.
• Improve the amount of noise leakage into the room from outside.

“They really know what they're doing at the J.W. Marriott in Union Square, San Francisco. From the moment you arrive at the hotel, the staff is very interested in making sure that all of your needs are met, and that your stay is a 5 star stay - even though it is ranked a 4 star.”

Jul 11, 2008 by Diane from Washington, DC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Beautifully decorated, clean; fantastic staff.
• You have to go up 3 floors to the lobby.

“The JW Marriott in San Francisco was fantastic. It was beautiful, clean and the staff could not have been nicer. I would definitely recommend this hotel to anyone visiting the Bay area whether for business or pleasure.”

Jul 10, 2008 by Louie from New Bedford, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Room was large and beautifully decorated.
• I can't find anything wrong with it.

“Staff was incredibly friendly, lobby was beautiful, level III (the bar) was really cool. Then I open the door to the room I was amazed! Huge room, bed was so comfortable, bathroom was gorgeous! Marble everywhere. Stand-up shower and bath tub. Super clean! They even came in the evening to turn the linens. Oh and chocolates on the pillow. I can't say enough great things about this place, if I ever stay in S.F. again I will be stay here again!”

Jul 10, 2008 by Lydia from Gardner, KS
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Well-appointed room.
• Slow elevators.

“This hotel met or exceeded our expectations. It compared favorably with other "upscale 4-star" hotels we've tried in other cities.”

Jul 2, 2008 by Maribel from Chula Vista, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• I loved the location and how easy the check-in and out was. Personnel were very friendly.
• The service at the level. Restaurant was poor. Our waitress never checked on us until we were ready to go.

“The hotel was very chic and trendy. The location & accessibility was great. Personnel were friendly and accommodating. Great place to stay and would definitely return!”

Jun 8, 2008 by Carol from Minneapolis, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful room, bathroom, fantastic (best in life!) Bed and comforter, water and coffee in lobby.
• Had to request a fridge and make due with limited drawers.

“The hotel, staff and location were all excellent. The only problem was not having a dresser for clothes and enough hangers in the closet and having to request a fridge for the room. Also, I am used to having ice available on each floor without having to request it.”

Jun 5, 2008 by Reiko from Sonora, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The friendliest check in staff ever!
• Nothing.

“Super great staff, nice facility, very clean, huge room.”

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