InterContinental Mark Hopkins San Francisco

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User Reviews for InterContinental Mark Hopkins San Francisco, San Francisco

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Sep 14, 2008 by Verna from Whistler, BC CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Located away from the noise of Union Square.
• Small bathrooms.

“Comfortable public spaces and friendly staff. Top of the mark is a must for cocktails and scenic views.”

Sep 11, 2008 by Cora from Leipzig, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great location, nice bar/restaurant, nice rooms, walking distance to downtown and cable cars in both directions.
• NA.

“The hotel is located right downtown, you can walk to China Town (even though the way back is kind of hard because of 2 blocks up the hill. The bar/restaurant Top of the Mark is just gorgeous, you should have dinner or at least a couple of drinks there (7.30 pm is a great time for that for saying cheers to the sun going down), great Intercontinental Hotels standard, nice rooms, wonderful beds.”

Sep 7, 2008 by Rp from South Burlington, VT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Views from top of the mark.
• Walking up the hills to get to the hotel.

“Great location, right on the California line cable car. Beautiful hotel that lived up to all our expectations.”

Sep 7, 2008 by David from Fort Worth, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Elegant, had a great top floor club.
• Parking was expensive.

“Very nice upscale hotel in a good location.”

Sep 7, 2008 by Alex from Valley Glen, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, & friendly staff.
• NA.

“Overall the room was great, we did not hear any noise in the hallways, or the elevator. Very nice getaway.”

Sep 7, 2008 by Jeanne from Jamaica Plain, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Luxurious, clean, quiet, felt pampered.
• Very expensive parking.

“The hotel easily met its 4-star rating. A quiet oasis in the heart of the city. We would absolutely stay there again.”

Sep 5, 2008 by Veronica from San Jose, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[6]

• The location.
• It was old and the room was very small.

“The prestige is lost from this Landmark hotel. It is old and the room sizes need to be updated.”

Sep 5, 2008 by Dan from Los Osos, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Architecture, location, services and views.
• Expensive dining.

“Fantastic property! Amazing location. Ideal for a true SF experience. Blocks from cable car turnabout. Friendly full service staff. Top of the Mark restaurant at the top of the hotel is a sought after hot spot. Excellent and romantic.”

Sep 4, 2008 by Ben from San Anselmo, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[7]

• Excellent comfortable bed.
• Parking is 45 dollars a night.

“Excellent hotel! Clean, very comfortable, with a nice location and amenities. The parking is 45 dollars a night, so avoid that if you can. Not sure about local garages.”

Sep 4, 2008 by Bill from Daytona Beach, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Good location, very nice modern room.
• Very old hotel, no self parking.

“Very old hotel but the rooms were top notch and modern. Close to Union Square and China Town. Staff was very helpful and pleasant.”

Sep 2, 2008 by Kenny from Hyattsville, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Very high quality.
• Parking is too expensive.

“One of the nicest places in San Francisco. Has a bar at the top of the hotel with a great view. Parking is ridiculously expensive at $50/night.”

Sep 1, 2008 by Julie from Merced, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[7]

• The view from upper floors. Beautiful!
• The walk to Union Square could not be done by someone out of shape.

“The architecture of the Mark Hopkins is very grand and beautiful, the staff was very helpful, wish I would of asked for a quite room away from the street noise!”

Aug 28, 2008 by Suzanne from Reno, NV
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean, nice, sophisticated.
• Expensive parking - $45 per night!

“When we checked in, there were 4 of us (husband and two kids ages 9 & 11). They told us the only rooms they had left were smoking rooms with 1 bed. So, my children ending up sleeping on the floor and in a chair. Not my idea of 4+ star accommodations.”

Aug 28, 2008 by Kristy from Rocklin, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Elegant!
• Price for parking was $51.00.

“Beautiful hotel in Nob Hill. I was excited about the price, but very disappointed to pay $51.00 for parking.”

Aug 26, 2008 by Alan from Oxnard, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[5]

• Did not like Mark Hopkins Hotel.
• Small rooms.

“Small rooms, restaurant's were overpriced.”

Aug 25, 2008 by Christine from Woodstock, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[5]

• Historic hotel.
• Area choice wasn't specific enough. 2 different areas were grouped into one.

“Nice hotel - didn't like that the only computer terminal for guests was the business center- which was an additional fee.”

Aug 20, 2008 by Larry from Scarsdale, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location in Nob Hill.
• Business center was overpriced.

“Outstanding location in Nob Hill. Not child friendly hotel that is showing its age somewhat.”

Aug 20, 2008 by Tracy from Anaheim, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[8] • Location:[10]

• Great location, excellent management.
• Room service was horrible. Made three orders to get three mistakes.

“Excellent location, great staff. Room service needs to be improved from order taking, to preparation, to presentation, to overall experience. Although they did take care of things by comped all food for my stay. So, management A++ but room service D.”

Aug 20, 2008 by Jai from North Las Vegas, NV
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[5]

• Remarkably beautiful. 1st class.
• They want 54.00 for parking beyond the price of the room and they are not upfront about it when you get there.

“If you are not driving, then stay at The Mark. It is wonderful and very romantic. The staff was helpful. We had a corner room and the view was incredible. Also, it is located at the top of a hill (Top of the Mark is the restaurant) that is quite steep. Be prepared to walk.”

Aug 19, 2008 by Barry from Chandler, AZ
Overall Rating: 5
Cleanliness:[9] • Staff:[8] • Location:[7]

• Price.
• Slow small elevators, street noise, burnt toast from room service.

“For the price, I could not find anything comparable. The area is safe, very upscale and convenient to the Cable Car.”

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Amenities at InterContinental Mark Hopkins San Francisco, San Francisco

ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Babysitting/Child Services Bath Tub Breakfast Buffet Business Center CD Player Cellular Telephone Rental City Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available Currency Exchange DVD Player Desk with lamp Email Service Executive Level Exercise Gym FAX Free Newspaper Gift Shop

Hairdryers Available High Speed Internet Access Ice Machine In Room Movies Internet Access Iron Laundry/Valet Services Lounge Mini Bar News Stand Parking Phone with speaker Porters Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Satellite TV Secretarial Service Security VCR Valet Parking Video Checkout

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