Hilton San Francisco Fisherman's Wharf

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User Reviews for Hilton San Francisco Fisherman's Wharf, San Francisco

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Sep 14, 2008 by George from Fort Worth, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good location.
• No complimentary breakfast available.

“Overall, our experience at the Hilton was exceptional.”

Sep 13, 2008 by Naomi from Santa Rosa, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[10]

• Location.
• Room service.

“Room service was bad. Late delivery. Food cold and not all food delivered and had to call to ask about remaining of food.”

Sep 10, 2008 by Kent from Los Angeles, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Great location, great room at a great price.
• Expensive parking for guests.

“This a is a very nice hotel in an outstanding location. Very nice rooms and attractive lobby only three blocks from the world famous Fisherman's Wharf. Safe location. Daytime Concierge was excellent in knowledge of town and restaurants directions etc. Hotel manager was very nice and fair.”

Sep 1, 2008 by Sue from Weatherby Lake, MO
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[10]

• Location.
• No pool.

“Couldn't ask a question without going to the concierge, and then felt obligated to leave tip every time.”

Aug 31, 2008 by Janet from Sacramento, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Convenient location.
• For a 3 star hotel, it just barely passed.

“Good location, quiet. Beds were comfortable.”

Aug 30, 2008 by Herb from Sherman Oaks, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location.
• Nothing.

“Good location, generally friendly staff.”

Aug 29, 2008 by Joe from Missoula, MT
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Location.
• Pay for internet access in room.

“It's okay if you aren't on business.”

Aug 29, 2008 by James from Boulder City, NV
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Walking distance to Fisherman's Warf.
• This hotel charges for guest parking.

“This hotel is an excellent example of Hilton high quality. However, charging guests over $40.00 per day to self-park their car is not realistic. Parking for guests should be complimentary as should their continental breakfast, which they charge over $20.00 per guest for. I would suggest that guests who fly into San Francisco not rent a vehicle and take Bart to the hotel instead. Also, don't eat at the hotel, walk a block west and eat at Denny's for 1/3 the cost for the same meal.”

Aug 28, 2008 by Terra from Eugene, OR
Overall Rating: 9
Cleanliness:[10] • Staff:[3] • Location:[10]

• Location, comfortable and clean rooms.
• The staff member that checked us into the hotel was not friendly and borderline rude but the rest of the stay was great.

“There is a $36 per night parking charge.”

Aug 27, 2008 by Joe from Wauwatosa, WI
Overall Rating: 6
Cleanliness:[10] • Staff:[6] • Location:[10]

• The bellman knew the area very well, and directed us to a great restaurant.
• The bell service was understaffed.

“The hotel was nice enough, but it seemed like the management was cutting corners by understaffing their bell service. I unloaded all of my bags from the car before a bellman showed up to help. When we were checking out, there was only one bellman there. We waited in the lobby for 15 minutes to store our bags so we could leave for the day.”

Aug 19, 2008 by Greg from Tega Cay, SC
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[8]

• Good location, very neat and clean, easy access to tourist attractions.
• Parking fees.

“A very nice hotel, with large rooms and a very nice lobby. Parking, while possibly in line with the market, was almost $40.00 per day.”

Aug 19, 2008 by Airian from Merced, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• It was very convenient to get to the trolley and the fisherman's wharf.
• There was no refrigerator and the water to the toilet/shower wasn't working properly.

“The hotel was nice. Parking on this particular day was easy to find. The staff was courteous and helpful and checked us in a bit earlier than check in time. The water to the toilet and shower wasn't working well. The only downside to the stay was there was no mini refrigerator.”

Aug 18, 2008 by Kelly from Salinas, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Location, cleanliness.
• No pool or spa, pay for parking.

“Good location, safe at night to walk around with children.”

Aug 18, 2008 by Glenda from Bakersfield, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[7]

• It was very clean.
• The parking and not having a pool.

“The hotel was nicely located and very clean. I did not realize ahead of time that I had to pay for parking. The room was nice, but it got a little noisy from the street.”

Aug 4, 2008 by Bill from Weaverville, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This hotel was immaculate, the service was excellent and it was close to where we wanted to be.
• I expected free in-room wireless from a hotel of this caliber.

“The hotel was in a great location, the lobby was a very welcoming area for tired tourists, and the staff was easily the friendliest we met in 15 days of travel. Rooms were spacious (we were traveling with 13-year old and 14-year old boys), very clean and nicely appointed.”

Jul 30, 2008 by Chadwick from Saint Louis, MO
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Located right at Fisherman's Wharf.
• Rooms appeared a bit outdated.

“Located a short walk from the center of Fisherman's Wharf and public transportation, the Hilton is a great hotel for SF sightseeing. Would benefit from free WiFi. I'd definitely stay again.”

Jul 30, 2008 by Emily from Sacramento, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, comfortable beds and pillows, only 3 floors to travel, restaurant in hotel.
• Hot water did not get hot, glasses were glass, not good for children, a lot of street noise.

“The street noise and the noise from the people up stairs was too loud. Should have better windows to keep the noise out. The hot water never got hot enough in the shower and I was on the 2nd floor. I like the underneath parking, only 3 stories to travel in the elevator and a restaurant in the hotel.”

Jul 29, 2008 by Marilyn from Tacoma, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• The location was good.
• There was no pool or hot tub.

“The check in agent mentioned in a condescending manner. That's the first time I've ever had it mentioned.”

Jul 28, 2008 by Larry from Lompoc, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everyone was more than willing to help us out with what ever we asked.
• We both wished it had a little fridge in the room.

“The Hilton and its employees were all great. The location was perfect for us and what we wanted to see and do for our first trip to San Francisco.”

Jul 28, 2008 by Lee A. from Friendswood, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[10]

• Great location!
• Rooms need to be updated. Rooms could be cleaner.

“It was good overall, but I expected it to be more updated and cleaner.”

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Amenities at Hilton San Francisco Fisherman's Wharf, San Francisco

Babysitting/Child Services Bar/Lounge Business Center Coffee Maker in Room Fitness Center or Spa Laundry/Valet Services Meeting/Banquet Facilities

Parking Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable

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